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Appliance Repair reviews in Paterson

  • A
    Danny and his helper Bill showed a wee bit late, but they jumped right in and got to work. The first item was our side by side refrigerator which had an ice dam at the bottom. Danny quickly diagnosed it as a clogged drain and skillfully corrected the problem. Next was what I really called him for which was the washing machine. It is a front loader and the door boot somehow got a tear in it and was now leaking water all over the floor. When I looked into how to repair this you apparently need to disassemble the entire machine. After watching the video and quickly surmising this was probably going to take me a few hours (and probably a few tries at getting the machine back together with all the parts...), I decided to call Danny. While he was in the midst of completing the repair he cleaned out the filter which was a SUPER nasty smelling job and informed me this has to be done from time to time (washing machine care and maintenance seemed to have slipped in my upbringing). In addition he informed me now my clothes would be cleaner and they should dry quicker too...which is happening! Danny and Bill finally after picking the washing machine to bones got the new boot installed and reassembled the machine. Danny tested it and verified it was working properly. Then I asked him to look at my last item a small garage refrigerator I had which just up and one day stopped working. Again Danny quickly identified the issue as a touchy defroster sensor and corrected the problem. Hat trick! Definitely worth the money. We had bought a dishwasher from Sears when our old one exploded. After a few months the handle fell off the front. Four phone calls and two freaking service visits from Sears to get this thing fixed. Needless to say after my last phone call to Sears I have been banned for life from their stores. But I now know never by the extended warranty. It's just not worth it. Just call Danny and he'll get it done for you. Three cheers Danny and Bill! Thanks so much for your hard work! You saved me time, aggravation, and money!
    - Matt J.
  • A
    The removal process of the existing unit was very clean, thorough and professional. Material supplied was of excellent quality as was the installation and completion of job. They were very courteous and knowledgeable about the task at hand. They also came in with the fairest price out of every company that I received estimates from, for the same material used to complete the job. They also back up there work with a great warranty and service program this company gets a A+ from me and if for any reason I ever needed any future plumbing or HVAC work they will be the company I will turn to without I second thought .
    - Andrew A.
  • A
    Overall experience was great…very professional and courteous. Called for an appointment and was able to schedule for the next day to repair combination microwave/convection oven and hood. Technician, Jeff, arrived promptly and diagnosed the problem as the blower fan motor and/or the circuit board. Fan motor had to be ordered which took about a week. Received a call when the part arrived and scheduled an appointment for later that same day to install. Todd, the owner, and Jeff arrived and installed the fan motor with no problem. Job did not require both parts. I appreciated their honesty when they installed only the one that was necessary and not both. I would definitely recommend this Company and would not hesitate to use them in the future.
    - Ronald R.
  • A
    He was great! He is the kind of service provider that was more concerned with the situation than money. We needed a part which he had to order. Found one locally and made a second trip back to our house to install it. It did not solve our problem so he removed it and did not charge us. He made a recommendation to call Samsung and what to expect. After all his effort, he did not charge us because he had not solved the problem. He was friendly and helpful and made the kind of effort we really appreciated.
    - Erin R.
  • A
    Well. Called to report a problem after waking up to find my refrigerator had stop cooling. I received a window for the technicians arrival, then a call back alerting me to the technicians eventual arrival which was right within the time promised. The technician proceeded to assess the problem and let me know exactly what the issues were and what they would cost. He went out for parts, returned and finished the job and had my unit up and running before I had to depart for work. Very professional, efficient service.
    - Ted P.
  • A
    Moses arrived at the scheduled time and quickly realized that it was a costly repair that should not be completed on the machine. I appreciated his honest opinion and thought the $60 for the service call was fair. I will call him in the future when I need an appliance repair.
    - Susan P.
  • A
    Brought the deal on Sunday afternoon, within 1 hr to 2 hrs i got a call from Lisa to set up a date and time for her husband Moe to come out. Lisa also remembered me from work Moe did last year. Moe and Chase came out on Tuesday and worked on the a.c unit and got it running. Moe was all willing to answer any and all questions i had about the leaking water heater and quoted me a price to install a new heater and also questions about shower replacement. They also waited around for a little bit to make sure there was cool air coming through the vents
    - Lashanna R.
  • A
    This is my second time using Ridgewood Appliance (Warren) for an appliance repair.
    Last year (11/30/2013) dryer repair (replaced thermal fuse).
    This year (7/1/2014) washer repair (replaced the coupler).
    My experience on both occasions we exceptional.
    Warren returned my call promptly, schedule appointment for next day, showed up on time, is extremely knowledgeable and had the needed parts on hand.
    - Michelle E.
  • A
    The job went very well.  Replacing the window was 90% of the work.  When the old window was removed, unexpected water damage was discovered to the wood above and below the window.  The old window had been installed incorrectly, resulting in water leaking into the area around the window.  Jim removed the damaged wood, went to Home Depot to get the necessary replacement wood and installed it.  Then he installed the new window correctly (so that it wouldn't leak).  
    The work to fix the dishwasher installation and other window were small by comparison and they were done fine. 
    Everything near the inside work was draped at the start of the work and everything inside and out was cleaned up at the end.  
    I will definately use him again
    - James B.
  • A
    We called about an ice cube maker that was leaking and quit.....we had company at the time for a couple of weeks.
    They bent over backwards to come the same day, left and got the part and fixed it promtly.
    They were neat and clean and helpful.
    This is the second time we have used them adn are very happy with their service and would use them again.
    - Barbara O.
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Appliance Services in Paterson

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