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Find Top-Rated Union City Appliance Services

There are 4 top-rated appliance services in your area.

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Appliance Repair reviews in Union City

  • F
    On Friday March 24, I contacted Tristate Refrigeration Appliance Repair Service after finding their name on Angie’s List. I told the representative on the phone that my Maytag dryer was not heating and asked if they could come fix it. They agreed to come that day. “Lex”, the servicemen arrived at 4:00 PM. After 10 minutes of investigation he told me the heating element was bad and needed to be replaced. He told me that heating element alone cost $151. He told me the total cost would be $335 including labor. I told him it was not worth it to me to repair it at that price. I would simply buy a new machine. He then offered to repair it for $250. He said he would have it done in less than 1 hour and any parts he needed were in his truck, including the defective heating element. After taking my machine apart he told me he was missing one part and would have to come back on Monday to complete the job. I asked Lex to show me the defective heating element. He pointed inside the machine and said “that’s” the heating element. I asked where is the defective heating element he removed. He told me he did not have to remove the heating element only some “sensors”. I reminded him that he told me earlier that the heating element was bad and it cost $151. He then told me that he uses the term “heating element” to describe all components because that is the term people understand. I knew at this point he was being dishonest with me but I wanted to get my machine up and running so I agreed to have him come back on Monday as he said he would to complete the job. He told me I needed to give him a deposit of $125, which I did. He said the balance could be paid when the job was completed on the following Monday. He did not return on Monday nor did he call to cancel. I called his office at 7:00 PM and spoke to a representative that told me he would get in touch with a Lex and call me back that evening. I never received another call. I called again the following day and could only leave a message. It is now Wednesday, March 28. I have still not heard from them. I have contacted another repair service to come today to repair the appliance. I am going to the bank to stop payment on the $125.00 check. On Tuesday, March 28th, I did a yelp search on this company, Tristate Refrigeration Appliance Repair Service. I found no less than 20 very negative reviews, many stating a deposit was given and the repairman never returned. Some of the reviews also mimicked my situation where I was told the heating element was bad and yet they never replace the heating element, only charge for it. Glen Davis
    - Glen D.
  • A
    I called Fridge Fix at 9:30am on a Monday and they had a technician to my home by noon. The technician, Mike, was prompt, courteous, and was able to fix the problem within 30 minutes. Would highly recommend.
    - jason f.
  • A

    I was provided a free phone consultation that solved the problem right away! It was a simple GFI switch that tripped. Although I checked the circuit breaker box prior to calling, he made sure that I didn't waste my money and his time in an unnecessary service call. I was also provided a possible reason why it suddenly tripped (lint buildup in vent) so I will definitely call again him for service if it needs to be cleaned.

    - Joshua F.
  • A
    I called this morning hoping to get a repairman within the next few days. The man on the phone said he could send a crew today (Yeah!). He told me they would get here a little before 3 pm and would call a few minutes before arriving. They actually called a little before 1 pm and had the problem fixed very quickly. The two-man crew was friendly and professional. I intend to call Castro again if I have applicance problems. A real find!
    - Bruce D.
  • A
    - Mercedes B.
  • B
    simple.. could have done it myself
    - osho e.
  • B
    They were okay, but they did not fix the refrigerator the first time and it actually got worst, so they had to come back and repair it again. Everything was fine the second time.
    - Russell Z.
  • F
    Told it all above
    - Bruce D.
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Appliance Services in Union City

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