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Hvac Repair reviews in Midland Park

  • D
    Great White Mechanical LLC
    Poor, unacceptable customer service! Tried making an appointment with the representative by the name Theresa, who in the first call, was cordial and professional. Some mixup happened with the appointment time for an estimation visit and the meetup with the technician Dylan didn't happen, as a result. On calling back the company, to sort out what happened and to reschedule an appointment, Theresa spoke very, very rudely. It wasn't even clear how the mixup happened, or who's fault it was, but it's a rep's job to anyhow 'professionally' sort out the matter, especially when a potential client is being cordial on the other line. The technician Dylan also came on the line for a couple of minutes to prove his point with a rather curt tone! Anyhow, at the end of the call, a fresh new appointment was made. No-one showed up on the day; didn't even receive a call. Nothing! Absolutely not calling this company again! Thankfully got the job done by another supremely professional team of HVAC installers.
    - George I.
  • A
    DRAGONETTI PLUMBING
    I have been dealing with Dragonetti Plumbing for close to 10 years now and have always been served up quality workmanship and a friendly, professional demeanor. My house is over 100 years old and, trust me, doing anything around here can be an adventure. Dragonetti has done my bathroom renovation, replaced countless old, stuck valves, replaced pipes, installed a gas line for my next stove and keeps my over 40 year old boiler in top shape. Always a fair price too! The office staff is easy to deal with and very prompt with callbacks. I highly recommend Dragonetti Plumbing to anyone who wants the job done right the first time and zero stress to go along with it.
    - Joseph B.
  • B
    AJ Perri
    I've used AJ Perri for several years since they bought out the company I used to use. I've had two leaks since AJ Perri took over maintenance of my central air system, causing damage to my plaster ceiling. While the initial leak was no fault of their own, they addressed the problem and stood by their promise to repair the ceiling-- beautifully, I might add. The only problem is, I think they missed the real cause of the problem (a crack in the condensate drain line), so again this year I've had water dripping through the master bedroom ceiling. They have now replaced the cracked trap and will be once again repairing the ceiling. So I give them points for standing by their work, and coming promptly and being professional. It's just annoying that we could have avoided a huge headache if they had fixed it correctly in the first place. Also worth noting, AJ Perri is a large company, so it's usually a different technician every time they come. But on the plus side, they do respond very quickly.
    - Joanne J.
  • A
    Atlantis Heating & Air Conditioning
    Mario is the owner and he went really out-of-the-way they showed up on time very fair price great quality work i'm very pleased overall. I was trying to get my CO for my house and something that I had contacted and I'm very late and I still got everything done in time very clean usually when I wouldn't
    - Brandon M.
  • A
    PROMEN HVAC Inc
    Called Promen at 8:00 AM to provide an inspection of my two 17 year old Air Conditioning units and asked for him to inspect them at his leisure. Diego stated that he will be in the area today ... he stated that he can arrive between 10 to 10:30 AM. Diego called to see if he can come early and would arrive around 9:30 AM if that was acceptable to me. I stated that it was okay. Diego survey the entire cooling area in the house , checked all the Air Conditioning Vents for the proper temperature, reviewed both units outside the house, went into the attic to check the drain pan and the air handler units and lastly checked both filters. Diego stated the system was working properly and there was no need to provide any additional work on this system. Diego stated that there was no charge for this service and that he was happy to provide the inspection for free.
    - Paul S.
  • A
    Service Professionals Inc
    We had no problems. We didn’t price around. What he did is that he gave us an estimate of 13 and we got it down to 11 so I guess it was alright, I don’t know. We’ve been happy with it. They were here on time. We have a service contract with them. We didn’t know we had to have the service every year and we found out and we called them and they cancelled on us and so we called a regular plumber and then the plumber did do the job which I didn’t know he flushed it so we had to call service professionals to check on it which caused us an extra $60 and they told us about this contract where you pay $20 and some a month like $200 and some a year so we do have to have it serviced every year which we didn’t know that. That’s the only problem that we knew at the end.
    - Cynthia H.
  • B
    Service Professionals Inc
    They were pretty prompt. Interacting with the staff was pretty good. There was a little misunderstanding. They didn’t tell us that we had to have the service every year and it was probably in the contract and I didn’t read it but I would say they were good.
    - Cynthia H.
  • A
    Paragon Remodeling Group
    They were very through and the level of communication was more than we could have hoped for. We were on a tight schedule and they worked diligently to ensure we were ready for our parents to move in. Great company and staff. I would highly recommend them.
    - Paul C.
  • A
    Lucas Sewer Services
    The pipe broke during the cleaning service. We had to cut the ceiling to open it up to get access to the broken pipe, he replaced the broken pipe, and then he performed the drain cleaning service. All work was done- they cleaned up the area to perfection. They did everything and used brand new towels to clean up all the dust and dirt. They were very through in cleaning up any mess that was created. They were also very professional and courteous through the whole process. The plumbers were very courteous and made sure that they did everything as they would in their own home. They also performed a quick drain cleaning of the master tub, which they didn't charge for and took about 10 minutes.
    - Paul S.
  • F
    DB Heating & Cooling, Inc.
    This provider made two service calls. On one, they replaced the coolant in my air conditioner. On the second call, they replaced the capacitor. Neither resolved the problem. Only after performing this combined $500 of work did they advise that the unit be replaced because it was at the end of its life. This advice should have been given before these useless steps were performed. I was nickle and dimed.
    - Catherine M.
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HVAC Contractors in Midland Park

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