CareFREE Spas

Founded 1981 • Angie's List since August 2010

A Rated | 2 Reviews

Description

We are Supply Store offering Jacuzzi, Brunswick Pool Tables, Hot Tubs, Spas, Wood Burning and Pellet Stoves in Albuquerque, NM. ...

Verified Reviews

A few reviews for this pro…

A

RATED

04/20/2020

I highly recommend the product, Endless Pool, and carefree hot tubs and stoves. They delivered on time, and the pool was craned into a tight fit without a problem. The follow up support and help with any water chemistry was great, and the pool has been a dream to own. I have had the pool now for about a year and half, and was just reflecting today on how lucky I am to have this available to me. Th...

DESCRIPTION OF WORK
I purchased an Endless pool swim spa. This involved delivery, craning it into my courtyard and follow up service

CATEGORY billiard table sales

C

RATED

04/20/2014

See above.

DESCRIPTION OF WORK
I purchased a Lennox gas insert fireplace after doing research on my own, so I knew that Lennox quality is good. Carefree Spas carried the product I wanted, though they did not have their gas inserts plumbed to demonstrate for customers. If I hadn't done my research, I wouldn't have bought from Carefree Spas. They did nothing to promote the product. I paid in full and a separate part (a new faceplate) had to be ordered before installation. I had to keep calling to track when it arrived. A separate company (excellent) installed the gas insert and discovered 1) there was a large scratch on the face plate, and 2) they had sent the wrong remote thermostat. Both the installer and I called Carefree Spas about fixing these two matters. I was assured the scratch would be painted immediately and they would likewise order the correct thermostat immediately. That was November of 2013. Fast forward to February. I had started calling 2 weeks later (early December) and thereafter, weekly or bi-weekly. Always I was assured someone would come. No one ever did. Finally, out of desperation, I called Lennox's national headquarters, begged for help and commented that Lennox wasn't being well served by this dealer, based on my experience. Within that week everything was fixed. Horrible service.

CATEGORY pool cleaners

Services Offered

Hot Tubs, Spas, Pellet Stoves, Pool Tables, Billiards Supply Store

Services Not Offered

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General Information
Payment Options
Check, Visa, MasterCard, American Express, Discover