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Car Dealership reviews in Stewartsville

  • F
    7/16/13, while test driving a car @ Ray Catena Mercedes Benz, Edison NJ. my jewelry was taken out of my purse during a test drive of a vehicle. My husband just purchased the bracelet for our 25th wedding anniversary & the other jewelry was getting repaired, I had picked it up from the jeweler not even 15 minutes prior to arriving @ Ray Catena, Mercedes Benz of Edison.  We do know who the person is who stole the jewelry, investigation is pending. Items that were taken were a 14Kt. Yellow gold 2 Kt. diamond name plate..(HELENA in diamonds), 14 Kt. two tone yellow.white gold ring with diamonds, (looks like a crown), 14 Kt. two tone white/yellow gold hoop earrings, (no pic) and a 14 Kt. White gold baquette stones in a bow 3 Kt. diamond cuff bracelet (no pic) If anyone has any knowledge or has seen these pieces at a pawn shop or on someone please email me ASAP. I have since filed a police report & there is an ongoing investigation. 
    I have written several letters to Ray Catena, owner of Mercedes Benz of Edison, NJ , Robert Alfonso, GSM, Dennis Adams, SM, Jack Goldberg, sales & John Storm, COO. NOT one person has had the decency to acknowledge what had happened to me on that day.My husband went the very next day to the dealership & asked the GSM to help get my jewelry back, he did nothing to help.. It is my understanding that when a theft occurs in any business on their property it is their obligation to forward it to their insurance company, to date I have NOT received any letter or acknowledgment. I have been a loyal customer of Ray Catena's since 2005 & the way I was treated after this incident I wouldn't recommend any of Ray Catena's dealerships  to my worse enemy. 
    The employee that stole my jewelry has a history of very bad behavior, which includes stealing someone else's jewelry & pawning it. So I ask you would you TRUST a dealership that employs people like that? As far as I am concerned every one mentioned in my comment is just as bad as the thief. Un-professional & not trustworthy at all....
    My jewelry had sentimental value as well as monetary value & to be pushed to the side and ignored is un-acceptable!! So again, I ask you would you TRUST a dealership that employs people like that?
    All I want is for someone to acknowledge what happened to me & give me the respect I deserve as a customer who got ripped off at their  place of business!! Disappointed & disgusted!!
    - Helena C.
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Car Dealerships in Stewartsville

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