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Dry Cleaning reviews in Albuquerque

  • F
    INDY'S CLEANERS INC
    Horrible business practices!! DO NOT USE THESE PEOPLE! They will lie, yell at you, and keep your hard earned money. I dropped off two dresses to be pressed for a wedding. ONLY to be pressed. They were NOT! They were just placed on a hanger and that was it!! I arrived picked up my garments, and decided to remove the plastic to see what they looked like. All the same wrinkles were still there. I showed the gal at the register. She said, sorry, if I had time I would press them for you now. I told her I couldn't leave them again, they had already been there 2days. I was leaving on a plane the next day for a wedding. All she said was "sorry about that". That's it!! She said you can leave a note for the owner if you like, which I did, I followed up with a phone call the next day. I spoke to someone else who said to come in after my trip. I called and spoke to the owner, who said, I called you! I never got a call from the owner. He proceeded to argue with me about how I was going to prove the garments were not pressed. I explained to him, his employee witnessed it, and I also took photos. I wanted a full refund, he then said, "how can I refund you for the steam that was used to press your garments" and my time, I will not give you a refund! I told him I would show him the photos. He agreed to see them, and I immediately went back to the store. He refused to see the photos, never said "sorry". He gave me 1/2 my money back!! Horrible horrible business man. Save your money, go somewhere else!! Don't waste your money here!
    - Alicia K.
  • A
    NEW GRANBURY CLEANERS
    I was in a bit of a bind- we needed this done quickly before a new tenant moved in.  Nora got the drapes cleaned, and all the cat hair removed (and they were a mess!) in a bit over 24 hours!  They look great.  I am very grateful that she was able to help us out in a bind, and do quality work, as well!  I would recommend this neighborhood dry cleaning company.
    - Mario P.
  • A
    NEW GRANBURY CLEANERS
    These pieces had never been dry cleaned and I was anxious that they would a) clean well and b) not change color or fit in the process.  I pointed out the grimy corner areas (there were no stains or spots) and the woman helping me said they would pay particular attention to those areas after testing them with the cleaning fluid.  The clip covers look great, still fit and are the same color!  Just what I asked for.
    - Nancy K.
  • A
    EXECUTIVE CLEANERS
    That would be one that we've had a good experience with. They charge based on the type of clothing that they're doing the dry cleaning. I like their attention to detail and extra care with our dry cleaning needs. They've done above and beyond.
    - William C D.
  • A
    MASTER CLEANERS & SHIRT LNDRY
    They are very good and they took tar out of a shirt I have. They remove stains and substances and they do very good pressing. They do mending and washing. Everything that they have done has been very good.
    - kate k.
  • C
    Malibu Cleaners & Laundry
    When the suit was to be worn, it was discovered that it had shrunk.  The pants were an inch or more shorter, the jacket tight and sleeves very short.
    I brought the suit back and explained what had happen, that we had used their services for many years and this was unacceptable.  The owner said his machines are working properly and it wasn't his fault, he did what he was supposed to do. He then checked the cleaning label to see if he did clean it correctly.  Owner said "that's what I did".  I asked if he would do anything to correct the error and he said not his fault and he would do nothing to help.
    We will not be going back to this place again, we are now out the price of a suit.
    - Kim K.
  • A
    MASTER CLEANERS & SHIRT LNDRY
    I like them, they're pretty good, and they're affordable. I found that they are cheaper than the others. It's convenient because it's near my home. They're always pleasant and they always have it ready, not like a line.
    - Claude M.
  • A
    NEW GRANBURY CLEANERS
    We used to take our drapes to another business but they retired.  My neighbor highly recommended Granbury, which is right in the neighborhood.  I checked Angie's List but Granbury wasn't listed in the drapery cleaning list. I called and spoke to Nora and she said yes, they do drapes, and offered competitive pricing to the cleaners who had a "special".  She restored my very old brocade pleated, lined drapes to a sparkling white, stretched another set of damaged drapes and had everything ready in good time, considering the amount of work. I rarely have dry cleaning needs, but Nora is a gem and all the ladies are treasures as well.  And I only need to drive a few blocks!
    - Margaret T.
  • F
    INDY'S CLEANERS INC
    Had to take the dress back in for a redo since the spot at the bottom of the hem of dress was still there. 
    When I went to pick up the dress the second time, they could not find the dress initially saying it was already picked up.  This is when they started to get rude with me as the man behind the counter was somewhat accusatory that I had already picked up the dress "per their system."  They eventually found it but it was tagged to some different owner. 
    All throughout the conversation , the man was extremely rude and curt with his responses.  When I inspected the dress once more, I told him the spot was still there (I do not even think they tried to clean it again since it appeared to have been lost in their system) , he responded rudely that they cannot guarantee all spot removal and stated that "the dress didn't look THAT bad."  I could not believe such a rude response!  I could have tried to spot clean it myself and come out with the same result and save $21!  He did not offer any refund or discount and I was too tired and ill to even fight it. 
    I can understand when some things cannot get fixed, but I gave this business an "F" for being unprofessional and rude.


    - Ernie L.
  • A
    Marina's Unique Dry Cleaners
    I needed a new dry cleaner and this location was recommended as an end result, I was very pleased with the experience !
     Suits  were very well priced and quality was exemplary  !!
    - Francis V.
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Dry Cleaners in Albuquerque

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