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Health Care Facility reviews in Southampton

  • F
    I called this office around 8 times (before, during, and after the holidays) and no one ever answers the phone when you select the option that you are a new patient wanting to schedule an appointment. I always had to leave, and I only received a return call once. The only time someone answered when I called is when I selected another option (for changing an appointment). I spoke to Sue who was very nice and helpful. I found out the first day I tried making an appointment that before I could schedule anything with them that a Service request form had to be filled out and faxed over to them by my Prenatal care provider. They would not accept the prescription my Prenatal provider gave me for the Ultrasound and the Materni T 21 test.
    During the holidays, I was calling back and forth to make sure the form was filled out and faxed back to this office. It was finally returned to them on Thursday, Jan. 2nd. I called this office on Friday, Jan 3rd, hoping to finally get an appointment, and their phone sys. had a different greeting, almost as if they weren't in the office b/c it had snowed the night before. I left a message and no one called me back. I tried calling again this morning and had to leave yet another voicemail. You can imagine how anxious I am to get this testing done. It will be my first ultrasound of the baby and I'm 36, so I'd like to know if the baby is healthy.
    I decided this morning that I've had enough of this place, and I began searching for another provider who can do the ultrasound and Materni T 21 testing. I found Cooper University Health Care's Maternal Fetal Medicine office in Voorhees, NJ online and called and got an appointment scheduled for this Friday ON THE FIRST PHONE CALL!! Imagine that. I actually spoke to someone who helped me and didn't require extra paperwork to be faxed back and forth!
    - Joy M.
  • A
    - Virginia B.
  • A
    - Virginia B.
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Health Care Facilities in Southampton

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