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Find Top-Rated Randolph Pool And Spa Cleaners

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Pool And Spa Cleaning reviews in Randolph

  • A
    Joe is a master pool technician. He returned my initial call promptly and spent a lot of time with me on the phone learning about my pool and what the problems were. Although he was scheduled a week out, he offered to come out the next day to get the pool back in shape for the holiday weekend. I didn't even insist on that, but he was thoughtful enough to offer. The next day I received a call from him that he was at my house and had fixed the problem with my heater. I asked him to see if he could see why air was in the intake lines, so he tells me he'll check and call me back. Twenty-five minutes later I get another call that he found the issue and fixed it also. Joe was very pleasant to talk to and an expert in his business. Great experience!
    - Vincent R.
  • A
    Excellent and professional service all the time. Extremely knowledgeable about servicing our older In-ground pool. Absolutely perfect weekly maintenance! Frank kept our pool swim-ready all summer and all we had to do was enjoy using it. A most dependable pool company for every service you may need.
    - Carolyn D.
  • A
    I contacted them in the middle of the pool season because my liner was faded. I believe the representative that came to my house was Justin. I was sceptical because he was young. However, after talking to him he suggested I enjoy the little season I had left and contact them at the end of the summer. I had did so because he seemed like he wanted to help me more so than sell me a liner. I requested him back, and he came with some liner samples and explained the process to me. About a week after (earlier then had had told me) he had notified me that my liner had came in. In the middle of the job I was worried because the pool looked like a mess and had I had a lot of rust on my walls. After they did some patch work on the bottom, applied wall foam, and installed my liner. I was very happy. It was a perfect fit, their crew was very clean and helpful.
    - Carmela R.
  • A
    The work began in April. Our pool is a Gunite pool so there was first some demolition and then the whole pool was resurfaced, retiled and some coping work was done. Alex's crew was very professional. They have all been with him for many years and the craftsmanship was exceptional. Our pool was ready as promised before the summer season began. The finished product is gorgeous! We enjoyed it this summer and look forward to many more summers in it! We also use Alex for weekly service, as well as open and close services and our pool is always in tip top shape! I recommend Alex and Pugliese Pool Service without hesitation!
    - Robin B.
  • A
    Got estimates from quite a few places.mid state was somewhere in the middle.
    everybody there was great to work with. Great bonus getting an install from these guys - they save your water.They set up a few portable pools, and pumped my pool into these things.
    the job took 2/3 of a day, and when they finished they had pumped all that saved water back into my pool.I just needed to top it off withabout 3 inches from my hose.
    - leonard h.
  • A
    Went very smoothly. Had been to store to choose liner pattern and color. Liner came in quickly so work started a week later. Crew were very professional and prompt. Dug out old skimmer and tested line. Fortunately line was not the cause of the leak, so only a new skimmer unit needed. Pool emptying, repair of base layer and putting in new skimmer and concrete patch only took a couple of days. New liner put in with no problem. Clear instructions on what I needed to do in putting in new water level. Crew had cleaned up and Wayne had come out to inspect at the end of liner fitting.
    I had never has pool liner replaced before so was quite nervous about it, but it all went well and the end result looks great. Would recommend.
    - Tony J.
  • A
    Called Ten Plus Thursday afternoon and left a message.
    My call was returned on Friday, and they said they would come out on Monday. The woman on the phone clearly explained the pricing for the first visit, extra time and return visits if needed. She then let me know that she would be calling on Monday to let me know what time they would arrive.
    Monday at around 8:50 I received the call saying they would be arriving between 3:00 and 6:00
    They arrived a 4:00 and went right to work.
    The two gentlemen on this call were extremely personable and the technician was clearly knowledgeable. The problem was diagnosed in minutes. The tech. was clearly unhappy that he did not have a replacement part in his truck. They could have very easily scheduled a return visit with the required part (which would have meant more money in their pocket). Instead, the tech. showed me the part, how to remove and replace it, and suggested possible places to get the part.
    As if this was not enough, as he was packing to go he recalled that they had a heater with them that they had just removed from an earlier call. He and his partner were able to pull the part from that old heater and use it in my heater to get it going. NO EXTRA CHARGE. He strongly recommended that I still purchase and install a new part because he could not guarantee that the replacement he used would last any length of time. But I now had a working heater in time for my big July 4th party, and I had a service technician that I will call for any job he can do.
    - Richard P.
  • A
    Easy to communicate with, professional. I even booked them to re-open my pool when the weather allows. Would recommend.
    - Brett S.
  • A
    - Madelyn N.
  • D
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Pool And Spa Cleaners in Randolph

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