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Pest Control reviews in Sewell

  • F
    The Tursi Group
    In 2018 I prepaid lawn fertilizing and pest control services from the Tursi Group.(I have previously used them for at least 15 years). This service consisted of 8 lawn applications and 4 insect barrier treatments. During the year, I expressed concern regarding the condition of certain area the front lawn. Bob Tursi assured me at the time that they would address my concern. He tried reseeding but there was no improvement. When I tried to address the issue, I was just ignored. After several requests for action being ignored, I decided to terminate the service. At this time, I was still owed 2 fertilization applications and 1 insect barrier treatment. When I called to terminate, Andrea Tursi became very indignant and began blaming me for the condition of the lawn. She then hung up on me. I followed up this telephone conversation with 2 Emails addressed to Andrea Tursi. The first Email was confirming the cancellation of services and request for refund. After getting no response for 2 weeks, I sent another Email to her again requesting the refund which I totaled to be $266.15. As of this date, I have not received any answer.
    - Louis D.
  • A
    Hornet Pest Control
    I contacted Bill on a Sunday, he responded the same day, and was here on Monday. Fantastic response, and to top it off, we could not be home on Monday, so Bill went ahead and did the work and asked that we put the payment in the mail. All sight unseen. Thank you so much for a fantastic experience. Oh, and by the way, there was no sign that a hornet's nest (that was wrapped around our trellis) was ever there.
    - Michael S.
  • A
    Green Pest Solutions
    Green Pest was wonderful! The technician who came out was very knowledgeable and spent a lot of time going over exactly which steps he was taking to ensure our pests were not going to be a problem. Even the sales person who I purchased the deal from was incredibly knowledgeable and helpful. After a week, all of the ants were gone (we would see about 10-15 per day before treatment). After two weeks, no more mouse poop or late night scattering noises in the attic. I could not be more pleased with Green Pest Solutions, they do an amazing job for a spectacular price!
    - lauren j.
  • A
    Green Pest Solutions
    Green Pest was wonderful! The technician who came out was very knowledgeable and spent a lot of time going over exactly which steps he was taking to ensure our pests were not going to be a problem. Even the sales person who I purchased the deal from was incredibly knowledgeable and helpful. After a week, all of the ants were gone (we would see about 10-15 per day before treatment). After two weeks, no more mouse poop or late night scattering noises in the attic. I could not be more pleased with Green Pest Solutions, they do an amazing job for a spectacular price!
    - lauren j.
  • A
    The Tursi Group
    Lawn always looks good. They provide all lawn care maintenance services for us except for grass cutting. They do not offer that service. Every 3 years we also use their core aeration and seeding services.
    - Charles M.
  • A
    Big Ant's Termite and Pest Control
    This is the second time Anthony has come out and he is the man!  He thoroughly explains everything that he is doing and is very knowledgable.  We back up against a wooded area and we can tell the difference his service makes.
    - Joshua H.
  • D
    Roughneck Pest Control
    The two guys that came to service the inside of my home were extremely nice and professional and did a great job.  The owner was supposed to treat the backyard and we were all home when he supposedly came to service it.  He claims he came over and climbed the fence to service our yard.  We never saw him and cant believe he didnt knock the door, or at least inform us he had done so.  When I brought up my concerns he began to yell at me over the phone.  We have no idea whether he actually came to perform the service, especially considering we were all home and didnt see him, and the dogs didnt bark either, and we still have pest issues at our home after the treatment.

    IN RESPONSE TO ROUGHNECK PEST CONTROL RESPONSE: 
    The previous owner and partner that came into my un-cluttered, neat, and clean home (cluttered home in Bill's words) was very professional, as was the man that helped inside my home. I received two treatments. You were then recalled for a third treatment inside my house because I still had flea problems. My dogs were treated with Frontline, but were still being bit. I do not have a vacuum with bags. I have a Rainbow, and yes I vacuumed every day, two times a day for two weeks! Were you here when I vacuumed? No! In the event you don't know what a Rainbow is... you vacuum everything into a basin of water that is then dumped outside. The problem I have with you, is that you screamed at me on the phone because I complained about you climbing a six-foot high privacy fence to supposedly treat the back yard. We were all home, why didn't you just knock on the door? Common sense. You never told me that you were out there and I have a small child that plays in the yard- that was the issue! No one heard or saw you. My dogs were in the back room and bark at the slightest sound. I tape recorded the phone conversation in which you repeatedly screamed at me in regards to whether or not you actually treated my back yard and that fact that you kept insisting I would not listen to what you were saying about the granulars and not the spray. I got that part, but you just kept hollering at me! The fourth treatment was the only outside treatment. Would you like me to include the link, so people can actually hear the way you talk to you customers? I thank you for your service to our country, but I will not ever use your pest control service again. I did not post a comment on Angie's List right away as I was so stunned at the way I was treated. I don't care about your warranty, as I found a true professional, but I do care about posting lies about your customer because of your lack of professionalism. You have a nice day!
    - Rita M.
  • A
    TermiGuard Services & Fenwick
    I think it went well. The technician was early for the appointment and was prepared. He did the install as agreed. He cleaned up after his work. As it is winter, the dehumidifier has not had to kick on as yet, so I can not assess the efficiency of the unit.
    - Michael L.
  • A
    Ross Environmental Solutions
    It went well, as it usually does. They originally came out because of a termite infestation approximately 15 years ago. So they come out every year to inspect. If any termites are detected, then they treat it at no further cost to me.
    We also had a problem with bats in my attic a couple of years ago . They came out in the spring for the termite inspection. I told them of the noises in my attic. They checked and found that I had bats in my attic. The told me that it was mating season, so they had to come back in the fall after the babies were born. I was impressed with the way they had concerns for the environment. They came out in the fall and took care of my bat problem.
    - RON M.
  • A
    Ehrlich Pest Control
    They are very nice.  The person who comes out to our house is very good.  He is very thorough and goes out of his way to make you happy.  We pay yearly which gets divided between the twelve months.  I have an attic and as soon as it gets cold the mice like to come in.  He has sealed all the openings so that they don’t get up there anymore.  He was really good in setting up traps.  He will come back as often as you need them in between.  When they come for their 4 seasonal checks they check for termites.  They will do what you want them to do since we don’t like too many chemicals in the house.  He is very co-operative and very pleasant.  He is careful not to walk through the rugs so he would go inside first and then do the outside.  The schedules are very nice.  Before he comes he would give me a phone call so that I can put my dog so that he does not get upset.  He gives me advance notice that he is coming.  We have been using them for the past few years.
    - NANCY T.
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Pest Exterminators in Sewell

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