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Find Top-Rated West Berlin Health Care And Dental Providers

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Health reviews in West Berlin

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  • I have had gym memberships for over 30 years.  This facility is reasonably clean and has a reasonable amount of exercise equipment.  Usually waiting is not a problem.  The gym can be quite crowded Monday through Thursday evenings.  Parking can be very difficult in the evenings, I assume because of evening exercise classes because the gym does not seem that bad.  Parking is a serious problem in the winter if plowed snow has taken up some of the space.  This has been improved in the last couple of years because there is some parking at an amusement facility next door.  Personal trainers are available and there is one session a month included with my membership.  However, the better trainers do not participate in these "free" sessions in any meaningful manner.  The club will not provide information on trainers' backgrounds or certification and it has been my observation that some trainers are not very good.
    - Donna H.
  • I recently gave Future Fitness a positive review after they completed a major renovation. I now have to take that review back after a recent experience. The folks who work the front desk at the Cherry Hill facility are always professional and friendly, but the management staff at that facility are a complete train wreck. Each month, my membership dues are automatically charged to my checking account. This last month, the charge was 75% higher! This also caused my overdraft protection to go into effect, hitting me with a $10 bank fee. I called the gym to see what had happened and I was told that this was happening to almost everyone and that they would put my name on a list and a manager would call me personally to explain. Almost two weeks later no one had contacted me even after I had contacted the gym 3 more times...I would always be told that someone would get back to me. I cannot believe that a business would take money they are not entitled to from your checking account and not even call you back about it. It sounded like it affected most of their members and they did not even post a sign or send a letter..nothing. Finally I found one of the managers at the gym and asked for an explanation. He first wanted to know if I was a member of the original future fitness (the gym recently merged with aquatic fitness) After I said yes, he essentially went on to say that I was lucky that my normal membership dues were lower than what other people had paid at aquatic. He said the new charge to my account was a combination of a due increase and a one time "administrative fee" (it is important to note that the gym was recently renovated and ended up opening later than they had published.... I am betting that hitting everyone with a mysterious fee is a way to offset the expenses). Anyway, when it comes down to it, they hit my checking account with a due increase and a "administrative fee" without ever informing me. I was never given an opportunity to agree to the increase or fee! On top of this, they never get back to me to explain the charges and the manager I finally track down myself in person pretty much tells me that I can just live with it or find a new gym. I understand a due increase but hitting me with a bogus administrative fee to help pay for their late renovation without telling me they were going to do it, then not responding to my requests, and then telling me I can like it or find a new gym is infuriating. Additionally, since they merged with the other local gym they know they can get away with a lot unless people want to drive a while to get to another gym. I have never seen a business run in such a way. These people really disrespect their members. I am sure if an official complaint were made to the proper regulatory agency they would need to pay a fine or would incur some kind of civil penalty. Giving a business access to your checking account does not mean they can use it as their own personal savings account!
    - Dan W.
  • Their gym is very nice and every month you get a free session with the trainer. He gets you working on something. You can continue to work with the trainer which is very nice. The facility is clean. My only complaint is that the machine that tends to fix something very fast is the only facility that is used a lot. The monthly membership is a fair price. They give the family members a price break where the second family member is charged less than the first person.
    - REBECCA S.
  • Good experience. I had not had a cleaning in a while and they got me back to good shape.
    - Bryan B.
  • It's a great low key environment, not a muscle gym. My wife enjoys that they have a pool where she swims as well.
    - Tony K.
  • Their sales technique is overwhelming. I would be using their gym facility in the future.
    - Helene M.
    - doreen f.
  • So far so good.
    - Mary B.
  • Over the 5 years we have had our lift I tried on 3 separate occasions to get them to come to my home and they never came through.
    - RUBY G.
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Health Care And Dental Providers in West Berlin

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