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Mold Removal reviews in Oaklyn

Real People ~ Real Reviews ~ Real Results

  • Mixed. A quick response for inspection (done by Bill) and scheduling for mold remediation, which was done by 2 workers (John and Jen) during the height of a heat wave. However, extremely poor follow-up regarding installation of a dehumidifier (if I'd known how simple this was, I would have ordered and done this myself - just plug it in, program a few super-easy settings and attach the drainage line). . I thought that the initial price for the remediation was fair, but I was advised that an easily available dehumidifier for ~$200.00 was not sufficient and I agreed to an allegedly higher-quality unit for $300.00. The remediation was done on a Saturday and a fan was left running until Monday evening. When John returned for the fan removal and some other follow-up work, he said that he would stop at The Home Depot on his way home to pick up the dehumidifier and that he would call me on the next day, but he NEVER called me. The office manager (Melissa) was on vacation and I left a phone message and tried to reach the company via the website for whomever was covering during Melissa's absence, but I did not receive a return call. I finally reached Melissa after her return. . More than 3 weeks after the fan removal, a temporary dehumidifier was hooked up (I was not told the reason for a delay regarding the "permanent" unit). The pump did not work, so I had to manually empty the unit twice daily for 9 days until the "permanent" unit was installed (which is very loud and runs 24/7, rather than cycling on and off). Subsequently, through online research, I discovered that this unit was available and in stock from a variety of sources for as low as $215.06 from Target.com - and I paid Eco Tech LLC $300.00 for what I was told was better than the $200.00 units. Two days ago, I e-mailed Bill about this, with no response. Last night, I forwarded that same e-mail to Melissa and, thus far (as of 1:30 p.m. during the weekday), I have not received any response from her or anyone else.
    - Diane W.
  • Lou, the tech, did come out as scheduled for the inspection, but advised "evidence of mold" on the unfinished side of my basement. I knew immediately that this was incorrect because what he noticed was, in fact, the areas of cinderblock that, ~30 years prior, had been treated for termites and filled in with some grey substance (concrete?). Also, by the variety of things that Lou said (including that, if I chose to also remove knotty pine walls, the job would take 5 days and would necessitate renting a dumpster, something that another company did not require), I just had a "feeling" that the price was going to be excessive. By comparison, this other company (which I did use) promptly provided a quote of $1,490.85 for 1 day of work. Lou called me after 9 days; he stated that he had tried to e-mail me, 3 times, but the e-mail bounced back (I don't know why he did not call me when the original e-mail bounced back nor why he waited 9 days - nor why he didn't snail-mail it to me). When he did finally get the quote to me, it was almost 5-1/2 TIMES that of the other company.
    - Diane W.
  • Company discovered mold during initial job. I asked for an estimate for mold remediation after initial job was done. Company said they'd get back to me about it. I've called 2 times since then but have not heard back from them.
    - Diane W.
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    - Diane W.
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    - Diane W.
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Mold Removal Experts in Oaklyn

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