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Gutter Cleaning reviews in Neshanic Station

  • A

    We purchased the 50' of gutters deal they have.  They called us during normal business hours some time after we purchased the deal.  They scheduled a time for about a week later.  They showed up and got the job done pretty quick.  They even tightened up some other gutters we had loose.  No frills, its gutters.  If we ever need gutters replaced in the future we will use them again.

    - Victor A.
  • A
    From the moment I contacted Robert at BND, he was eager, professional, and responsive. My initial contact with him was in mid-August. He came within a couple of days to estimate the work I needed done, and completed the work in 5 calendar days over the next two weeks. I was overall, very impressed with the timeliness and quality of the work as well as his work ethic. He was truly a one-man show. He did all of the work himself and was fast and efficient. I was home during most of the work and don?t think I saw him take a break or stop until he completed the work for the day, and he was willing to start early and finish late if I wanted him to?.truly a hard-worker.
    He was quick to point out the poor craftsmanship in previous work that had been done, and took the extra steps to correct anything he could within reason without charging anything additional. I had to replace some locks, and he took a few minutes to show me how to take them apart, which saved me from having to pay a locksmith to make a visit.
    He removed existing carpet in two rooms and on the staircase and replaced them with wood floors. He was flexible in letting me choose and pick the flooring, and I was able to pick up the materials myself which saved some additional labor costs. At the last minute, I realized the flooring that I chose for the landing on the staircase did not match the existing wood, and I was able to run out that day and pick up an alternative. He kept working during this, and we lost no time. I also had to fix a section of a wood floor that was damaged and had been installed several years ago, but did not have any of the original flooring. He had the idea to take flooring from the closet to replace the damaged spot and put alternate flooring in the closet?brilliant!
    My only constructive criticism for Robert would be to get his estimation process a little more defined, and to improve communication. He should adopt a clear time and materials cost model, so that there is a clear distinction. Because time and materials were clumped together for part of the work, and because I paid for some of the materials and picked them up, it was hard to distinguish overall, what I paid for materials and what I paid for labor. Because Robert is so busy, it was sometimes hard to reach him and/or get a response from him. I would suggest when contracting him, that you discuss how and when best to contact him.
    However, that said, I am happy with the quality and timeliness of the work that was done and have no complaints!
    I will be contracting Robert again in the future, and highly recommend BND Distinctive Improvements to any homeowner!

    - Jones N.
  • A
    - sean b.
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Gutter Cleaners in Neshanic Station

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