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Basement Waterproofing reviews in Millburn

  • F
    Effective Basement Solutions
    My experience with Effective Basement Solutions wasn���t good or like the other reviews I���m seeing so I have to question their validity. I called this business because water was pooling in my mom���s basement. I came into town just to deal with the issue and met with a fellow named Franco who owns Effective Basement Solutions. He came out and was confident that he could fix my problem by installing a sump pump and told me it would cost twelve hundred dollars. He was less expensive than a few others and his reviews were pretty good so I agreed to go with him. He sent two guys who spent a few hours working in my basement. When finished, they insisted that I pay them before I really knew if they fixed the problem but I did anyways and within 24 hours, the water returned. I called Franco and he gave me a few excuses and said it would take another six hundred dollars to fix so I agreed and he sent the same two guys back that did the initial work. They said they found the problem and assured me it had been fixed so I paid them, again. Low and behold, within 24 hours I still had water pooling on my basement floor so I called Franco AGAIN and he gave me all sorts of excuses and said this time it would take another fourteen hundred dollars to fix it for good. Because I was in a hurry and just wanted the problem fixed, I agreed so the same two guys came back again and spent many hours working and again promised that they finally found and fixed the problem once and for all. They wanted to be paid in full but because I wasn���t in town to see for myself, I paid him one thousand dollars and withheld the additional 400 to see if the problem was really fixed. As you would guess, the problem was NOT fixed and the water returned but Franco wouldn���t honor his guarantee and threatened to sue me if I didn���t pay the additional four hundred dollars. He said if I paid the additional amount he would activate my guarantee and would return to fix the problem. As you would guess, that was a lie. I paid the final four hundred dollars and asked him to come back to fix it but Franco refused and tried to make it appear like there wasn���t anything more he could do. He NEVER returned to assess or fix the problem as he will predictably state in his response. Additionally, he will also lie and try and claim the water was most likely coming from the furnace which isn���t operating during the summer and was already replaced the previous winter. The furnace doesn���t have anything to do with the ground water coming in. This is a fact because it was checked by a number of other people well before I called Effective Basement Solutions to fix my water problem. Franco will also lie and state that my basement window was leaking which is a bunch baloney since it was checked previous to me calling him. I already had it sealed by installing a window well cover and new window seal so it���s as tight as a drum. The bottom line is that Franco didn���t honor his guarantee and got in over his head because he didn���t know how to fix the problem but acted like he did. I spent too much money and was taken advantage of by this business owner. Franco was paid a total of thirty two hundred dollars and didn���t do what he promised or was paid to do or honor his guarantee which is virtually worthless. I have since contracted with another more reputable company to come in and fix the problem that Franco was paid three times to do. I suggest before anyone hires this clown and pays him in full, you make sure he fixes the problem you hired him to fix cause he���s gonna suck as much money out of you as he can and then not honor his guarantee. Franco seemed like such a nice guy. Boy was I fooled.
    - Jeff F.
  • A
    Effective Basement Solutions
    Overall great service! Highly recommended!
    Franco provided excellent service right from beginning. There was a minor rain water seepage and noticeable calcification. Franco and his team installed new French gutters and sump pumps. In general, work was completed as scheduled and I was provided update on every step.��

    - Vaibhav J.
  • A
    Larry's team were very thorough and did a fantastic job of turning a damp unuseful basement into a room that we could confidently finish and use. The work was done quickly and with very little mess. I was very impressed with the workmanship.
    Larry is incredibly knowledgeable and inspected our entire property before advising on a suitable solution. He is very personable and reasonably priced. I would highly recommend as the client would be in very safe hands.
    - Yvette S.
  • A
    A-1 Basement Solutions
    They did a fantastic job. It has held through the heaviest of rain storms for nearly a year now.
    - Lee B.
  • B
    United Waterproofing Corp
    They were recommended by Angie's List which was why I used them. They were fine. Their price was average. The quality of their service was good. I would probably use them again if needed.
    - Barbara F.
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Waterproofing Contractors in Millburn

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