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House Cleaning reviews in Rutherford

  • A
    Bella���s Housecleaning is the absolute Best! I have been using them for over a year and couldn���t ask for better service! They are always professional, diligent and trustworthy ! I am so glad I found them on Angie���s list and love the amazing job they do every time they come to my house. Thank you, girls !
    - Sandra D.
  • A
    Spotless Cleaning Service is a wonderful cleaning company. They are friendly, efficient, and above all very thorough. We have had other cleaning people in the past and these ladies are by far more meticulous and trustworthy. It is a pleasure to come home to a sparkling clean house! I highly recommend them.
    - Jennifer D.
  • C
    This review is based on two visits. This company sends a team of 3-5 people so you get a lot of person-hours in a short time -- a very efficient, convenient approach in theory. The first time they came, they spent an hour repeating a deep clean of our basement which a different company had cleaned just a week or two previously, as well as doing the kitchen floor and oven (not the whole kitchen). The kitchen work was very well done. I was excited about the basement at first because it smelled so much better and looked neater. Later I realized that the smell was achieved by using over half a can of my own air freshener, not by real deep cleaning. The second time I hired them to deep clean the rest of the house (3 floors, minus the kitchen). I wanted this done in two hours (eight person-hours) and the owner said he thought it should be doable. However, as soon as the crew arrived, they announced that they could not deep clean the whole house in this time. Although this was a little surprising based on my convo with the owner, I obliged them by telling them not to clean the 3rd floor. They still weren't happy but said they would do their best. I would have been satisfied if they had done a thorough job on two floors. I would even have been OK If they had done 1.5 floors well. Deep cleaning is hard work, I know that. Unfortunately, that is not how it turned out. I was working outdoors the whole time they were here so I can't say what they actually did, I can only say they did not move furniture or clean woodwork, and they did not even get to the master bedroom. After they left I found furballs in corners and behind furniture, numerous uncleaned spots on the floor and dirty woodwork throughout the house. As far as I'm concerned, cleaning woodwork and behind/under furniture is the essence of deep cleaning. I ended up recleaning the entire house myself from top to bottom after spending $500 ($420 plus tips) on this company's cleaning alone (plus $240 on a different company hired previously just for the basement). The cleaners were all very nice. I simply don't think they live up to their description as deep cleaning specialists. They are like many cleaning services in that they focus more on process (the actions they take) than outcome (actually getting things clean).
    - Judith W.
  • D
    I wanted to have my father's apartment thoroughly cleaned while he was in the hospital. I arranged to meet Magic Cleaning at 2pm on August 30th. They seem to do business by text, which is fine with me. That morning I texted them to confirm the appointment, which they did. I then drove two hours from my home to Rutherford, NJ. I got there at 1:30 so they wouldn't have to wait if they arrived early. At 1:42, they texted me that they couldn't be there at 2, and offered to come at 3:30, or reschedule. I had already done the drive so I said I could be there at 3:30. At 3:38 I asked where they were and was told, "they are on the way". At 4:00 I was told "10 minutes". I said that I would cancel in 15 minutes. At 4:20 I texted that I was cancelling, and the guy called me to say that they were parking the car so I shouldn't cancel. They finally arrived after 4:30. The job they did was OK, I guess. They worked for a couple of hours but didn't have time to do the whole apartment. There really was a lot of work because the place hadn't been cleaned in a while.
    - CHARLES B.
  • A
    Carolina does an amazing job with our house, and we're always amazed with the sparkling difference we find in every room she touches. Her team is definitely efficient, but we also love how professional & flexible she is, with an obvious care for keeping clients satisfied. For example, when requested she is happy to work on different rooms/appliances that most cleaners won't routinely do. Also our work schedule changes week-to-week, but Carolina is so understanding & graciously adapts her own schedule to keep a consistent biweekly appointment for us. Her understanding of customer service is something you won't find with other cleaning companies. In general, Carolina is just awesome all-around, and we are so happy we found her!
    - Michael C.
  • A
    I wish there was an A+ rating because Lisa deserves it! Lisa is meticulous and does an outstanding job. From the consultation and throughout the job she had great communication and is an absolute pleasure to interact with. She uses quality products and takes such care - your home couldn't be in better hands. I had lost a diamond earring in a shag rug that I had searched for 2 months with no avail and Lisa found it! 3 days later I am still in awe of how clean my house is and I'm still discovering all the small details that most would overlook, but not Lisa. I can't wait for her to come back every other week!
    - Kevin T.
  • B
    We sought out a new service provider because one of the workers stole money out my Mother’s purse. I lost my trust for them after that. It was a little shocking because they have been coming here for the past 2 years. When I tried to confront the woman she ran out of the house. I contacted management and they told me to file a police report. I decided that was too much hassle over $20 and they weren’t doing that good of a job anyway so I decided to find a new service provider. My new housekeeper charges more, but they do a better job.
    - Minyuan H.
  • A
    We found them on Angie's List because we were looking to find a new regular housekeeper. They were excellent so we decided to hire them regularly. They will becoming out every two weeks. My house was $190 for the initial cleaning, but they will be charging us a little bit less now that we’re regular customers.
    - Minyuan H.
  • A
    My entire home was cleaned before I moved in.  Everything looked great.  The deep cleaning was definitely worth it!  The house I bought was rather large, they had a team of 3 clean all aspects of the inside of the home.  
    - Jonathan L.
  • A
    They were very nice and did a great job. They spent an hour and a half just in my room making sure it was perfect. Each time I asked a question if they could do something, they had done it already. I plan on using them again.
    - Steven H.
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Home Cleaning Services in Rutherford

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