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There are 80 highly-rated local appliance repair services.

Appliance Repair reviews in Succasunna

  • F
    American Appliance Service
    1) I called the day after the holiday and the guy answering, Walter, snapped and asked how I got the number because they were on vacation?!?! Scheduled a service call anyway and was told he would arrive between 2 and 5 pm. 2) Service guy came the following Monday, showed up over 30 minutes past the 2 hr window with no phone call or apology which would���ve been courteous to say the least. 3)Got a call to schedule the repair once the part came in and Walter proceeded to SCREAM at me telling me I'm obnoxious, entitled, and nit picking for asking for a timeframe of when the service would be in the morning. I literally couldn't get a word in edgewise. Then he gets another woman, Barbara on the phone because he's 'so god **** angry' and she proceeds to SCREAM at me. I tried to explain to both of them that we are an active duty military family and they both said that's 'not their problem' and that 'they don't care' and that they're just trying to 'run a business' so 'get someone to watch your god **** kids'. 4) I didn���t receive the receipt or service estimate that was supposed to be emailed to me until I called after getting screamed at to get it sent to my email. I���m certain I���m also out of the $100 I already paid the people and have no chance in getting back. Will NEVER be using them again and canceled my repair. I would NEVER recommend a company that speaks so aggressively and rudely to a family of an armed forces service member or a paying customer no less. Absolutely atrocious!
    - Samantha R.
  • A
    All Jersey Appliance Repair
    I called on a Sunday. Christine from All Jersey called me back on Sunday; I discussed pricing with Rich and was able to schedule my repair for Monday. They texted me when the technician, Joe, was on his way. He arrived within the window we had set. Evaluated the leaking line; went out to his truck, got the correct replacement line, removed the old one, installed the new line, tested the water dispenser & icemaker to confirm sealed fittings, buttoned up the back of the fridge and moved it back into place. The whole interaction from start to finish was smooth, polite, and professional. I would absolutely call All Jersey Appliance Repair again.
    - Patricia R.
  • A
    American Appliance Service
    The entire experience in dealing with American Appliance was among the best experiences that we have ever had with any repair agency or contractor for any work. This company is top notch and a rare find - puts any company that we have ever dealt for similar work to shame. From first contact to work completion, we couldn't not have asked for a more professional experience. Walter was professional, and courteous. John who actually made the repair was so knowledgeable and thorough. Arrived right on time - diagnosed a very unusual problem in no time flat - ordered the right parts which arrived very quickly - and finished the repair all within 2 days. The cost of the repair was quite fair considering it included two visits - the first to diagnose and the second to make the repair, and the cost of two parts.. We are completely confident that things were fixed the right way. We would not hesitate to use this company again for any service that they offer. Great Folks. Great Company.
    - Dennis B.
  • A
    White Glove Appliance Repair
    My first contact with the company was by phone. Robert, the owner was very helpful and even suggested that I defrost the unit to avoid having to pay for service. I tried his suggestion and although it didn���t work, I knew I was dealing with a ���stand up���, honest guy. Eric, the service tech (co-owner?), quickly diagnosed the problem and ordered the part. Installation was delayed a couple of days due to inclement weather, but Robert quickly completed the installation on a Saturday. He even provided me insight on appliance brand reliability and various suggestions on effective usage of them as well! If I have any further appliance issues, They will be the first place I call. I would certainly recommend them.
    - William H.
  • A
    Nilsen Building & Remodeling LLC
    Communication with Dave was professional and timely
    Price was fair
    Quality of work was good
    No change control surprises
    Showed up promptly at 8AM each morning for work
    Conducted a full walk through before leaving and let the work speak for itself
    Cleaned up and hauled away any debris before final payment
    I would highly recommend Dave to anyone needing a reliable and honest construction / remodeling or handyman service.
    - Simon C.
  • A
    Jason Appliance
    he took the bottom of the machine apart and cleaned everything out. He said the food dispenser for the machine was in a
    hard place to clean. He recommended that I always make sure the dishes have no food left on them before I load them
    in the dishwasher.
    - Shirley J.
  • A
    Jason Appliance
    Overall it went very well. He was able to come on the same day that I called and was very prompt, professional, and straight-forward. He was also willing to take the time to answer my other questions, which is much appreciated.
    - Jason K.
  • A
    Jason Appliance
    In addition to the effectiveness and quality of his work, Daniel was informative, explained what he was doing in terms I could understand. He told me what to be sure to look for in a new dishwasher, and when asked, recommended brands, and when asked further, recommended a local supplier he considers superior to the local big box stores I had planned to go to.

    This vendor is honest, trustworthy, fair, knowledgeable, and effective.
    - Emily S.
  • A
    Jason Appliance
    I was referred to Dan of Jason Appliance by a local appliance retail store. I was told by the retailer that he was "the one" in my area to call to be treated fairly. I called Dan, and he was at my door within hours. He diagnosed the problem in minutes, had the parts I needed on his truck, and had my dryer running in well under an hour. His price was fair (service call fee plus parts installed).
    - Steven M.
  • A
    Jason Appliance
    2nd time using Jason Appliance and will definitely use again and again! Honest and reliable! Very happy!
    - Michael G.
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Appliance Repair Services in Succasunna

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