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Auto Service reviews in Somerville

  • A
    Price was pretty much what I expected, work was done promptly. Manager gave me some options on work possibilities which allowed me to save some money while getting the necessary repairs done. Staff is friendly & professional.
    - William R.
  • A

    Auto Image has multiple locations. I used the Raritan, NJ location:

    The store manager Marc was great, he was not pushy on the sale, ordered the correct parts for my model, make and year of my car, and all the work came out perfect. This is a brand new car with only 26 miles on it, and I was confident enough in their service to have them work on it including the electrical system.

    I am a pretty knowledgeable car owner, this being my 6th new car, and 9th car I have owned overall, so I wouldn't just trust anyone with my cars or just believe what they have to say.

    Marc and the rest of the staff at Auto Image in Raritan were great all around, friendly, knowledgeable, and they did great work, no mess, scratches or any other damage to my car. Also the work was done fast! I checked out the engine compartment after I took the car back up to see the new wiring on the Xenon's and I like it, it's clean and looks professionally done.

    I'm really having fun with this pick up truck and with the upgrades Auto Image have done, I'm having even more fun. I'm used to all the extra features in my two Acura's, such as factory installed remote start, etc, so I just had to have it on my Nissan, being a self described car and driving enthusiast.

    The SL package has a decent sound system with navigation, they navigation is great, love the touch screen, but the speaker quality is not as good as the Acura's, so I might have Auto Image upgrade the speakers eventually.

    I will definitely use them again and highly recommend them.

    - Robert I.
  • B
    I wend STS on a Saturday for an oil change and to have them check my exhaust system.  I have a 2003 Camry and I had noticed some unusual noise coming form the bottom of my car.  The mechanic explained to me the problem with my exhaust system and my options to repair, cost, and time required.  The repair was expensive, but I was pleased with the time taken to explain the problem, and my options to repair.
    - Domingos S.
  • A
    The car looked very clean and almost brand new after the job. Six months later the paint is still very clean with one minor issue that there a small gap (about 1/2 inch) has appeared between the bumper and the repaired body panel. The paint is warrantied for four years so we'll have to see if it stays this way.
    - Vijay T.
  • A
    Literally the first day my daughter had her 10+ year old used car, the speedometer broke.  Newly licensed driver + non functioning speedo = ticket for disaster.  So, I took the car to STS.  They found one at the junkyard, installed it, then noticed that while the speedo worked, the temperature gauge in the replacement did not work.  They recommended finding another one.  After days and days of looking for another, the technician from STS went to a different junkyard on his day off to find one for me.  End result, it took about 10 days, but the speedometer was successfully replaced and the cost was much less than if I had taken the car to the dealer.
    - Denise K.
  • C
    I've been going to STS in Roselle Park for about 5 years and have always had a good experience. There was something about this visit that was just and quot;off.and quot; The usual people I had grown to trust were no where to be found. My experience with new brakes is that once they are put on, you KNOW you have new brakes. NOT SO with this job -- no discernible difference, and in fact, one month after my brakes started making a horrible grinding and squealing sound. Due to some family matters, I wasn't able to go back and have them checked, but I will go to another location and not back to the Roselle Park location again.
    - Denise K.
  • A
    I dropped my vehicle off the night before the work was to be done.  I was informed their supplier had the appropriate window in stock and that the work would be completed in one day.  (Bart's is a small place - they don't keep their own supply on hand). The work actually took 2 days because while the glass supplier knew it had the window in inventory, the window was not in its correct location at their supply location.  It took a day to locate it, Bart's received the window, installed it, and I had my car back.  It would have been great if it had taken just 1 day, but Bart's Glass called me to let me know about the problem.  They kindly didn't leave me hanging, wondering what was going on.  Two months have gone by and I haven't had any problems with the window.
    - Denise K.
  • A
    I have been going to Denson's for two decades. Honest, very competent, professional, and great customer service. Denson's has done extensive work on my cars over the years -- far more than just oil changes etc... I recommend them highly because they are straightforward as well as polite, technical as well as customer focused.
    - Kate N.
  • A
    I was very impressed with the work and forthrightness of Gary. He explained everything that was needed to be done with any issues I had with my truck. I would recommend his shop for anyone needing work on their car and Ill definitely use them again
    - Steven P.
  • F
    The mechanical work caused severe suspension problems. We have had these issues for two years now that have worsened. I am unsure who performed this mechanical work  but it was not done properly. We are thinking that perhaps they subbed the mechanical work out,since they are not licensed for the mechanical aspect of the vehicle. The paperwork from this company shows that they had STS tire shop do work on my vehicle, but when I contacted STS they said they never did anything other than replacing and balancing tires on my car.
    - Marion M.
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Auto Services in Somerville

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