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House Cleaning reviews in South Amboy

  • A
    Emeli Cleaning Service LLC
    Have been using Emeli Cleaning Services for about a year and am very happy with their cleaning services. Nelson and Sandra are very professional, friendly, and accommodating. The quality of work is very high. Highly recommend them.
    - Angeliki G.
  • D
    Veronica's Cleaning Services
    Awful!! First they were late than they spoke on their Bluetooth while working than I followed then around and saw that their rags an chemicals made my home dirty so I told them to redo it they said they only have 4 hours an they couldn't do my basement when they left my home was still dirty!! I have had maids for half they price that cleaned more for less an better!!! I told them their ad says no time an they left!!! Don't refer them!!!
    - Michele B.
  • B
    DreamWorth Cleaning
    The vendor was on time and very co-operative. Communication via text/mail was excellent and responsive. This work was for a rental house. The new tenant complained about the carpet as it seemed to have some tough stains. I reached out to vendor as the work was done recently . He was very co-operative and re-did the carpet work without any extra charges. Good Customer Service.
    - Raghu H.
  • A
    These people are really good, very professional and polite. Whatever you ask them to do, if they can do it, they will do it. I asked them to use pine-saw which wasn't a problem, when they come in they hit every spot. They clean the kitchen, fold the towels, make your bed, when I come back in you can tell there was a maid service here. It is a pleasure to have them in, they come in they are happy and they do what you ask, and they do a good job. I always ask for Maany I even recommend them to my other friends.
    - Edward S.
  • F
    3 Sisters Cleaning
    In the beginning they were fine and they cleaned great and thuroughly.  In the end they started stealing things from my house and used them to clean other people's houses.  They would attempt to bring them back and act like we wouldn't notice.  They would then use rags and mops that weren't clean and my house would smell bad.  I asked them to use my own things for sanitary issues and they refused.
    - Janine B.
  • A
    Maany and Jean did a super duper job! Folded towels and put everything in order for me! Put kitchen and bathroom, house smells great, vacuumed everything, cleaned pictures! My house is cleaner than when I moved in! They were nonstop cleaning and working! I'm as happy as a pig in mud! There is nothing I can complain about!
    - Edward S.
  • D
    Gabby's Cleaning Service
    Initial meeting discussed price and services.  Pointed out particular spot in kitchen that I wanted cleaned.
    First thing I did after service completed was check this particular spot.  it was not cleaned.  Walked through home.  Cleaning was done but there were a few odd and disappointing things which made it clear the people that cleaned were inexperienced or not competent:
    1) Chandelier crystals strings were hanging unattached from one hand, others attached in the wrong spot.   I would have expected cleaner to contact me advising she was having difficulty.2) Wooden blind in 2nd bedroom was hanging oddly - i reached up to adjust it and the valence fell off.  I then found two wooden valence pieces on the floor.3) My calphalon pan's finished looked mottled - I called Gabby and her sister spoke for her "What did she use to clean the pan?"   Her sister talked to Gabby in spanish and then told me in English "Easy Off".   Now the pan was not that dirty-- I had made easy over eggs in it with some olive oil.  It just needed a quick wipe with dawn and scotch brite.   Now it is ruined.  To their credit they offered to replace it.  I never heard of cleaning pots and pans with Oven Cleaner.4) The bathroom ceramic floor had a film on it - I asked what they used to clean that - the answer was fantastic.   I found that odd, but that could just be me.
    The other odd thing was that the house did not smell clean.  Usually after cleaning the place smells clean, and sparkles.
    Needless to say I do not recommend this service.  I dont think they know what they are doing.
    - Karen F.
  • D
    Janet's Cleaning Service
    Janet came to my home and did a walkthrough where she pointed out all the items my current every other week cleaner missed, cobwebs at top of door frames, etc...   Then we went through the same process at my elderly mother's house.  Throughout this process Janet took what appeared to be copious notes.   She was personable and shared with me personal details about her life.  I didn't mind that, and was optimistic given all her note-taking and her comments about how the cleaning should be done.

    Her price was high for the initial cleaning, $500 for both houses.  I normally pay $190.  I was expecting to pay 50% more for first cleaning but she was charging me more than double.  But, given what she said would be done - a "deep" cleaning I agreed and was excited about it.

    After work on cleaning day I went straight to my mother's to check it out.  I was a bit shocked at what I found.  Several things we had discussed were not done.  For example the inside of the refrigerator was not thoroughly cleaned, the couch cover was not laundered, and ironically the top of the shower curtain rod (which I would never have checked except that Janet herself pointed this out as evidence of prior poor cleaning) was still filthy.  The oven was not cleaned, and the cabinets by the stove were still sticky.  These were things that I was paying the steep price for.   I called Janet and she was still at my house cleaning!  So, I gave her the list of things that were not done and she was both apologetic and defensive.  She blamed her staff - but wasn't she there supervising?   

    Ok, so as I pulled up to my house there were two women who appeared to be cleaning the outside of my front door  - which was wide open.  Why leave the door open when cleaning it?  (When I looked at the door later it was still dirty so I think they were just keeping an eye out for me).  Now I have moths.  I thought "what is going on"?   After I made sure both my cats were still in the house I went into the garage.

    Part of the higher price was breaking down boxes for recycling.  I made it clear this didn't have to be done now, it could wait for a second visit but Janet insisted.  After I began explaining to her the requirements for cutting and tying for my town's recycling program she stopped me and said "I will put them in my car and take them with me".   Now, as I opened the garage door these boxes were stuffed into big plastic bags along with styrofoam and plastic so I was not going to be able to recycle them w/out emptying the bags and cutting up the boxes.  Janet did not recall our discussion about taking the boxes with her.  They also for some odd reason tore up my the nice Mac Book pro box w/ handle that I was still using.  This was in my living room, not in my garage so I don't know why they did that. Worse, they didn't seem to notice that the box was not garbage and that it contained software and hardware!  Luckily I was able to find and save that stuff.

    After they left I did a tour and as with my Mother's house things that Janet herself had pointed out as dirty were not cleaned!!  The cobwebs at the top of the door frame were still there for example.  The windows which Janet said would  be extra to clean were not cleaned.  i was really baffled and very disappointed. The Microwave door was covered with a film as if the wrong cleaning product were used and the refrigerator was not cleaned thoroughly.   

    As it happens my aunt was at my mother's house when Janet's team was cleaning.   I learned this when I began to tell my Aunt about my experience with Janet.  She said she had not wanted to say anything, but now that I had given her my opinion she felt she could tell me.  Anyway, she said "Karen, they did not look like they knew what they were doing!!  They cleaned the kitchen first?  Who does that? You clean the kitchen last.  And when we went into the kitchen we could not tell that it had just been cleaned!"  She was clearly not impressed.

    Given all the positive reviews the only thing I can think is that Janet herself is not an effective organized cleaner and that on this day she also had some new untrained workers.  I called Janet and said I wanted to re-negotiate the price given all that was not done as per our original agreement.  She offered to come back and do the work, which was nice but I did not trust that the work would be of good quality. Janet began yelling at me accusing me of wanting a "free" cleaning.  I offered again to pay her $200 (which is $30 more that what I currently pay for a normal cleaning) and she said she didn't want my money.  She was very insulted and said some very unpleasant things to me.  She said she would mail me back my keys and the check I had already given her for $500.

    The next day she called and left me an angry message saying she had contacted her lawyer and he advised her to cash the check I had given her.  She said "we deserve to be paid.. you can stop payment on it if you don't want to pay".  Which I did.  Needless to say I don't recommend her services.  And, I never did get my keys.
    - Karen F.
  • F
    Mumz Cleaning Service
    They are undependable and their cost is too high. I would not recommend them to anyone.
    - Edward S.
  • A
    Margarita���s Pride Cleaning LLC
    It was supposed to be a one time deep cleaning but ended up making it recurring cleaning
    - Mike R.
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Home Cleaning Services in South Amboy

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