Protex Termite & Pest Control Inc

A 315 Reviews

Founded 1983 • Angie's List since September 2007

Angie's List certified badge

Service Categories

Licensing

Licensed
  • Trade License Number
  • 92020A
  • Trade License Locale
  • New Jersey
  • Trade License Authority
  • NJ Dept.of Environmental Protection
  • Trade License Expiration
  • 20121031
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:30 AM - 4:30 PM
Tuesday
8:30 AM - 4:30 PM
Wednesday
8:30 AM - 4:30 PM
Thursday
8:30 AM - 4:30 PM
Friday
8:30 AM - 4:30 PM
Saturday
9:00 AM - 1:00 PM

Company Contact

398 Lincoln Blvd Bldg B-3

Middlesex, NJ 08846

Description

Protex is a small owner operated business,it is not a franchise of any sort. Personal attention to detail and service is our most important attribute. Normal business operations require us to use 2 trucks at any time to assure personal detail to all services that are offered. Our technicians attend multiple training seminars annually to keep up with all the new technology and most effective products that are available. Pricing can usually be given over the phone or free estimate provided when necessary. Mention Angie's List when contacting our office personal and receive a 10% discount on all new initial single service(not to be combined with any other offers). Visit our website @ www.protexpest.net for interesting information on all types of pests and links for kids to explore the insect world. Free estimates and referrals upon request....

Verified Reviews

315 Total Reviews
Reviews by Rating
A Rated
263
B Rated
24
C Rated
6
D Rated
2
F Rated
20
Read reviews by category
pest control (306)animal removal (60)
Showing 1-10 of 315 reviews
A

RATED

09/30/2020

Excellent job performed by technician. The very next day our Bee problem ended.

DESCRIPTION OF WORK
Destroy to 2 beehives.

CATEGORY pest control,animal removal

COST $160

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/16/2020

A

RATED

07/23/2020

BOB was wonderful....he scared the bat away and did not charge me for his services. Besides he was very professional very understanding and attentive to our needs.

DESCRIPTION OF WORK
Bat removed I thought it was in my attic but it was between the screen and vent.

CATEGORY animal removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/23/2020

F

RATED

07/11/2020

The owner kicked my dogs (two of them) as I was trying to get them to sit. If he had a problem he should have asked me to come outside. He was nasty and extremely unprofessional. I plan to file a complaint. Do not use this company.

DESCRIPTION OF WORK
We needed an inspection to see what was in our walls.

CATEGORY pest control

WORK COMPLETED ON 07/11/2020

SERVICE PROVIDER RESPONSE

First off, let me say I am a dog lover. I have had several dogs in my lifetime and would never do anything to harm anyone's pet in anyway. The way you described the incident that happened is untrue. You answered your door and asked me to come into your home. Your three dogs looked very friendly and I assumed since you turned away from me that I was supposed to follow you and that your dogs were tr...
A

RATED

06/02/2020

I had moles in my front and backyard. Robert was punctual and very helpful. He performed weekly treatments and the moles are now gone. I would definitely recommend Protex.

DESCRIPTION OF WORK
Moles in the ground on the property

CATEGORY pest control

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/11/2020

A

RATED

05/29/2020

Brent came early and did the job quickly. He was very courteous and explained the process with my husband. I will definitely recommend them and hire them again.

DESCRIPTION OF WORK
Bird removal

CATEGORY animal removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/29/2020

A

RATED

10/13/2019

We made an initial consultation appointment with Bob. He came out on the date and time we had scheduled (he was actually able to come early). He discussed our overall issue with the flea problem we were having and what we've done thus far. Based on this discussion, Bob didn't think it was necessary to treat our home; thought that we we were doing was working well however, he did highly recommend w...

DESCRIPTION OF WORK
treatment for fleas

CATEGORY pest control

COST $212

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/03/2019

A

RATED

03/11/2019

Protex Termite and Pest Control provide outstanding customer service, and their employees take pride in their work. Bob, owner, and scheduler, is knowledgeable and was quick to answer any questions via Angie's List. Make sure you request Brent who is another 5 STAR for this 5 STAR company -- If all service calls could be so perfect from beginning to end, we would all be so much happier.

DESCRIPTION OF WORK
Pest inspection and control

CATEGORY pest control

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/11/2019

A

RATED

10/28/2018

Great! Took extra effort to figure out my unknown bug! Come promptly for bug spray and placing trap. Sign up year around protection plan. Now I can have a peace of mind!

DESCRIPTION OF WORK
Spray and placing trap

CATEGORY pest control

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/22/2018

D

RATED

05/31/2018

The guy shows up 30 minute ahead of time though it was early in the morning I was impressed but he did not even spent 20 minutes to inspect for termite. The way he inspected I would have done better job instead of spending money on him.

DESCRIPTION OF WORK
I renewed my annual termite inspection with protex.

CATEGORY pest control

COST $140

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/26/2018

SERVICE PROVIDER RESPONSE

Our annual inspection that comes with each warranty renewal is only a visual inspection that takes about 15 minutes, as was explained. We have visited this home for the past 13 years and the same inspection process has been performed each time. If evidence of termites was found, we would have treated the home accordingly at no cost as guaranteed. Please note on your invoice that our tech explained...
F

RATED

05/29/2018

We've been a Protex customer for over 10 years and they have always done a fine job. So, yearly service was always $128, but last year we forgot to call them. This year they decided to crush us for $499, evidently because we skipped a year? Nobody informed us of that last year when we forgot to call. The worst part is Bob’s customer service skills (he’s the owner). He was condescending and beratin...

DESCRIPTION OF WORK
Carpenter ant removal

CATEGORY pest control

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/25/2018

SERVICE PROVIDER RESPONSE

We are responding to this criticism of our service because we feel its very unfair of the homeowner. Just to be clear, before we started the service we gave the price to the homeowner's wife which she agreed to. After spending close to an hour and a half outside doing the carpenter ant treatment, we came inside to do complete the work and he refused to pay the agreed upon amount, stating that sinc...

Services Offered

Termite treatments, repairs and inspections, all types of pest control including insects, wood destroying organisms, rodent and animal control plus exclusion services.

Services Not Offered

Groundhog or skunk removal and any services outside of NJ.

General Information
Free Estimates
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes