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Chimney & Fireplace reviews in Metuchen

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  • It went great! It's beautiful and really lifts the visual impact when you enter our home. I really love it. Now fireplaces are complicated with several different trades, including electrical, plumbing, carpentry and tile. Ember worked with out busy schedules since we needed to be home when the work Was happening but we got the job done over a few weeks. Probably could have been quicker but we could only be home one or two days a week! We are very pleased!!
    - Sean J.
  • When coming for an estimate, called ahead and was right on time.  The team arrived for the work right on time and returned same day to do expanded work.  They were clean, efficient and provided high quality work.  They even removed an unwanted antennae that was stuck on my roof.  We are very happy with the service and would highly recommend to others.

    - Buena A.
  • The chimney inspection and cleaning went well.  The technicians were on time and the work was done promptly.  An estimate of the work needed was given at the time for a new chimney stainless steel liner and deposit paid.  The liner was done on January 19th and again the technicians were on time and the work was completed promptly.  I had concerns about a noise I was hearing after the work coming from the pipe leading from the boiler to the flue, but it was resolved with another visit.  The staff who answers the phone and handles calls was courteous and professional at all times.  I am satisfied with my experience with the company, their final work and response to my concern.  I would use their services again in the future and recommend them to others.
    - Linda G.
  • From my initial phone contact with Diane, through services performed by Marvin and his apprentice, Ian, I could not write a better review than what has been positively written before. In addition to being completely satisfied with the services, I truly appreciated the time Marvin spent educating me about my system.
    - deirdre h.
  • They are excellent.  The other company that I looked at charged me $1400 but FMF did the job for &3200 and cleaned it very well.  He was excellent.  He was able to do the job and did not leave dirt in my yard.  He took them all away.  He is very honest.  The chimney now looks fabulous and I could not be more pleased.  

    He is not only good at his job but he did not come with a load which I liked because I have grandchildren and I don?t want strangers near our house.
    - marguerite l.
  • Very experienced and know their stuff. Felt very comfortable having a discussion on our dwelling's flue status knowing they do minor and major repair work in older homes.
    Their recommendations are based on experience, and it was clear they put the customer first -- not the need for them to book more business.
    - Andrew T.
  • Can't say enough good things about AAA (notwithstanding some negative reviews, which all appear to be over a year old) --- I was in a real pinch, trying to buy a new house that had fireplace/chimney problems identified in the home inspection. We desperately needed to get an estimate for the repairs to the fireplace within 24 hours, and I called AAA the afternoon of the day before. I explained my predicament, and they told me they could be out within a 1 hour window the very next day, and they followed up with me the next morning to confirm. I worked with Tanner, who explained that there was a $125 evaluation fee (only in cases of buyer/seller inspection issues, which I understand, and is reasonable).
    He called me back to give me his assessment of the problems and the cost to fix them (there was a hole in the firebox that needed to be patched, chimney should be cleaned, and the damper was oddly installed - he recommended replacing it) - estimate was $600,
    which sounded just right for what was being done. ***But then, to top it off, when I offered to give him my credit card info. for the $125
    evaluation fee, he told me not to worry, that it wasn't a complicated job, and he wouldn't charge me for it. WOW! Top notch customer service! When the sale closes, we will definitely follow-up with AAA to have the work done. Thank you AAA (and Angie's List!)
    - Thomas M.
  • This was my first time using a Angie's List Big Deal, and it was very disappointing. 
    The price advertised was $74.50,for chimney cleaning and inspection.
    I signed up for the cleaning, and got a receipt.
    I received a call to confirm the order was received and a date was sent.
    The day before they called to confirm and ask my the height of the chimney. The price was for 10 feet only.
    I don't know many chimneys that are only 10 feet high.
    They offered to clean the entire chimney if I also signed up for vent cleaning.
     This sounds very much like bait and switch to me.
    It was not the only time they tried to upsell me on the vent cleaning. I have come to belief that they really want to do vent cleaning and the chimney cleaning is only the way to get into the house.
    I negotiated a price just for the chimney.
    They came as scheduled and cleaned the chimney. To the best of my knowledge, no inspection of the outside of the chimney was ever done. If it was done, nothing was said to me nor indicated on the receipt.
    I must say, the entire time, both the person I spoke to on the phone and the person who did the cleaning were very nice. The woman on the phone apologized for not confirming the 10 feet price when they received the order.
    Anyway, I expected much more from an Angie's list big deal.
    I would not repeat using them for chimney cleaning. Since vent cleaning seems to be their thing, that experience might be much better.
    - stuart s.
  • Glenn and his crew were awesome. They were punctual, professional, friendly, and provided high quality workmanship. Glenn was extremely helpful in coordinating the permitting and inspection process with the proper city officials. He made things very easy for us during an otherwise stressful time. I would definitely recommend the Happy Handyman Service!
    - Sean H.
  • I am very happy to know that my chimney is in excellent condition in general;  and he pointed out some cement cracks that will have to be fixed but he could save me money by including them in next year's maintenance (an aditional $50) instead of charging to come out separately for this ($50 + $75 house call).  So I'm glad about that.
    - Rachel G.
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Chimney And Fireplace Contractors in Metuchen

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