Albuquerque Plumbing Heating & Cooling

A1222 REVIEWS

Founded 2008 • Angie's List since October 2008

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

4300 2nd St NW

Albuquerque, NM 87107

Description

Albuquerque Plumbing, Heating & Cooling is a locally owned company in the business of resolving your plumbing, HVAC and electrical needs 24 hours a day, 365 days a year. With over 50 years of combined experience, we understand the field of plumbing, HVAC and electrical, we have the ability to provide you with unparalleled service....

Verified Reviews

1222 Total Reviews
Reviews by Rating
A Rated
1052
B Rated
74
C Rated
36
D Rated
29
F Rated
31
Read reviews by category
Plumbing (837)Heating and Air Conditioning (502)Water Heaters (151)Drain Cleaning (110)Sewer Cleaning (35)Electrical (27)Pipes/Hoses/Cables/Lines (24)Water Filtration and Softening (23)Appliance Repair (18)Fireplaces (16)Natural Gas Lines (11)Air Duct Cleaning (11)

Showing 1-10 of 1222 reviews
A

RATED

01/21/2020

I had two technicians arrive at scheduled time Nicholas and Travis two very informed and polite people. It was a pleasure having them work in my house very professiona0l. They left the area cleaner than when they arrived and with great employees I will recommend your company to everyone I know who needs your services. Thank you for hiring such great people

DESCRIPTION OF WORK
replace a heater

CATEGORY heating & air conditioning/hvac, plumbing

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/20/2020

SERVICE PROVIDER RESPONSE

Thank you for the glowing review of our technicians! We're so happy to hear that they provided you with 5-star service, and we'll pass along your kind words to their manager.
B

RATED

01/15/2020

APH&C came originally to repair a leaking internal sewer pipe that had flooded a basement in an approximately 90-year-old downtown house. They were called out after hours, came promptly, and made arrangements to return next day. The water service had already been turned off at the street. Two men returned on time, fixed the leak, and began work on installing a replacement water heater. As is commo...

DESCRIPTION OF WORK
repair sewer pipe, replace internal sewer lines, modify exterior sewer lines/clean outs, create new set of clean outs; replace water heater

CATEGORY plumbing, water heater repair, sewer cleaning

COST $24

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/24/2019

SERVICE PROVIDER RESPONSE

Thank you for providing this articulate and thoughtful review of our technicians and our company! We appreciate your honesty and we will share your words with the appropriate managers.
A

RATED

12/01/2019

Leonard was sooo Professional & Knowledgable, however, their estimate was outlandish!! Their Estimate was $21,000 whereas another plumbing company came in at 14,500.

DESCRIPTION OF WORK
Re-piping of the entire house

CATEGORY plumbing

COST $21,000

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write such kind words about Leonard! We'll make sure to extend your thoughts to his manager. We're sorry you weren't able to go with our company for the work, but we hope that you'll consider Albuquerque Plumbing Heating & Cooling for any potential future projects at your home.
A

RATED

11/08/2019

The leak was repaired and the water heater was flushed

DESCRIPTION OF WORK
Leak on tankless water heater and water heater flushed

CATEGORY plumbing, water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/31/2019

SERVICE PROVIDER RESPONSE

Thank you for your review. We have listed the tech who came out as your preferred tech.
F

RATED

10/25/2019

Did an online request for an estimate. A rep called and arranged an appointment, they weren’t able to fit me in for a few weeks, we actually changed travel plans to accommodate this estimate. We were assured this was free, no charge. Fast forward to today, they call this AM to let me know there is a “trip charge” of $185!! What?!?! They then explained “that” phone person has been fired, but there ...

DESCRIPTION OF WORK
Install Mini-Splits

CATEGORY plumbing

WORK COMPLETED ON 10/25/2019

SERVICE PROVIDER RESPONSE

We have addressed this failure with our entire team. Changes have also been made to our Call Center training. Thank you for bringing this to our attention, so we can improve our customer service skills.
F

RATED

10/02/2019

They wanted to charge $90 just to come out and look at it. That is not an estimate or quote.

DESCRIPTION OF WORK
I wanted a quote to install a buried shutoff on faucet exposed to weather.

CATEGORY plumbing

WORK COMPLETED ON 10/02/2019

SERVICE PROVIDER RESPONSE

Update: Thank you for allowing us to come out and give you the free estimate. We appreciate the opportunity to earn your business back. Thank you for bringing this to our attention. Our new CSR did not quote you the right pricing. This should have been a free estimate. We will address this with our team immediately. We would be happy to schedule a free estimate for the above listed work.
A

RATED

08/24/2019

Shane was a great technician. Very professional, was here when he told us he would and addresses all our concerns .

DESCRIPTION OF WORK
Replaced our A/C mother board.

CATEGORY heating & air conditioning/hvac

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/24/2019

SERVICE PROVIDER RESPONSE

Thank you! We will share this with our team.
A

RATED

08/21/2019

It was very good! They were on time and professional.

DESCRIPTION OF WORK
They found a leak in the pipe and fixed it.

CATEGORY plumbing

COST $840

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/13/2019

SERVICE PROVIDER RESPONSE

Thank you for your review on our service.
A

RATED

07/05/2019

Very well. They were punctual, friendly and quick.

DESCRIPTION OF WORK
Socket replaced. Had short.

CATEGORY plumbing

COST $165

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/05/2019

SERVICE PROVIDER RESPONSE

Thank you for your review.
A

RATED

06/13/2019

Jeffery was very polite, efficient and friendly. I let the company know they needed to bring a smaller snake diameter and they had that equipment with them when they got here. He set up neat working area and did not leave a mess behind. He tested the drain for a bit after it was fixed to make sure job with done. Price was right and he gave me an Angie's list discount. Appointment time was easy to ...

DESCRIPTION OF WORK
Kitchen drain unclogged

CATEGORY plumbing

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/13/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. I will make sure we share this with our tech.

Services Offered

Residential & Commercial Maintenance & Repair, Plumbing, Heating, Cooling, Drain Cleaning, Duct Work, Water Heaters, Electrical & Gas Repairs.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.