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Appliance Repair reviews in Sparta

  • A
    A-1 APPLIANCE SVC
    A1 came out on the weekend during the time window promised and repaired our refrigerator. Reasonably priced, great service. Would definitely use again. Don't believe the one "F" review--Jack is always neat and cleans up before leaving. Have never had any issues.
    - Mark S.
  • A
    All Jersey Appliance Repair
    I called Rich on 12/9 @ 4:30 pm and told him I had an issue with my washer machine.  It was reading Drainage Clogged.  I told Rich we were headed out of town on 12/10 & leaving at noon.  By 9:15am on the very next day (12/10), Rich arrived and fixed our problem.  Rich is extremely professional, prompt, courteous & knowledgeable.  I would use Rich any day & recommend him in a heartbeat!  
    - Vic F.
  • F
    Dan Marc Appliance
    . I have a KitchenAid dishwasher under two years old. We contacted Kitchen Aid for service and they recommended Dan Marc Appliances, very bad mistake on KitchenAids part. The part was $194.45 to repair, the cost of labor was $223.00, the repairman was here less than 1/2 hour. My major complaint is with Dan Marc not the repairman who was very polite and did his job. When one calls a service company for a repair , there is usually a service cost for coming out. That cost is usually included within the repair if the customer chooses to have the appliance fixed. I have never heard of $109.00 to come out and then another $114.00 for labor. Needless to say I was appalled. I called the manager up at Dan Marc and was beyond shocked at her response, 'that is how it is done and that should have clearly been explained to you'. I said well it was not, and she insinuated in is your word against our employee so that's it.I even asked to speak to the owner and she said that is what I am hired to do so he will not speak to you!! So I clearly would not recommend this company for repairs and with customer service so poor I can't possibly imagine shopping there for an appliance. KitchenAid needs to realize they will lose customers as a result of this type of customer service.
    - Kevin M.
  • A
    Jason Appliance
    The Serviceman (Dan) answered my phone message within a few hours and scheduled a visit the same day.
    He quickly determined the problem, fixed it and only charged for a service call.
    I found the service courteous,professional and quick.
    Will definitely use for other repair needs.
    - Dan W.
  • F
    Dan Marc Appliance
    After reading the reviews for Dan Marc on the internet I was very hesitant to call them, but they are the authorized Fischer Paykel repair company in my area. Dan Marc first came out November 11. The serviceman removed 4 screws, took off the front panel, pressed a reset button, told me it was fixed and charged me $181.90. Immediately after he left, I did my first load of laundry. My load would not dry, there was NO HEAT! I immediately called Dan Marc back. The same repairman came back to my house November 15th. He again pressed the reset button, told me it was fixed and got ready to leave. I told him it was not fixed and it would just happen again. I explained that when I lived in another state the same thing happened and the repairman pressed some buttons on the control panel of my dryer and it went though a self check and told him exactly what was wrong with my machine. The Maryland repairman then ordered the parts and my machine was working within a week. I asked him several times to do the self diagnostic test on my machine because I really needed it fixed!! I needed to do laundry!!!! He explained that he could do a self diagnostic test on Fischer Paykel and Whirlpools if he wanted to, but he did not need to, he knew what was wrong with my machine and if it stoppped heating again, to just call and he would order the parts. Needless to say...............once again, my machine heated for a few minutes and the air went COLD!!!! The next morning, I called Dan Marc and asked to have my repairman call me. On November 16th, he called saying the parts had been ordered. On November 19th, Dan Mac called with an estimate for parts and labor. I told them that the parts had already been ordered on the 16th and the woman explained that they were not ordered. I had to approve the cost of 115. for parts and 98 for labor before she could order anything. So now my bill will be almost 400. to repair my dryer. I called Fischer Paykel, they offered to pay for parts if I paid for service. I called Dan Marc and told them to order the parts. The woman explained that as soon as the parts were in she would call to set up an appointment. Fischer Paykel said that when the repairman arrived with the parts, he should call Fischer Paykel technical support and they would walk him through the self diagnostic test so that only the parts needed would be installed and paid for. I called Dan Marc December 8th to see if my parts were in. I needed to do laundry!!!!!! Yes they were in................but no one had called me to set up an appt!!!!!!!!!!!!!! On December 13 a new technician arrived on time and I asked him to call Fischer Paykel so that the could do he self diagnostic test and get my machine repaired. He proceeded to take me machine apart, replaced some parts, he seemed like he knew what he was doing. He turned it on and it heated!!. But for some reason he, too, did not run the self diagnostic test. I did my first load of laundry and it would not heat!!!!! I called December 14th and asked to speak to a Dan Marc service manager. I was so mad!!!!!!!! It has now been 5 WEEKS since Dan Marc first came out and my dryer is still not working!!! If you wanted your appliance repaired in a timely manner, I definitely would NOT call Dan Marc! Horrible service!!
    - kathleen s.
  • A
    AGS Appliance Services
    Very good, professional
    - Deborah B.
  • A
    MORRIS COUNTY APPLIANCE REPAIR
    Had to order a part, and came back one week later to install it. Great job.
    - Deborah B.
  • A
    Jason Appliance
    They did a really great job. It was very convenient for us because he shifts his time from 12 in the afternoon to 8 at night. He was also neat, clean, and quick and very courteous.
    - Christina C.
  • A
    Jason Appliance
    Excellent service and responsiveness. Very professional customer relations
    - Donna L.
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Appliance Services in Sparta

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