Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ProRelo Interstate-Agent for Bekins Van Lines Inc

Founded 1935 • Angie's List since July 2010

C Rated | 201 Reviews

Description

We are the only moving company in New Mexico that can give our customers a true guaranteed price for their move that includes all services. And for us, no move is to near or too far, too big or too small. With ProRelo Bekins of Albuquerque, you'll never have to worry that the estimate you get upfront will increase by the end of your move. We are licensed federally and in the state of New Mexico. You can rest assured that your goods are protected during the moving process, we have numerous options available for shipment coverage that can be tailored to your needs. Our employees are professionally trained, background-screened and drug tested. Our interstate vanline affiliation with Bekins means that ProRelo Inc is part of a national and international network of over 400 Bekins agents in most major cities. Bekins started in 1891, making it easily the oldest continually operating vanline in America, which means unparalleled experience and service for our clients. ProRelo and Bekins work with all of our valued clients before, during, and after the move with the singular goal of making moving day an organized, professional transition from one home to another....

Other local Pros in your area

A

Lobo Moving

7  REVIEWS
Lobo Moving

MOVING CAN BE EASY! You just need a little support! Please allow us to help with your in-state moving needs! (Do not offer out-of-state moving) We are moving professionals with HUGE BOX TRUCKS (26ft), dollies, furniture pads and tools. Best of all, we are clean-cut mover that charge $100 per hour FLAT RATE (extra $10/HR Fri-Sun)! Our prices are much less than the big guys because we are locally owned and efficiently managed by MBA and BA graduates. Not paying franchise fees allows us to charge customers less while paying our clean-cut and responsible movers more. | 2 Specially Trained Packers/Organizers = $90/HR ... 2 Clean-Cut Movers + 26 Foot Moving Truck = $100/HR ... Add a third mover = $40/HR ... Extra $10/HR Fri-Sun ... We start and stop the clock at your home and charge by the minute - no rounding up!

Angie's List certified badge
Offers by Lobo Moving on Angie's List

Verified Reviews

A few reviews for this pro…

A

RATED

04/12/2020

great-The reviews are all over the map for this company but our experience was flawless. Denise was wonderful to work with-responsive and professional. We have a lot of valuable furniture and artwork and it was all well protected. Ivan was our "main man" and he was great. I was anxious about using a company I knew little about, but they were reassuring and were even able to move up the moving date...

DESCRIPTION OF WORK
move from Colorado to Rio Rancho NM

CATEGORY moving companies, delivery service

SERVICE PROVIDER RESPONSE

Thank you member for your business in the first place and your time giving us a review. We will definitely pass this along to your driver Ivan and the rest of our employees involved with your move. Thanks!
N/A

RATED

05/09/2018

Things were damaged in the storage. My family heirloom antique desk was damaged. I had another desk and parts went missing, pieces attached from the hinges went missing and I do not see them. The driver of the moving truck noted what happened but I don't think he knows about the secretary antique. Now I'm trying to get estimates on how much to repair the antiques. I would rate them separately for ...

DESCRIPTION OF WORK
They helped me move from Albuquerque to North Carolina.

CATEGORY moving companies

SERVICE PROVIDER RESPONSE

Dear member, first off, we extend our sincere desire (and apology in the first place) to fix the two damaged pieces. Despite our best efforts, many moving factors can and do occasionally result in damage. The good news is that it sounds like the two pieces are very fix-able. I would think that you have since resolved the damage issue with our main office where they handle those claims, our local o...
B

RATED

10/31/2017

B+. In home estimate went smoothly, and we were happy with our quote. Move out day was a little rocky, as they were short staffed and needed to push back the arrival window. That's not a problem, except they did not apprise me of the change until I called after they had missed the first hour of the window. It was an inconvenience because I had left work, but when the packers and movers did arrive ...

DESCRIPTION OF WORK
Moved cross country and used storage services with ProRelo.

CATEGORY hauling services, moving companies, delivery service, storage units

SERVICE PROVIDER RESPONSE

Member, thanks very much for your review and rating. We appreciate your flexibility and keeping an open mind while we ran late arriving to get started, but it sounds like our excellent mover employees at both origin and destination did the high quality work we aim for and expect. If there is anything else we can do for you, just let us know and thank you again for your business with ProRelo Bekins...
D

RATED

09/09/2017

I thought at first that the estimate went OK, but it turned out not to be accurate. They weren't available on the day we wanted, so we had to wait a few extra days. That wasn't too big of a deal. The day we moved they were scheduled for 10:00am. I called them at 9:30 to make sure they were going to be there at 10. The girl who answered the phone said yes. At 10:30 a guy called me and apologized th...

DESCRIPTION OF WORK
Move household from the east mountains to the north east side of Albuquerque.

CATEGORY moving companies

SERVICE PROVIDER RESPONSE

Thanks for your business and feedback. We have taken the time to review the move that we did for you and it leaves us confused when we consider what you arranged mutually with us vs. what you are describing in this complaint. You set this move up over the phone with one of our estimators. When we set up a job with a customer over the phone, all we can do is give an estimate of approximate costs ba...
F

RATED

07/07/2017

Horribly! Several pieces broken when furniture was delivered, but worse was damage to 2white Pottery Barn sofas delivered with a grey, greasy dirt all around the bottoms of both, even tho Bekins "stretch wrapped protection" "makes sure your cherished possessions are delivered in the same condition as when you left". Not True!!! Getting an answer from the owners, Max and Brad, took 7 weeks with me ...

DESCRIPTION OF WORK
Packing the furniture in my home, moving it to Bekins own storage facility for several months and then delivering it to me in my new home with assurances of care and quality service! Bekins is a BIG Company who makes a lot of promises BUT DOES NOT DELIVER!!!!!

CATEGORY moving companies, storage units

SERVICE PROVIDER RESPONSE

Mrs. [Member Name Removed], we have been in regular contact with you ever since your claim was reported. Your claim has been at times handled by Max, Alicia, and Brad. Our employees, especially Alicia, have had many conversations with you about this claim, which consisted of the dirty slip covers, a damaged armoire, a damaged desk leg, carved sheep with a broken ear, damaged parasol, broken glass ...

Services Offered

Moving, Storage, Moving Supplies, Piano Moving

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
5%
Emergency Service
No
Warranties
Yes