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Hazard Remediation reviews in Oakland

  • A
    Very well. It was a pleasure dealing with someone as professional as Dan. He clearly dealt effectively with all the issues that we had asked him to. What was so great was that as he went about his task he identified other issues we needed to be aware of. He became an advisor as well as a service provider. He clearly was concerned that he provided the best service he could and did not just blindly do what he was hired to do. It was incredibly helpful and I wish every service provider could be as thoughtful, helpful and concerned. Great job and well worth the cost.
    - John H.
  • A
    Excellent. Chris and his team are hardworking, kind and knowledgable. They returned our calls immediately; allowed us feel comfortable in all phases of the work, including how the insurance component would work. All are exceedingly pleasant, trustworthy and I highly recommend. They know what they are doing.
    - Doug P.
  • A
    Excellent. George & team were great. - Excellent follow up - Very Professional - A team dedicated to quality work. George's employees were as impressive as the owner himself (highly unusual) - Knowledgeable - they know their business and their experience shows - Fair pricing (not the cheapest but you get what you pay for: very happy we went with AMS & George)
    - Joseph S.
  • A
    Contractor was punctual and supplied remediation for our home without having to do any installation inside our home or garage (i.e., installation was all external)  Contractor obtained all permits and arranged for electrician to activate the system (all included in one price). Subsequent testing confirmed radon levels to be significantly below government requirements.
    - Peter B.
  • A
    They charged about five hundred and fifty dollars for the mold testing, if you sign a contract with them to do the work, it comes off at the end. I guess that is sort of an incentive. So far my dealings with them has been very good. They did the mold testing about two months ago. Because the mold testing price comes off at the end, I would give them an 'A'. I would use them again in the future.
    - Kelly H.
  • A
    When I called late on a Friday afternoon, John answered the phone right away.  He asked a lot of questions so he could get a good idea of what I thought the problem was, what the space was like, etc. so he could give me a good estimate.  Then he clearly explained (with the right amount of detail) what he would do, what it would cost, what the next steps might be depending on what the tests showed.  He arranged to come first thing Monday morning and showed up on time.  He did exactly what he said, gave us a preliminary idea (thank goodness it was clear), and the formal 20 page report with lots of test data came a few days later via email.
    - Abigail S.
  • A
    I cannot praise this company highly enough.  From first contact to completion the people we worked with were highly professional.  Steve came, inspected the basement and with photos and video showed us exactly what was wrong and how they could fix it.  We had planned to have only part of the basement waterproofed, but he showed us why we needed the entire area done and this was not "overselling"--he was absolutely correct! When they opened the floor in an area we were not going to include, water immediately seeped into the trench.  He clearly knew what he was talking about.  The workmen came on time and were also highly professional.  We knew in advance exactly what was going to be done and when (so we could plan our schedules around the jack hammering!).  They were neat, clean and did the work in a timely fashion.  I was so pleased that I greeted them with coffee each morning feeling like I was welcoming friends to our home.  We needed to do minimal clean up after they were done.  The first evening, my husband was concerned about the setting of the sump pump.  Giovanni came immediately even though it was late and readjusted the setting.  We had concerns about where one of the outflow pipes brought the water.  He came again and we discussed the situation with him and a contractor we had hired to do some work outside.  Giovanni agreed to pay our contractor to reroute the pipe (his company does not do outside work) because we were not happy, then followed up with a phone call to make certain the work was done to our satisfaction.  The basement is dry.  The odor is gone.  The professionalism of his staff and Giovanni's work ethic remind us of how things were when we were growing up -- people took pride in and stood behind their work.  They might be a bit pricier than other companies, but it is absolutely worth it!!!!
    - Gloria R.
  • A
    First, STOP was very responsive and at our home with two day of contacting them.  STOP?s team was on the job and did not stop working except for lunch and water breaks.  The job was a horrible and disgusting mess. Everything touched by the water was muddied, wet and the surface areas stood the chance of further destruction from mold and mildew. Everything in the ground level floor up to six feet had to be removed from home.  STOP helped us set up a system of  separating what goes to the dumpster, what gets put on the side for cleaning, what is separated for documentation for insurance, etc.  All through the ordeal, there was money found, valuables, and personal pictures that were immediately brought to myself or my wife.  We were overwhelmed; STOP was there to help us deal with this disaster.  I could go on, and on, but in a nutshell, we were very lucky to have them complete the job within five days from starting the clean up process to the removal of the drying machinery and finishing with the water sealing.  

    In closing, the STOP team of management was very  professional and understanding during a very difficult time. We worked with them on a payment schedule becuase it took so long to finally receive our insurance checks.  We were proactive in keeping them abreast of the insurane payments and everything worked out nicely. 
    - Steve P.
  • A
    Very well! No issues at all.
    - Michael V.
  • A
    Went well. Scott was great just difficult to get a hold of at times.
    - Joseph S.
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Remediation Services in Oakland

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