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Interior Design reviews in Randolph

  • A
    Al was a pleasure to deal with. He is very responsive and does what he says, when he says he’ll do it. The work was completed on time and his team does quality work. His prices are very, very fair. I would definitely use his services in the future.
    - Gary G.
  • A
    We are thrilled with our choice to use JMC for our Kitchen/living room/dining room renovation. It was a big project that changed 90% of the first floor of our home. WE LOVE IT! We were incredibly nervous to follow through with this project, especially as friends and family each had a "kitchen nightmare" story to tell. The only friend who did not have such a story was the friend who recommended JMC to me! John has truly found the gems in the industry and combined them all into one company. From the moment we met the JMC team, we knew we were making the right choice. Tammy helped us design our kitchen in a way that made the process stress free - and the design of our kitchen makes so much sense! John spent days with us fine tuning the details of the design - and getting immediate changes from the architect when we had a new idea. Jack, the job site supervisor, was clear in communicating what was next for the job and coordinating everything. And Mario, the head carpenter for our project... is an artist. Everything turned out better than we imagined. Our town inspector was even impressed by the high quality work on the electrical work! The office staff is so organized and keeps everyone going behind the scenes. Our project turned out to be better than any pinterest picture! We LOVE the way everything turned out, and it is done with QUALITY materials, and the work is done RIGHT THE FIRST TIME. We met many times to go over the designs, process, and other details before the project began. We were given a clear start date, the team started on time, AND FINISHED ON TIME! 7 WEEKS! They came every single day and worked all day! Amazing! Every person who was working in our home was a true professional, expert, and artist. We felt that everyone working on this job cared deeply to do it perfectly, and they were respectful of our home and family. The process was easy for such a big job. (well, easy on us... the team was working very hard!) . We have 2 young children, ages 5 and 2. With 2 walls being knocked down and as I said, 90% of our first floor living space out of commission - plus the basement (we also had a beam installed to move 2 columns) we were nervous. It was easy to live here and feel safe. They cleaned up everyday, sealed off the work space, and most important, were predictable! I couldn't believe how stress free the entire project was, especially after hearing horror stories from friends, coworkers and family. They are the DISNEYWORLD of home improvement. By that mean high quality service, getting it done right the first time, and wanting their customers to be 100% satisfied. They cared as much about the process as they did about the outcome. (we are huge disney fans so that is one of the highest compliments we can give). Thank you JMC for your high quality work, and caring for our home as much as we do!
    - Jeffrey M.
  • A
    Great service, Very fair and honest. Jose gave me two quotes based on the level of detail of the painting and our budget. They were very professional and did the job on time. Quality work and No Complaints!
    - Jacob Y.
  • A
    Jose is an outstanding craftsman who is meticulous, knowledgeable, hardworking and extremely neat. Although he has been running his own business, Precise, Preparation & Painting, for only a little over a year, he brings over 20 years of experience to the painting business. We asked him for a bid because we saw he had received terrific ratings on Angie’s List - an A from 43 people and 1 misplaced D. The written reviews usually went into detail of how pleased people were with his work. His price was very competitive. We selected him to remove wallpaper from several rooms including our downstairs and upstairs hall and then to paint those rooms. In addition when I saw the outstanding job he was doing, I added to the job by asking him to power wash our house and deck. Jose recently passed his citizenship test. We highly recommend Jose.
    - Marilyn M.
  • A
    Entire experience was an excellent one from Mr. Webber's first visit to evaluate the job until the painters had finished their work. Crew was pleasant, professional, and did an excellent paint job. Will definitely be using them again.
    - Devorah C.
  • A
    JMC Kitchen Remodel From project conception to completion, our experience with JMC Home Improvement Specialists of Parsippany was excellent. Every interaction with owner, office staff, site supervisor, and work crews was professional, friendly, and accommodating. Our kitchen footprint did not change, but the definitive 80s almond laminate with wood trim stock cabinets clearly needed replacement, and we got the look and quality we wanted working with this company. JMC owner John MacDougall visited our home and talked about needs, dreams, and options. A visit to the office and showroom gave us the opportunity to meet with Tammy, design expert, who expertly guided us through choices for style, materials, and colors, and soon we were scheduling the four week job to totally demolish our existing kitchen and watch the transformation to the new one. At each stage of the work, demolition, cabinet installation, tile work, plumbing and electrical, we greatly appreciated having one site manager to oversee each crew. Each morning we received a phone call to alert us to the arrival and start time of the day, and without fail, they were there. Our home was treated with care and prepared as well as possible for dust and debris, and at the end of each workday, the entire area was swept and clean when they left. As the job came to its conclusion, there was always a quick response and fix to any of our concerns or problems. At the end of it all, our project came in on time and on budget. We could not be any more pleased with our experience and would highly recommend JMC for any remodeling and construction. Bravo!
    - Darrell C.
  • D
    First off, I want to start by saying the house looks so nice after Al's crew painted it. They did a nice job with the interior painting. Al's crew was very friendly and they are very hard-working. However, we were disappointed by how unprofessional Al is. He was disrespectful and refused to own up to concerns of damages discovered upon completion. He turned the blame on us and said many disrespectful and insulting comments about us and our house. He accused us of trying to cheat him out of money and the fact that he didn't take care of things in our house because they were "old." Is that how a "professional" should treat his customers? We were not looking for a payday as he claimed and were merely looking for him to apologize and admit and address the wrongdoings… in fact, we paid him in full despite the damages. We installed a brand new Nest thermostat the day he started and it was scratched up when they finished. We didn't live in the house and were rarely at home. There were also scratches in our master bedroom floor which we didn’t find until the painting was completed. This was also not noted during our house inspection completed just a couple of weeks before he started. His defense was he thought we were replacing our floor (which we never confirmed), and he would’ve taken before and after pictures had he known we were keeping it. This defense is flawed as he did not take a single picture of any other part of our house. His “solution” was for us to file an insurance claim and insurance would replace our entire floor. Again, he was missing our point as we were merely looking for him to apologize and try to fill the scratch. He later told us to take money off of the project costs, again missing the point we were trying to make. He also refused to come the last day to collect his check because he was too stubborn to admit any wrongdoing. It's a shame because the work was done nicely and we would have recommended him to many of our friends who just purchased a house if he was more professional. Don't be fooled by his friendly demeanor when he tries to close the deal. You will see another side if something wrong on his part arises. In reviewing other negative reviews, I know Al will read this and respond in a defensive manner digging himself deeper into a hole. If he’s smart, he will stay quiet. If he’s truly the nice guy we thought we hired when we first met him, he should act like a professional and at the very least provide a sincere apology. I wish we read all his reviews before we hired him as I am appalled by his insensitive (and even racist) remarks to other negative reviews. Regardless of whether the customer is right or wrong, there is a right way to deal with a challenging customer - stubbornness, denial and disrespect is not the answer. Honest mistakes happen, but do yourself a favor and look for a business that is apologetic and takes accountability when issues arise. He claims on his business card that customer service is his number one priority... I think not.
    - Mira S.
  • A
    Sina and his team did a fantastic job finishing our basement. This company truly cares about doing a good job for its customers. They arrived when they said they were going to arrive and did what they said they were going to do each day. They worked with all other contractors we needed -- plumbing, electrical, etc. -- and took charge of everything. Our project finished on time, and our basement is wonderful. Highly recommended
    - Lisa B.
  • A
    Work was done very professionally, on time, and within budget. It was a pleasure to work with Chris Fontana, who was very responsive to all requests/changes. This was a big project, with several teams participating, with a good coordination. All workers were highly professional and polite. I will definitely hire Magnolia again for a large project.
    - Michael L.
  • A
    Based on the past work they have done at our home, we hired Michael again. Just like the previous project. Michael and his crew were professional, courteous and phenomenal. They completed all the projects ahead of schedule. Michael has always gone above and beyond to make sure we were completely satisfied with the work. I would highly recommend him.
    - Srikanth S.
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Home Interior Contractors in Randolph

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