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Home Remodeling reviews in Albuquerque

Real People ~ Real Reviews ~ Real Results

  • Absolutely Frauds!!!! Poulin Design called me from my Angie's List inquiry and told me that they had a promotion for 25% off of countertops for the month of October. IT IS COMPLETE BS and they quoted me $8000.00 for my countertops, that's $125 a square foot!!! AND the "promotion" is ONLY if you have your ENTIRE kitchen remodeled with them. They are a complete scam company and I cannot believe they have this rating on Angie's List. I will only recommend that you DO NOT GO WITH POULIN DESIGN!!!
    - Paul T.
  • I ended up having to fire Andrew after paying him 1900 dollars (half down) and getting not one thing for that money. He was NEVER on time, his work was poor quality, tiles were crooked and not flush with other tiles and no backing board was put up which is not the way to put tiles in a shower or tub area. I would never hire him for anything nor would I recommend him. I am out 1900 dollars and have to find another contractor to do my bathroom. I sent a certified letter trying to reach him but it came back to me as undeliverable. I am so sad that I trusted him and believed he could do the work he promised he could do. This bathroom will end up costing much more than it originally would have and I am debating on whether to file a claim against him and try to regain some of my lost money. Please do not use Andrew. I think the pictures show what I am trying to say.
    - Peggy B.
  • We needed to have our project completed within a few weeks. Steve measured and ordered our door and window promptly. They arrived sooner than expected. The installers (Thomas and Derick) were excellent. They arrived early and installed everything within a few hours. We love our purchase and plan to replace all our windows over time. Our sales person Jacob was also very helpful and we will be calling him for future purchases.
    - Gail J.
  • We made two calls to this company and never heard anything back from them. This is a strange way to do business. If you are too busy or don't want to take the job, please call back and say you you are unable to take the job. To simply ignore a request earns you an F.
    - Robin T.
  • FABULOUS!! Danny responded quickly, got us a quote right away, included everything we requested, came in under budget. We hired him right away, and he was able to start the job quickly--meeting our time frame perfectly. He showed up on time, had everything he needed, was ready to work, and got right down to it. Friendly, professional, answered questions and gave requested suggestions. Job was completed in about a day and a half, we could not be happier!! Yes we would definitely recommend and use his services on future projects. Thank you so much Danny, did a great job!!
    - Tanisha and Eddie B.
  • From start to finish, a very positive experience. Called them to get a quote on a tub to shower conversion and had an onsite visit from them in a day or two. Worked very closely with Eric Vigil to develop a setup that fit both our budget and needs. The initial estimate was that it would take 3 days to complete the job, but it was completed a day early. We are very pleased with the results and would certainly work with them again if the need arose.
    - Stan W.
  • The work went very well. The renovation team was very courteous and professional. They arrived on time each day and always cleaned up before leaving the job. The bathroom looks beautiful. We are very happy with the way the project turned out. I would definitely hire Sandia Marble again.
    - Catherine S.
  • We chose All American Design because the owner did all the work himself and did not contract it out. When problems occurred he was able to trouble shoot and correct the issues. All work was done to our complete satisfaction and in a timely manner. Carl was a master tiler. Nice jobđź‘Ť
    - Edwin I.
  • We bought a block construction 1800 square foot duplex in the North Valley that was built in the 1950s. To get the FHA loan we had to fix the “structural” issues like the foundation and roof and block before they would give us the loan. After the “structural repairs” were complete the first contractor was too busy to continue helping us. We needed a second contractor to do everything else to make it habitable. I called Advanced American Construction and the contractor returned my call the same day and met with me the next day to evaluate the project. From that point on they finished gutting the duplex to make everything new. They replumbed everything from the street in with PEX tubing. At the time I was not 100% sure that we needed to do so but in hindsite we are very happy that we did it then. They also put in new water heaters and built the closets around them. We asked for a shower with two shower heads and everything works wonderfully with excellent water pressure. When we bought the duplex it appeared nothing had been done to code. Our contractor did everything right so that we wouldnt have to worry about issues in the future. It was more expensive than we were anticipating but it will help any resale price in the future and I can sleep at night knowing the water pipes aren’t leaking and the water heater door is fireproof. All of the ceilings were sagging and the door frames were out of square and odd sizes. The contractor’s team repaired the damaged ceiling rafters and re-plastered every wall and ceiling at my request. They did such a uniform job troweling with the structolite base that I had them leave it like that. Additionally, the contractor recommended replacing the inadequate old ceiling insulation and insulating under the duplex. It had been much colder Inside than Outside during the winter but with the structolite and insulation the entire duplex warmed up. Now that we’ve moved in and its summertime we are finding that the inside temperature is much more tolerable with the structolite and insulation as well. The contractor also recommended keeping the old hardwood floors. This was our original plan but we had veered awkwardly away from the charm of our little rustic abode. We appreciate that he expressed his opinion regarding the atmosphere we were trying to achieve: simple, clean, close to the original, with wood floor living areas and tile bathroom and kitchen and simple white baseboards. He also recommended that we refinish the brick floors in the bedroom. At the time I was not sure but I knew that I would have to do it eventually. They look so much better! He triple insulated the walls between our bedroom and the tenant bedroom for our privacy. When the electrician carved up the kitchen wall to redo the wiring he reframed the wall without charge. The tile work in the bathrooms and the cabinet installation look great. They repaired the exterior stucco around the doors and the two new windows. We passed all the inspections and I’m confident that all of the work that has been done was done well. We are comfortable and our dogs are happy. I am convinced that every serious remodel done to code costs twice as much as you would expect and takes twice as long but in our case it was worth it. I trust that if there is a problem in the next year the contractor will stand by his warranty. I was able to reach the contractor to ask questions etc easily. I also want to emphasize how professional he was compared to some other sub contractors we have worked with. He listened to what we wanted, asked questions, made recommendations, gave more and less expensive alternatives and then completed the work that we agreed upon. If there was a questions or problem he fixed the situation immediately and never made an excuse. My recommendation for other homeowners is that they make sure that they fully understand what they are asking for and have a detailed estimate in writing. Make sure that you understand the labor price above and beyond the price of the job (additional demolition, trash hauling, reframing, etc) and check in weekly to see how many additional hours you are racking up. If the charges seem to be excessively high, discuss them with the contractor and you will probably find that his prices are within a reasonable range for quality work done to code. Attached are photos of the laundry room vanity, the brick bedroom nook, and the view into the kitchen.
    - Ellen K.
  • Patrick and Jimmy did an amazing job for us and we are very pleased. They listened, provided recommendations, worked very hard, and every piece turned out perfect. We highly recommend New Surface, Inc.
    - D S.
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Home Remodeling Contractors in Albuquerque

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