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Tile Installation reviews in Millburn

Real People ~ Real Reviews ~ Real Results

  • Our house were built in the 80s and the tubs were pink and tiles were old fashioned.  But the tubs are still in good condition.  I first called Diego to resurface a regular-sized tub with white glaze for $375, which he did (with his help) in an afternoon.  I then asked he to give quote for another tub which is larger, and he quoted $475.  Since he was there, I asked whether he could also replace the old decorative tiles with new patterns.  He said he does not do that very often but it made sense to finish it with one go.  He quoted $350 for those works.  A week later Diego and team came back.  Removing of old tiles in the shower area turned out to be a pain because they were stuck to the concrete.  Diego and team could not finish the work in one day and had to come back for another afternoon.  Eventually the work was done beautifully and Diego stuck to his quote, even thought it took longer than expected.

    - Deng H.
  • I hired Terranova Remodeling as the GC for my full house remodel when we moved to New Jersey.  Peter was recommended by a real estate agent we knew and I did call a few of his references from smaller jobs who seemed to like his work. He was the least expensive and was very responsive when it came to giving me a quote. From there it went downhill.  The renovation took extremely long and the workmanship was shoddy to say the least.  He cut a lot of corners and definitely tried to pull the wool over my eyes on several occasions.  Below is a list of things he did wrong or poorly:
    - Exterior doors were ordered incorrectly and installed incorrectly so that they leak a ton of air and will have to be straightened by someone else. 
    - Interior doors were not installed correctly so that they now hang wrong. 
    - One of his workers sanded over the expensive wallpaper in my powder room so that a whole section had to be re-installed. 
    - He left antique door hardware in a bucket out in the rain for a month (that I had explicitly told him was being re-installed) and I had to polish it all by hand because it was so rusted out and tarnished. 
    - Tiling was done and had to be re-done when it was not done satisfactorily resulting in use of extra materials.
    - Our dryer venting was not done correctly and had to be reworked by another contractor because it kept getting clogged
    - The bathroom fan was venting directly into the attic insulation. When I asked about this specifically said it was venting to the outside.
    - He cut corners by using mdf strips instead of wood moldings and back-bands. 
    - The job site was generally a total mess and he could never find stuff.  This resulted in extra purchases such as hardware and paint because the originals could not be located.
    - He borrowed and used my materials and tools: drills, ladders etc without asking.  And he lost my painters ladder.
    - He never wrote anything down so I constantly had to print out new punch lists and lists of paint colors for him. 
    - He ecommended several subcontractors who were related to him (unknown to me at the time) and who did an even worse job (the bathtub overflow was installed incorrectly and leaked twice which resulted in re-doing my kitchen ceiling twice, and the HVAC was installed completely incorrectly). 
    I have had several contractors in the past who did a good job so I consider myself both knowledgeable and not super picky, but this was a really horrible experience. If I had not been there to guide him and pick up his mistakes as he went along it would be even more of a disaster.  I have had a contractor and various specialists come in to fix the mistakes that he made and they have all commented on what a "bootleg" job was done and how it is incredible that we were able to actually pass inspections.
    Had I lived here longer and had more time I would definitely had done more research and would not have used him. Hopefully this review will help someone else in the process.
    - Jessica D.
  • The project went very smoothly. Gary & team were on a T&M basis of $100.00 per hour. so work went really smoothly and without any hitch.
    every thing was planned a day earlier and the day's work was done by around 1.00 pm in the afternoon/. no wasting time.
    if there was a hitch, work was stopped to work figure out what needs to be done.
    I have no complaints. the best remodeling / fixing experience of my life.
    - Aruna P.
  • Overall, we were very satisfied with the work, and Sergio's commitment to excellence.  There was no detail too small or large, that he didn't address.  He totally transformed our kitchen that it could have easily been on the HGTV network.  We are so pleased with his work that we are going to have come back and do more rooms in our house.  
           The cost we listed above only includes the charges for Best Carpenters.  We provided them the cabinets, countertops, lighting, flooring, ceiling wood, paint, and appliances.    Sergio's pricing is very clear and upfront.
    - Michael P.
  • .
    - Samuel S.
  • Very well.
    - Lee B.
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Tile Installers in Millburn

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