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Auto Repair reviews in Paramus

  • F
    Chrysler Dodge Jeep of Paramus
    Failed to comply with promised terms putting customers credit history in jeopardy! Horrible customer treatment, and all they care about is to sell you the car... any promises or obligations they specify in your signed agreement is just an empty promise !!! Finance manager Akmal is irresponsible for his words and promises, Dealership Manager Reggie - not willing to take responsibility for all the emistakes dealership made, and general manager Rocco - were absolutely arrogant and not willing to address all the mistakes putting customers financial reputation on the line!!! Don���t waste your time and do yourself a favor - find a different dealeship with more savory practices!!!!
    - Serafima G.
  • A
    Mercedes-Benz of Paramus
    ABSOLUTELY SUPERB! The customer service and support I received from Mercedes-Benz of Paramus was Absolutely Superb! The salesman, Taddeo Giordano, is a top-notch professional and gentleman. From the moment I met him at the dealership he treated me with the utmost respect. He knows a lot about cars, and the Mercedes vehicles. Everyone I encountered at this dealership was courteous and professional. This was my very first MB vehicle and my next one could very well be an MB as well. I could speak at great length about how wonderful my buying experience was at MB of Paramus, but instead I shall sum it up with a single sentence. I purchased one of the LEAST expensive cars at the dealership, but everyone treated me as though I was buying one of the MOST expensive! Dan Raspanti and Dennis Adams were very helpful, professional, and pleasant to interact with in helping us come to an agreement. David Delmonico and Dan Murphy helped make my first experience at the service department painless and stress-free. I sincerely apologize to the lovely lady who greeted me when I entered and exited the premises as I do not remember her name. She was dressed to the nines, warm and genuine - all of which made me feel welcome and comfortable at the dealership. I chatted with her a few times while she processed my payment or while waiting for paperwork. She said she has worked there for about 18 years, if my memory serves me. Next time I'm ready to buy a car, new or used, I will return to this dealership first, and of course I'll look for paisan Taddeo Giordano.
    - S B.
  • A
    PRESTIGE MERCEDES-BENZ
    ABSOLUTELY SUPERB! The customer service and support I received from Mercedes-Benz of Paramus was Absolutely Superb! The salesman, Taddeo Giordano, is a top-notch professional and gentleman. From the moment I met him at the dealership he treated me with the utmost respect. He knows a lot about cars, and the Mercedes vehicles. Everyone I encountered at this dealership was courteous and professional. This was my very first MB vehicle and my next one could very well be an MB as well. I could speak at great length about how wonderful my buying experience was at MB of Paramus, but instead I shall sum it up with a single sentence. I purchased one of the LEAST expensive cars at the dealership, but everyone treated me as though I was buying one of the MOST expensive! Dan Raspanti and Dennis Adams were very helpful, professional, and pleasant to interact with in helping us come to an agreement. David Delmonico and Dan Murphy helped make my first experience at the service department painless and stress-free. I sincerely apologize to the lovely lady who greeted me when I entered and exited the premises as I do not remember her name. She was dressed to the nines, warm and genuine - all of which made me feel welcome and comfortable at the dealership. I chatted with her a few times while she processed my payment or while waiting for paperwork. She said she has worked there for about 18 years, if my memory serves me. Next time I'm ready to buy a car, new or used, I will return to this dealership first, and of course I'll look for paisan Taddeo Giordano.
    - S B.
  • D
    DCH PARAMUS HONDA
    The other brake shop took me right away. They said all I needed was rear break pads and charged me $120.00. When I called DCH Paramus Honda to tell them about what happened, the service manager never called me back. I have been driving the car 12 days since I had them serviced and the breaks work perfectly.  
    - Donald B.
  • A
    Midland Avenue Automotive
    I've been going to Midland Ave Auto for years. This is just one of the many services I've had working with Kevin. In the morning, I brought the car in to his lot since it was having rough idling issues. He recommended a tune up and specified the exact things that would be replaced and cleaned. In the afternoon, I get a call saying that the cars good to go. Picked up the car and the issue was gone and has been gone 2 years now. Kevin is the last honest mechanic out there, trust me.
    - Rafi Z.
  • F
    Chrysler Dodge Jeep of Paramus
    it didn't go great. i had an appointment at 10:15. at 11:15 I asked about how it was going. they told me they just put it on the lift to do the oil change. at 12:15 i came by and asked again. the manager told me they just put it on the lift and took me in the shop to show me that it was being worked on. we went into the shop and it wasnt there. ha? 2 hours at this point. he apologized and told me it wasn't his fault. seriously dude? you can't blame it on the guys who are under you. you're the boss. anyway, i digress. so at 1:15 i ask again. they're waiting for the oil filter. it'll be ready in 15 min. i got my keys at 2:30. 4 freaking hours for an oil change!!!! i was never rude to them at any point. i'm in the service business and i think i understand, but i can't understand what happened.
    they gave me a 25% off discount, but unfortunately they could not give me back 4 hours of my time. i was not very happy
    - sasha n.
  • A
    Motor Works West Inc
    The quality of equipment that they have is second to none.  The service here is top notch - first class.  The prices are very reasonable.  The owner, Dave, is just a nice guy.  The workers there work hard and take pride in their job.  They take pride in your ownership of the vehicle and the make.  When they say they will get something done on the time, 99% of the time they are exactly right.  If not, they will call you.  You cannot go wrong when bringing your car.  I highly recommend them.
    - Glenn C.
  • A
    PRESTIGE MERCEDES-BENZ
    when my car was covered my the mercedes, i always went here for services and check up..they do a great job, often had loaners on standby, and gave the car a great wash every time, no matter what i went in for...i haven't gone since my contract ended, because it is on the pricey side..
    - sameera i.
  • A
    ROUTE 23 AUTO CARE MALL
    They did a good job and there were no problems. They even gave me a loaner car. I was pleased with the service and thought they were reliable as well. I would recommend them to anyone. Their prices are reasonable and you don t have to wait long either.
    - MARK H.
  • A
    BOB'S FRIENDLY Auto Repairs inc.
    I go all the way from Paramus to Middleton Park to get the job done! He is always persevering, even if it's a harder to find problem. When I was in an accident he was able to get my tail light right away. He is very, very good!
    - JOSEPHINE C.
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Auto Repair Shops in Paramus

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