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Cabinet Making reviews in Union

  • A
    Lionel came on early to the appointment and spent a lot of time with us. He was professional and went into details, he was very honest. Although we decided to buy another home instead of doing an addition, we will definitely call back Lima for services if we required. Good experience
    - Lauren Q.
  • A

    We had this room fully gutted and redone.

    We had new cabinets, flooring, countertop, lighting, plumbing and appliances installed. All the workers were very honest and friendly. The scheduling of inspections delayed the project by about a week but other than that; all was as planned. We appreciate the professionalism that everyone who was involved in the project showed throughout the same... Job well done guys.


    - RUBEN A.
  • C
    Mike has cabinetry experience which was helpful when we were deciding which manufacturer to purchase from.  We choose Ultracraft, a higher end semi custom company because of their quality and ability to customize size without added expense.
    Our experience working with Mike was good - until there was a problem, and there were problems.  When I emailed Mike to tell him of the issues, and send him pictures of the damage, he responded with a 3-4 week delay before we got our replacement cabinet.  How can that be? Mike told us it would only take 2-3 days with expedited service.  Turns out Mike didn't want to pay for the expedited service so we had to wait 3-4 weeks.  Needless to say, I was not happy.  Then Mike refused to answer my phone calls (and there were several) nor would he respond to my emails requesting information.  It's as if he dropped off the face of the earth for 4 weeks, which I know he didn't because I had my contractor call him to see if he would pick up the phone, and Mike, in fact, did pick up the phone so I know he wasn't on vacation or out of the office like the person told me he was when I called only a few minutes earlier.    
    During the sales cycle, and before Mike got his money, Mike said all the things we wanted to hear.  Ultracraft is a great company, their customer service is above average, the quality is top notch, and they address all cabinet issues (defects) within a few days.  I brought my contractor with me the day we finalized the kitchen layout, dimensions, etc. just to make sure we were all on the same page for delivery, sizing, etc.   My contractor asked Mike at least 5 times, "if we have a problem with any of the cabinets, how long will it take to get a replacement?".  Each time, Mike insisted it would only be 2-3 days to get the problem resolved.   Big lie.  Well, we had a problem with one of our cabinets and it took almost 4 weeks before we got the new cabinet.  As I told you above, my contractor spoke with Mike, and got him to admit that it would take 3-4 weeks to get the replacement.   My contractor was extremely annoyed,  as I was too, because he couldn't finish the job which included getting the town final inspections and be paid for the completed job. Mike didn't seem to care that there were problems, after all, he already received payment for his part of the job which was the cabinets.
    We had other issues too.  Ultracraft cabinets are frameless. (this is a good thing).  That means, when you have under the cabinet lights, like we do, you can see the lights, unless you put a molding/trim on the bottom of each cabinet.  Mike was well aware we were doing under the cabinet lighting as I mentioned above, my contractor and myself reviewed the entire plan with Mike before finalizing the cabinet order.  Never once did he recommend purchasing Molding to hide the lights.  Well, I found out the hard way that I needed molding after the cabinets were in.  As a supposed cabinet design expert, I would expect Mike would have known molding was needed and recommended we purchase it.  Nope.  No recommendation.  No mention of it at all. I wound up buying the molding from another Ultracraft dealer.   
    The last issue, which really infuriates me, is again, Mike is the cabinet design expert.  He built the dimensions of my kitchen, reviewed them with me a few times before finalizing the design.  I was concerned that the space he was allotting for the refrigerator was only 34 inches.  I questioned him a few times asking if a 33 inch refrigerator was a standard size and he insisted it is.  Well, 33 inches is not a standard size.  35/36 is a standard size refrigerator.  Yes, you can get a 33 inch refrigerator, however, they are smaller and more expensive.  One would think 2-3 inches isn't much until you don't have them.  
    I selected Cabinets Direct USA because of the reviews on Angie's List, and because they sold Ultracraft at a fair price.  Cabinets Direct USA may be a good company but be very careful of who you work with.  Mike Milazzo works from the Orange, NJ store.   Buyer beware.
    - Melissa G.
  • A
    Eric and his assistant were on time on saturday morning.  Eric reviewed all of the work needed to be done and even went to Home Depot to pick up the needed materials. Jorge started work immediately; took a short break for lunch and continued working until all of the jobs were completed.  Both men were a pleasure to be with, the work was done perfectly and the outside, and inside work places were left cleaner than when they started working.
    I will call Corrente for all of my contracting needs from now on.
    I would recommend this contractor to anyone.  You will be pleased with his work and enjoy his infectious personality.
    - Joyce N.
  • A
    It went very well, i really enjoyed them!
    - Caniece M.
  • A
    Better than we acspected
    - Rafi N.
  • A
    ..
    - Dee S.
  • A
    Very good service by all - Rejane, Camilla, and Jean Carlo - and excellent creative designs! Ongoing communication and teamwork. Would hire again.
    - Paula D.
  • A
    It went very well, Oscar came up with money saving ideas that made sense, and the completed project was like a silk purse, that started out as a pigs ear, no ofense to pigs ears.
    - Louis P.
  • A
    unknown
    - Carole S.
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Cabinet Makers in Union

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