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Auto Service reviews in Southampton

  • A
    I was given a quote for my daughter's BMW and it was honored even though they eventually had to replace the front bumper. The car looks amazing. I would definitely recommend and would use their services again.
    - Christina L.
  • A
    Their less expensive than the dealers.

    Very courteous.

    They explained everything to him but they had talked to him about it before hand.

    They always get the work done and if it's an emergency.
    - Sally C.
  • F
    My daughter  dropped off her 2002 Silverado to Maaco to have work done. Her two friends followed behind her to give her a ride home. Maaco was supposed to fix dents, replace rocker panels fix the tailgate, fix the front bumper, and paint. 
    Well... they fixed the dents,  did some minor straightening of the bumper, (I didn't want the bumper supports replaced)
    They did NOT fix the tailgate, and it no longer works.  It looks like the spray gun they might have used had globs of paint coming out in one area. Another area was very rough for the size of a silver dollar. 
    I confronted them about the paint, and they said bring it back so we can buff it out. They did buff it, but it still looks bad in both areas.
    And for the Clincher...They returned it to me WITHOUT ANY LIGHTS WORKING  IN THE BACK!  And the first time i took it home, my wife flashed her lights and beeped the horn to let me know they were not working.  WHAT A SAFETY HAZARD!  I'm lucky I didn't get rear ended!  There was no way that my 17 yr old was getting the truck until the safety issues were fixed.  You would think that they would let you know , but they are very sneaky, and untrustworthy. (I guess it would have admitted guilt)
    When I spoke to Joe the Owner, he told me , and I Quote,  "ITS NOT MY PROBLEM, YOU HAVE A WIRING HARNESS PROBLEM"
    The truck never in its history had ANY lighting problems.
    I guess a Leprechaun snuck in there after the truck was originally dropped off, and broke the wiring for the lights.
    Marco refuses to accept responsibility, and also does below average craftsmanship. 
    In the meantime my daughter is out of a means of transportation.
    I also called Maaco corporate for help, but they talked to the owner, and said he isn't going to do anything.
    My Daughter's two friends have expressed that they can tell whoever that all lights were working fine when it was originally dropped off.
    - Tom G.
  • F
    Bad used car buying experience.  I needed another used minivan for an employee for weekend work.  Found one on line at Mt. Ephraim Dodge, 2008 Caravan with 104K mileage for a negotiated price of $6,000.  I decided to finance putting $1000.00 down.  When the paperwork came to sign, they tacked on $800 gap insurance without telling me.  I just happened to notice it. The salesman said he didn't know anything about it and wasn't aware that it was in there.  Yeah, right! I told them I wasn't paying $800 gap insurance for an undervalued used car. They removed the $800 gap insurance.  They also tacked on a $299 documentation fee plus other fees.
    The worst part was driving the car home the check engine light came on. I took it to my mechanic the next morning and he said that the light had been reset  (turned off) and that the check engine light indicated that the EGR valves needed replacement for a cost of about $232. I called Mt. Ephraim Dodge and spoke to the sales manager and told him that the light came on before I could get home. He told me I purchased it "as, is" which is true, and that there was nothing they could do for me.  I told him they were using deceptive practices and acting in bad faith.  He said he would see what he could do and call me back. He called back and said as a courtesy, they would fix it for $100. I told them that was unacceptable since they knew it was a problem but hid that fact by turning off the light and it should be fixed at no charge. He said he would see what he could do and call me back.  I never heard back from the sales manager.  I didn't expect the van to be perfect but they should not be turning off the check engine light to make a sale. These are deceptive practices.  STAY AWAY!
    - Penn R.
  • A
    We have had our personal and our business vehicles serviced at Medford Auto Care for years, and they have never disappointed us with the quality of service.  They make you feel more like a friend than a customer.
    - Bill & Vicki T.
  • A
    They do a good job, they're decently priced, if he can't do the work he'll send you to somebody who can do the work. I've never had any problems. He's very responsive and responsible. If he does a job for instance, and something goes wrong or a part fails he doesn't sen you to the manufacturer, he takes care of it on his own. I don't have to fight with a manufacturer. I spent $400 on my last visit.
    - M. K.
  • A
    They apparently got on it the day after I had the car towed in, and within 2 days, we got the car back. I was told we apparently got the only parts in south Jersey that were for this car; at least that is what I was told.
    - Victor P.
  • A
    They do a good job. I really appreciate Steve and the people there. He has always been very professional. If he does something wrong which is very seldom, he admits it and takes care of the problem. They just got my car back today. If you want done right, what he does, he will tell you what he does, or if it is a big job, you take it in, he will call you and let you know what it is going to be, or approximately how much is a bolt part speaker, and where did the cars were stealing them or not.
    - M. K.
  • A
    The first car we provided to Dynamic Perfection was our 2013 Audi S5 Cabrio. It is black with a black cloth roof, which can be very tricky for wax. The car came back with a mirror reflection! It was absolutely gorgeous! Any and all scratches were removed during the process. The attention to detail was perfect. The car was properly taped off to protect any and all rubber trim pieces. My wife and I have since given Jeff and his team our 2014 Audi A7 Prestige, our other 2013 Audi S5 Coupe, our 2013 GMC Sierra Denali, and our brand new 2014 Audi SQ5. Our cars are our children and we protect them as such. We don't trust just anyone to touch our babies. Therefore, it was a big leap of faith that paid off when we decided to give Dynamic Perfection our first car as a test. Now, we trust them implicitly with all of our personal collection. We've received nothing but top notch customer service and the best quality work possible from Dynamic Perfection. I've recommended them to co-workers, family, friends, and fellow car enthusiasts. No one has been disappointed. Dynamic will continue to earn my business through their dedication to quality and their ongoing efforts to consistently provide excellent customer service.
    - Matthew D.
  • B
    Nicholas was very attentive and responsive. He even picked up my car and dropped it off at my work, which was an awesome courtesy that few detailers extend to their customers. I used Auto Obsessions for my 2012 Ford Mustang GT vert (triple black) and my 2012 Toyota Tundra CrewMax LTD (red). The Tundra turned out wonderful, but the black mustang came back with wax on many if the untainted trim pieces surrounding the convertible boot, doors, and windows. I addressed my concerns regarding untainted pieces because Ford has a terrible habit of using black plastic trim that tends to whiten badly when waxed. I was assured that careful steps and procedures would be taken to avoid getting wax on the trim. Nevertheless, my new Mustang came back with ugly white wax all over the black plastic trim. I was so annoyed that I replaced the parts with new Ford parts.
    - Matthew D.
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Auto Services in Southampton

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