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Davis The Plumber

in business since 1962

Business Overview

customer rated

62 customer reviews

13 years on Angie's List

Contact Davis The Plumber

Phone Number

(505) 881-7811

Address

3231 Vassar Dr NE
Albuquerque, NM
87107

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About Us

In 1962, a man by the name of Mace Davis decided to go into business for himself as a residential service plumber. Basing his business on hard work and quality customer service Mace quickly established a loyal customer base. Everyone knew they could trust "Davis the Plumber" to do an excellent job. As the years went by the demand grew for good, honest plumbing services - so much so that Mace knew he couldn't do all the work by himself. It was time for a full staff. Davis the Plumber, now a household name, moved into the office at 6110 Menaul NE. As the company grew, more technicians were added to meet the growing demand. Mace even decided to extend his tradition of hard work and customer service into the heating and air conditioning field. By the mid 90's Davis the Plumber had 13+ technicians and 3 office staffers to keep up with them - all holding Mace's original goal of providing excellent customer service through honest hard work. Today the company is in a new location and has a new manager, but Mace's original ideal still lives on through each of the services we offer. Come try us out and I'm sure you'll be pleased with the experience. Whether it's residential plumbing, heating, or cooling, I guarantee you'll receive excellent service through good ol' fashioned, honest hard work.

Contact Davis The Plumber

Phone Number

(505) 881-7811

Address

3231 Vassar Dr NE
Albuquerque, NM
87107

View larger map

Ratings and Reviews for Davis The Plumber

62 Total Reviews

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Showing 1-10 of 62 reviews

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Review: Plumber Service
1 year ago

conversion from propane to natural gas

Davis lack of professional integrity resulted in our living without hot water for over two weeks and without a stove for 3 weeks. He collected a deposit of $1500 and and on the first day signaled that he couldn't do what he said he said he could do. The proposal he sent was nearly unreadable - he'd taken a picture with his cell phone. As it became clear that he couldn't do what he said he could do, he said there was fine print in the contract that allowed him to raise the price for "unforeseen circumstances." When we objected, he threatened to cancel the government inspection scheduled for the next day. It turned out (1) he hadn't scheduled an inspection and (2) the work he had done could not have passed inspection (passing inspection required installing a new water heater and he hadn't done that). During the day he was on site, he made multiple trips to the hardware store (round trip over an hour) for parts he hadn't brought. For these trips, he expected to be paid $85 per hour. Fortunately, we had not signed a contract and told him not to come back after the first day.

Service Provider Response
We're sorry you had a poor experience with whomever you called to do work for you in the fall of 2018. However, most assuredly, this was not Davis the Plumber. We have not done any work in Sandia Park since 2007 and we do not collect deposits on our projects. However, if you'd like some recommendations for East Mountain service providers, please feel free to give us a call: 505-881-7811
Services Performed
- Plumber
A

Review: Plumber Service
1 year ago

Leak in water supply line, replacement of floor under water heater.

All was repaired as requested. There was a problem with the lines to the washing machine(only hot water was coming through), turned out to be a kink in the supply line. They were quick to come out and fix it. Then, there was only cold water, but there was nothing to see as to why, suggested a washing machine repairman. Somehow, on the next wash, it self-repaired.
Services Performed
- Plumber
- Water Heater Repair And Installation
C

Review: Plumber Service
1 year ago

Replace faucet

Davis Plumbing was hired to replace a faucet in my home. My home is older and has some quirks for sure, we're aware of this and understood that some extra work might be necessary. The plumber arrived on time, installed the faucet and warned us that because of the older nature of the pipes we should watch carefully for leaks. He was professional and courteous. The pipes did leak and this is where the problems began. When I called the emergency/after hours line about the leak I could never get through to anyone so we had to wait through the weekend before we could speak to the office. When I called on Monday to let them know the sink was leaking, I was able to get someone in the same day - so far so good. However, due to the nature of the leak my garbage disposal was removed - (the seal was cut without asking me first). The job could not be finished that day because we needed to either buy a new seal for the old disposal or purchase a new disposal. We were told that we could make a decision that day and let the office know. The plumber thought he'd be available the next day. We decided to replace the old disposal. When we called back to let the plumber know the office told us that there would be no way we could get the job completed for almost two weeks because this was a very busy time for them. Meanwhile I have a sink with a hole in it! I asked if this counted as emergency/after hours work and was told no because you can't preschedule that kind of work. I explained that this was not a new job but just finishing up an existing job and was told that there was nothing that could be done because they were already booked for the next two weeks - even though my job wasn't finished. When I let the office know that the plumber said he could return after hours I was told that if I wanted the plumber after hours he would be tired and the quality of his work might be "shoddy" and that the work couldn't be guaranteed to be done right. I finally had to speak to the owner to get this issue resolved. The owner was courteous and apologized and I was able to schedule the plumber to come back and finish the job within 24 hours. The plumber returned and finished the job - he was professional and did good work. However, we were charged the full amount a second time as if this was a new job and not simply the completion of a job in progress. When I asked about the cost I was told it was high because the water valve I needed cost over $100 (it looks like some I've seen at Home Depot for less than $10) and that the diagnostic fee was necessary because that would ultimately be cheaper than if I was charged full price for the parts. I understand the need to pay for parts/ labor, but I disagree with charges that treat this like a new job. While the quality of the plumber's work was good I just don't think it's worth the hassle to use this company. You shouldn't have to speak to an owner to get a job completely fully, or be charged twice to finish the same job.
Services Performed
- Plumber
C

Review: Plumber Service
1 year ago

Rebuild toilet, replace shutoff valve for toilet, replace turnoff valve for swamp cooler

Friendly enough, but extremely expensive. I received a bill for $521 for 2 hours of labor (being generous) and $50 worth of parts (again, being generous).
Services Performed
- Plumber
A

Review: Plumber Service
2 years ago

Plugged drains Air conditioner/heater maintainance Hot water distribution problem Garbage disposal problem

Very well; very professional and efficient operation.
Services Performed
- Plumber
A

Review: Plumber Service
2 years ago

Main line drain clog.

Bad clog, another plumbing company charged more and came out twice and didn't fit the clog. Davis the plumber came in fixed it, charged less and it has been fine.
Services Performed
- Plumber
A

Review: Hvac Repair Service
2 years ago

Furnace inspection, clean up and tune up.

Great. Wish I'd hired these guys when I had the system installed. Went with a lower bid and have regretted it ever since. You do get what you pay for.
Services Performed
- Hvac Repair
A

Review: Plumber Service
3 years ago

Outside pipe from city water line was leaking.

Work was done in two hours. We are satisfied.
Services Performed
- Plumber
A

Review: Hvac Repair Service
3 years ago

Re work plumbing, install new down drain, install new utility sink, install kitchen plumbing, rework bath plumbing, review HVAC, etc.

It went really well. The staff clearly knew what they were doing. Had good ideas. Did the work on time and within budget. Very polite and professional.
Services Performed
- Hvac Repair
- Plumber
A

Review: Plumber Service
4 years ago

Repaired leak in shower, toilet, and kitchen sink faucet.

very well, Prompt, efficient.
Services Performed
- Plumber

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