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Cleaning reviews in Trenton

  • F
    Cosiness LLC
    This was a terrible experience. I found Olesia to be unreliable and extremely dishonest. We made arrangements for cleaning of a 6-bedroom corporate rental at a specific time and date. The day of the cleaning, she tried to reschedule. She pestered me with repeated texts. She would pretend to accept what i was saying then try to force me to do what she wanted anyway. I was on a deadline trying to get everything ready for the cleaners and she started texting me that she wanted to get in early. This was after i had told her she couldn't come early. She ultimately said the cleaners would come and that they would "wait" if I wasn't ready. Well, she showed up at my door and demanded to be let in. She decided the people could start while I was still preparing. She's very, very pushy and I was taken aback at the way she bossed me around in my own house. She brought in two cleaners who were under the impression that they were only there for two hours. They were upset because they said this should have been a 6-hour job. Olesia left, and they were refusing to make beds and do other tasks. They called her and she came back to the house to "help." I gave her some sheets to start making beds upstairs. I was still preparing the linens and I told her these were not enough to make all of the beds. She came down with a smile and said it was all done. I told her that was odd because she didn't have enough sheets for those beds. She insisted it was done. I was in the middle of repairing some furniture, sitting on the floor surrounded by tools and parts, when she summoned me to pay her. She wanted cash or Venmo. Of course, she didn't want anything that could be reversed. I paid to get her out of my hair so I could at least try to do the cleaning myself without her making the situation worse. I ultimately couldn't get the cleaning done without help. I missed the deadline and had to delay the arrival of the next tenants. The beds upstairs had, of course, been fudged. Olesia threw a pillowcase here and a top sheet there and tried to pretend she had made them all. I texted her hours later to tell her that i was appalled at what she did. She tried to deny it and insisted that she was coming back. I told her she should not come back and she kept insisting she was coming anyway. Who does she think she is? She showed no respect for me or for my time, and she didn't seem to care about the consequences of her actions. I don't know what would cause a person to act this way, but i would never want her anywhere near a house of mine. I would caution anyone against using this woman or this company.
    - Daniele S.
  • A
    Maggie's House Cleaning
    Magda over exceeded my expectations. I was giving birth within a week and needed someone reliable to clean our home. She came and gave us a quick estimate and then accommodated us. When we came home from the hospital, it was nothing but a spectacular feeling to come home to such a clean home. As a fellow organizer and frantic cleaner myself I knew what to look for, Magda did not miss anything! The best part about it all was that it felt like someone who cared cleaned our home. It didn���t feel rushed or chopped. Our family accommodates 4 kids and 2 adults so there a lot of spaces to go through and she did it all tediously and with so much finesse. I would hire her again in a heartbeat!
    - Karina D.
  • A
    Expensive but necessary and worth it. Everything was professional from beginning to end. The inspection performed by Mark confirmed my suspicion that the attic needed to be decontaminated and rodent-proofed. Walking around my attic was tricky because the existing cellulose insulation was too thick and made it difficult to see where to step. Among four other companies that I hired for a free inspection, Mark was the only one who was able to walk around and inspect the attic by carefully sweeping aside the existing insulation. He informed me the pros and cons. The major con was that the existing insulation (which was recently installed by another company, Coastal Insulation) needed to be replaced. I also learned that there were no baffles installed even though this was part of the contract I had with the other company. I had no idea. In order to alleviate the expenses, Mark called the office and was able to get me a considerable discount and waived some fees. On top of that, he was able to accommodate an appointment for me within a week of the inspection. On the day of the job, the workers came on time (it was raining that day). They all wore biohazard suits and booties and carefully covered the floor, stairs and furniture with plastic. The lead worker, Francisco, constantly informed me of concerns, showed me pictures and answered my questions. They finished the job within 5 hours. Francisco vacuumed my stairs and the crew was sweeping my front yard at the end of the day. Mark also returned to ensure everything was done correctly. I had to request a follow-up appointment two weeks later to make sure that the baffles are in place after one night when it was extremely windy. Mark was unavailable but Joseph arrived and was just as professional. He assured me that the baffles are indeed intact and he inspected the rest of the attic to make sure nothing was disturbed. If you need peace of mind for an expensive but necessary home improvement, then Atticrawl is definitely worth it.
    - Grace P.
  • A
    Dirty Busters
    I hired them is short notice. Terrance was very personable and his company was able to work with my schedule. They are a professional business. They follow up by sending friendly reminders. They cleaned a condo for me that my tenant left in a mess. I thought there was no saving my carpet. He got out stains from my carpet that have been there for years! He not only did he vacuumed my cabinets he also wiped them down. He gave me a great deal to clean both my bedroom and livingroom carpets. I would recommend his service!
    - Tatiana W.
  • F
    Handy House Cleaning
    This is a terrible company and service. They are quick to respond when time to take your money but if something goes wrong like when the lady never showed up there is literally no one to speak to no customer service number no humans to speak to. They claim they have background checks and satisfaction guaranteed however the lady was so unprofessional she called me the evening prior, cursed and expressed frustration with handy then asked me how much I paid for the service when I told her, she blatantly asked me to cancel so I can give her the cash upfront since handy was only paying her half. And to think people like that have access to your personal information. When I refused she obviously never showed up and handy never even bothered to call or make it right.
    - dina i.
  • A
    Brite White Cleaning Services Inc
    Cynthia and her team are AMAZING!!!! Cynthia came to the house to discuss what I wanted done and to give me a quote, which was extremely reasonable for a 4 bedroom/2 bathroom house. She is extremely professional and answered all questions that I had in a timely fashion; and always kept the lines of communication open. Her team arrived earlier than anticipated, and were there about 3-4 hours. When I arrived home from work, I was beyond pleased with the work that the ladies did and I have to say it was money well spent. They left my house sparkling like you see in the cleaning commercials on TV...LOL LOL!! I couldn���t be happier with their services and I will definitely be using them again.
    - Sandi R.
  • A
    Rosa's Cleaning
    Rosa and her crew were amazing. I put a lot of trust in them and they didn't disappoint. They even cleaned our basement and I won't go into how bad that room was. She was a professional and a kind person. She made sure we were happy. I had to do some of my business with her long distance as I don't live where my rental property was located. I recommend Rosa's cleaning to everyone. You won't be sorry.
    - Penny V.
  • A
    Barbara's House Cleaning
    The 2 ladies were very prompt. They did an excellent job. They did very detailed cleaning on the entire 4 story building. Barbara's price was very reasonable too. They are very reliable and that's why I have them cleaning for me for almost 15 years.
    - Ricardo A.
  • A
    Brite White Cleaning Services Inc
    Cynthia and the team were great. She first came to my house to give me a quote and then the following week came to clean the house. There were 4-5 girls all cleaning and took about 4 hours. They listened to everything I wanted and asked me if everything looked fine. If something needed more cleaning, Cynthia was super understanding and cleaned it. There was a storage area that needed to be cleaned which was not included in the estimate which I was not aware of which cost me an additional $100 which is why I found the price to be a little bit higher than I would've liked. I still would definitely recommend them and will use them in the future!
    - jasmine t.
  • A
    Master Attic,LLC
    Master Attic LLC is an exceptionally professional & knowledgeable business. All workers were professional, curtious and very neat / meticulous in their labors! The squirrels came back 30 days after initial treatment. All it took was 1 call to the supervisor , David B. and David himself showed up bright & early the following morning, not even 12.hours from our call to eleavate the problem. A good & honorable company to hire for this type of PROBLEM. AAA+++.
    - Mike D.
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