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Hvac Repair reviews in Palisades Park

  • A
    I had an emergency situation with my AC, and called them at 7:30 am in the first day of the long weekend. They sent a great technician Sam to my place in the afternoon and solved the problem right away. Sam was very detailed, patient and professional. He explained the issue and taught us how to prevent it in the future. On top of that, He noticed a problem of the boiler and brought to our attention, so we can look into it before winter. It was a great experience working with the company and Sam, for sure I will use their service again!
    - HSIAO-WEI C.
  • A
    Called them in the morning and they were there in few hours during an extremely hot day. They explained the cost up front before coming and applied the service fee to the repair. I'm sure they were very busy but was able to find the time to come over immediately on such a busy day. Would definitely call them again in case of AC issue!
    - KI L.
  • F
    I got installed different system that was quoted for. When I found out, owner agreed to lower the price. It took whole day to install it even though old system was removed prior day. At the end of installation, the new system was now working in heat mode because they did not know how to program my existing Honeywell thermostat. I had to figure it out. They did not modify old air return plenum and just fitted wider air handler on top of it. Cut hole in it and pushed in 12x20 filter that is sticking out and is not sealed. When I asked about it, owner said it has to "breath" and it was not supposed to be sealed. Did not properly test for air leak and when the job was "done" I found out few days later that they did not connect air return from bedroom and left it with old material laying around. We asked multiple times about permit, but did not see one. They use HVAC tape everywhere. Even on the bottom of air handler to seal it. This company is impossible to get on the phone once you paid them. Only text message "works" but they don't get back to you anyway. They promise 5 years work warranty, but that's just false advertisement. I ma forced to hire true HVAC contractor to fix this mess. Avoid at all costs! System leaked after first hot day and A/C use.
    - Jaro K.
  • A
    Tony and his team were excellent to deal with! They provided a more than fair and reasonable price and handled everything quickly and efficiently. Not only did they come out and provide a free estimate quickly, but handled the entire permitting process - it was quick and painless. Perhaps most importantly, their work was top notch. I would highly recommend them, and will be back for future work.
    - Joshua L.
  • A
    Amro and his colleague called me when they were 15 minutes away and arrived on time. Took a look at the system and found out the cause why it was malfunctioning. I heard many stories about people taking advantage and asking to change or make unnecessary fixes. Amro was to the point, explained what was the cause and fixed it. I liked his honesty and would definitely recommend him. Thanks.
    - Jung L.
  • F
    Just spoke to someone on that line who stated that Launch 3 HVAC no longer exists. The owner apparently closed up shop last week and the tech joined a new company. Awaiting mail from them to schedule a checkup. Service was already paid for through Angies List
    - Paul K.
  • A
    For nearly a month we were dealing with a loud humming sound coming from my boiler. Before Moe and Hudson County, 3 other professional plumbers came to diagnose the problem. One gave me a non-empathetic "That's normal." Another bled the system but the humming was still there. The third blamed the water circulator and told me the repair would cost $700. I didn't have the money so I tried to live with the humming. It got so bad that I had to get sound proofing insulation installed. Eventually, I got a Low Water Cutoff error and my boiler completely shut down. I decided to give Hudson County a try and I'm very thankful.
    Moe and his associate, who I apologize to for not remembering his name, came to address the error by bleeding the system. They were not the types to do the job, get paid and quickly leave. They patiently took the time to get the air out of my heating system, recalibrate the water pressure, ensure the water is circulating and made sure the water got to the right temperature by reading the gauge and literally touching the pipes. They were also very willing to answer all of my "Why this" and "Why that" questions without any signs of frustration.
    Before Hudson County Plumbing you could hear the boiler humming throughout the house. Now I don't hear a thing. My wife and I were amazed at the results when a system is properly bled.
    - Danny T.
  • A
    This may sound crazy, but the reason I chose Tommy of Hudson
    County Plumbing, Heating & Air Conditioning was because of a bad review! It was so
    obvious that the customer was just plain wrong, yet Tommy answered the review
    with such respect, patience and knowledgeable common sense that I immediately
    thought, ?This is the guy for me.? This summer he came out to service my swimming pool heat
    pump, which turned out to be nothing more than a loose wire and he didn?t even
    charge me for the service call! Now, the boiler in my apartment building broke
    down, on the weekend of course, and in December?Burrrrrr! Tommy was there like Johnny
    on the Spot. The controller had failed and he promised me that he'd be at the supplier?s
    when they reopened at 7am on Monday morning to pick up a new one for me. Sure enough,
    he followed through on his promise and saved the day. I now have many happy
    tenants. Finding someone who actually does what they say they will do is like a
    breath of fresh air these days. I received his bill and he is totally fair in
    his pricing. I know for a fact that it is a very expensive part, but his service portion of the bill was very reasonable.  I couldn't be happier and thought that I?d return the favor and write
    him a much deserved review.
    - Linda C.
  • A
    I had purchased a big deal for the service, and it turned out really well. We just moved into the house less than a year ago, and we wanted to have the whole AC system checked out, so we started with the biig deal, and they recommended some maintenance things, and some repairs that the previous owners had not done so well, so they did that, and everything is so far so good. The experience was good, because we knew that there was somethings that were not perfect with the air conditioning system, because the previous owner had told us, and the gentleman came out here and looked everything over using the Angie's Special, and he recommended something that needed to be done. We looked over them, and they turned out to be good choices. The previous owner operated the air conditioner for 3 years without a filter, and we knew about that. They did some pretty important work. They came out once to do the big deal work, and then they came back to do the follow up work.  We got a maintenance package with them.
    - Paul K.
  • A
    I had purchased a big deal for the service, and it turned out really well. We just moved into the house less than a year ago, and we wanted to have the whole AC system checked out, so we started with the big deal, and they recommended some maintenance things, and some repairs that the previous owners had not done so well, so they did that, and everything is so far so good. The experience was good, because we knew that there was somethings that were not perfect with the air conditioning system, because the previous owner had told us, and the gentleman came out here and looked everything over using the Angie's Special, and he recommended something that needed to be done. We looked over them, and they turned out to be good choices. The previous owner operated the air conditioner for 3 years without a filter, and we knew about that. They did some pretty important work. They came out once to do the big deal work, and then they came back to do the follow up work.  We got a maintenance package with them.
    - Paul K.
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HVAC Contractors in Palisades Park

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