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Moving reviews in Sayreville

  • A
    We needed a moving company. They were responsive reliable and accommodating. Day of the move there was trouble with the scheduled vehicle and they made alternative arrangements and ensured that the job would still be completed as agreed to. They were a pleasure to deal with and we were very pleased.
    - Carrie C.
  • A
    Very professional company and on time for estimate to pick up of furniture and to delivery of my stuff.  The move captain (Ryan) took care of everything and even called me to see if the patio furniture was going.  He had my back!  No damage to my furniture and job was completed under initial estimate.  Five Stars ***** all the way.  No additional charges for tape, packaging or blankets like others.  Hire them and just watch the move go smooth.
    Thanks for a great experience and see you on my next move.
    - Robert C.
  • A
    The initial estimate came in higher than other companies, but I hired them based on their Angie's List rating.  I made the right call.  Big Jose, Little Jose and Lamar/Kendrick arrived exactly on time and were professional, efficient and all around nice guys.  This was my tenth (!) move in nearly 30 years, but first time hiring movers instead of doing it myself. 
    "Sit back, relax, and let us do what we do. I'll move your stuff as if it were my own," Little Jose told me.  They worked hard and fast yet did not drop a thing or scratch a wall.  Furniture was shrink wrapped and boxes taped as needed.  Little Jose made sure all items were properly counted and documented and was very patient with my numerous last minute changes, making note of each.  When in doubt, they always asked questions to make sure they got everything (and only) what I wanted.
    They finished 90 minutes ahead of schedule, saving me over $100.00 off the estimate. We all shared a cold beverage afterward. 
    I am moving again in about a year when I buy a new home.  I will definitely hire them again and ask for this same crew.
    - Lisa R.
  • A
    They worked pretty quickly. They even took a door off the hinges to get a desk through, and put it back after.  The whole process was pretty painless, and they worked within the allotted time.
    - Janet S.
  • C
    My furniture and household goods remained in a area for about six weeks until I settled in Missouri. The storage fee was very reasonable. No complaints on this. Where the company fell short was in their responsiveness to my request for delivery. I contacted the company on or about December 18th to schedule a delivery date. I spoke with Peter, who quickly handed me off to a coworker, possibly a dispatcher. This person was rude and arrogant. He snapped "When do you want the delivery, tomorrow, the next day?" I could accept delivery whenever that was. I wanted to be sure I was on-site for the delivery and not travelling. His response, " I'll call ya." After waiting several days, I contacted Prudential again and spoke to the same person. He reminded me that I called before and would be contacted 24 hours before delivery. He hung up. No estimated date given. Message received--don't call again! He callled me late in the afternoon of January 6th, the furniture was on the truck and would arrive the next afternoon. I told him there was a snow storm expected and it was -10 degrees. The driveway was shoveled and kept clean for the delivery. That evening the driver notified me of a delay in travel due to the storm. I should expect him early morning. At 11:45, the mover arrived on foot and told me he could not make delivery because the large van would not make it over the narrow snow-covered street. He left to discuss other options with the driver. Approximately 2 1/2 hours later he returned to borrow a shovel to clear the street. The semi-trailer pulled up at 15:00, the driver and assistant worked until 21:00 in temperatures reaching 10 to 20 below zero. They placed furniture and boxes in designated rooms and worked very hard under adverse conditions. They did not reinstall the TV (not part of their contract with Prudential). (It should be noted that there were other people's furniture on the truck as well as mine. That furniture was scheduled for delivery after mine). I really feel bad submitting a negative report because there were several positives. Prudential was my mover of choice. I read Angie's glowing reviews and did get three estimates. One company came on site and grossly underestimated the contents and the other was giving me a good rate because I was a nice lady. Peter at Prudential was very good in explaining the process, how to cut costs, and what to expect on moving day. On moving day, my expectations were met and exceeded. Due to Prudential's representative's lack of consideration and uncooperative attitude, I was essentially unable to make holiday plans for fear I might be out of town whenever Prudential's call came. Given the attitude I encountered, I chose not to report the following: There was some damage to an antique table and the refrigerator water line was frozen. The water filter had to be replaced also. Some items did not make it here. The moving process can be stressful. If each player did their part, it would be a more positive life event. I sincerely hope Prudential dispatchers/schedulers see this review as an opportunity to be a little more sensitive when playing their part in the process.
    - Eileen C.
  • A
    Really well, we had arranged for them to pack our china closet plus move us. The guys were great taking care with some very difficult pieces that were being moved.
    - Donald P.
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Moving Companies in Sayreville

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