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Plumber reviews in Totowa

  • A
    Creative Images Landscape LLC
    We had hired Craig in August 2018 to put a comprehensive drainage system in our back yard, which is still proving to be an excellent investment due to he and his team's outstanding work. When we had another drainage issue, this time in our front yard, he was our first and only choice to come take a look. We needed to figure out where an underground pipe in the front of our house was draining, since water was forming at the front corner of our property. A Roto Rooter serviceman told us that the pipe was crushed and needed to be replaced. And when I called Craig to see if he could do it, he said he wanted to take a look first. He brought a few of his team members to our house and dig some digging, both where the water was forming and where the pipe begins at the front of our house. It turned out the pipe does not go to the front of our property at all, but moves a few feet from the house and goes straight down to a dry well. Instead of charging us for labor or simply telling us Roto Rooter was right and offering to replace the pipe, Craig not only told us we could hold off on doing anything, he also didn't charge us for the labor at all. This type of integrity has been hard to find as we have done home improvements over the past few years. It's why Craig's cell phone number is the only contractor's number I've saved in my phone. We consider him a lifetime relationship, and he's the only one we will ever call for this or any type of landscaping work.
    - Andrew M.
  • A
    Visentin Plumbing & Heating
    John responded to my contact in less than 24 hours which was very reassuring. I decsribed the problem and he told me the part would have to be ordered. I contacted him again to check on the status of part and to schedule a time when he could make the repair. He arrived promptly or eve a little before the scheduled time. It wasn't the part we thought would be the answer. He contacted a plumbing supply place went and picked up the new part and installed it. He then tested it and cleaned everything up. He went above and beyond to fix my problem on a Saturday morning. John is very professional and personable and I have ultimate faith that he will always make sure that any plubing problem I have gets repaired. I have used him several times and would recommend him highly.
    - VALERIE M.
  • A
    NJ Masters Plumbing, Heating, & Air Conditioning
    Highly recommended. Very professional and refreshingly are not so fixed on price but instead on making long term customers. Work was done quickly and after hours. If you have no idea who to call, give this service a try like I did.
    - John F.
  • A
    Creative Images Landscape LLC
    From the moment he came to give us an estimate, Craig and Creative Images were everything we could have hoped for. We'd bought our house in the winter, so we were unaware that the property did not drain properly. It became an immediate issue the following summer with standing water at various spots throughout the yard, so we knew it was going to be an unforeseen project. But, more specifically, we knew it was a project we could not afford to get wrong. We received other estimates that were temporary fixes to the problem that were portrayed as "all we needed." When Craig arrived, his idea was completely different and much more comprehensive. What others had said was fixable with simply regrading the property, Craig quickly identified as a much more complex problem. He showed us that a drainage system was the only solution because the type of soil in our yard (clay), and that, in addition to raising and regrading the property, this would alleviate the problem. We decided if we were going to fix it, we would make sure we fixed it correctly, and banked on Craig's expertise - even though it was more money. The yard has turned out to be perfect. It's a completely new space, a total 180 from what it was just four months ago. Our dog and the rest of the family can actually use the space now, and while it was expensive, it was money well spent. While his knowledge and ideas were obviously fantastic, the thing that really set Craig and his company apart was their professionalism and how they conducted themselves throughout all phases of the job. Every single member of the team that worked on our job over a two-day period was personable, pleasant and professional from the minute they stepped foot on the property. I asked several different members of the team questions over the course of the two days, and each one knew the answer without having to ask anyone else. Also, we have a six-month-old daughter, and they made it a point to wave and smile at her while she watched from the window. They left our property spotless when they were finished, and even came back after the first rain storm to make sure everything was working properly. I could not possibly give Craig and Creative Images a higher recommendation. We have not only found a landscaping company that we will use for the rest of our time in Totowa - we have found a partner we will use as long as they are in business.
    - Andrew M.
  • A
    Pete's Odd Jobs & Snow PLowing LLC
    Peter was excellent. He demonstrated valuable qualities that I've found generally lacking in most handy men. I found him to be extremely professional and knowledgeable. His attention to detail was commendable and he offered alternate solutions to any issues that arose. He was always accessible by phone and in person (a true businessman) and I highly recommend him. I will continue to use Peter for all of my future projects. You will not be disappointed.
    - ALTHEA M.
  • F
    Want to get robbed? Hire these crooks. They tell you one price over the phone and more than double it in person. The guy actually worked for about 30 seconds to fix the issue. Mainly because I pulled the toilet out before he came. He snaked a stack that he kept calling the main line for seconds and then had the nerve to charge us 250$! We were quoted 100$ on the phone, then he said it would be 140$ just to diagnose the problem. Funny thing is we already knew what the problem was, and we pinpointed which stack it was. We already had the wall cut and toilet removed. All the hard work was done. The main line was fine as 3 sinks and another toilet were running fine and nothing was backed up in my basement, but this know it all insisted he was snaking the main line. Hire these crooks at your own risk.
    - Matt T.
  • A
    Richard Lombardi Plumbing, Heating and AC Inc

    Since the service needed involved my tenants, I was very concerned.  He responded in less than 24hours.  He was prompt and gave an honest opinion, which saved me some money.  I would recommend his service to anyone.  Thank you Gus. 

    - Lori M.
  • A
    Hudson Plumbing Air Conditioning & Drain Cleaning
    The guys got here late and I had to track them down, but once they got here the work they did was exceptional. Got the new gas line installed quickly and without a hitch...I would use them again and recommend them to anyone...Only one suggestion keep in touch with your office if you are going to be late...
    - Joe B.
  • A
    Palmasano Plumbing & Heating LLC
    Amazing... they were on time... they said they would be there at 8 am and sure enough at 8 am my doorbell rang. That alone was amazing in my eyes. They were extremely professional, the work was done so neatly and he explained everything that he was doing and what should be done. He even made a special trip to get supplies to fix my second issue ASAP. I couldn't be more happy with this company. They were FANTASTIC and we will definitely be using them from now on in our house. THANK YOU PALMASANO PLUMBING.
    - Victoria R.
  • A
    Palmasano Plumbing & Heating LLC
    Service was excellent as well as the quick response time, my family was only without hot water for half a day.
    It was a pleasure to go down where he worked and found that it was left neat and clean.
    - Joseph D.
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Plumbers in Totowa

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