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Door Installation reviews in Merchantville

  • A
    Cosello Construction Inc
    Andrew and his team were fantastic from start to finish. We've used them for several projects and have always been satisfied. Cosello is our "go-to" contractor when we need something done. I strongly recommend him.
    - David H.
  • A
    Mr. Contractor Inc
    Everything went well. The Project team came in and knocked the job out of the park. We received the estimate and once we gave the green light they were there the next day installing. Crew was very professional and knowledgeable. You won���t find better quality then this. Even though it was a smaller job, they crew did not leave any stone unturned. Their housekeeping was pristine. I would definitely hire Mr. Contractor again.
    - David H.
  • A
    Your Neighborhood Handyman LLC
    Gerry was on time knowledgeable and professional his rates are very reasonable and he didn���t try to nickel and dime us in fact he was actually up front about not doing part of the job in our house when he could have done it anyway and collected more money because of his upfront honesty and technical abilities we will be having him back in the very near future for a bigger job than the one he did today Gerry is friendly and knows his stuff I would definitely recommend to anyone thanx
    - Ryan K.
  • A
    Smolar Garage Door Services
    Our home came with an automatic garage door that worked for about 1 week after purchasing. The door was very old, wheels were off the tracks, and the motor was a mess of wires and electrical tape. Smolar answered my phone call right away, scheduled an appointment for an estimate, showed up on time and in just one hour everything was fixed! New Motor, tuned up wheels/tracks, new keypad entry, and new in-car devices. Count not be happier with their work! I would hire them again in a heartbeat.
    - Maria S.
  • A
    CK Construction of S Jersey LLC
    So happy with our new deck! Chris and crew did a great job removing old cedar deck and installing new trex decking, railing and steps. Would recommend services and use again. Chris was quick to respond for an estimate, competitive pricing, always here when he said he would be, kept us informed as job progressed, cleaned up job site daily and did quality work. He also repaired bifold doors for us.
    - M G.
  • A
    Your Neighborhood Handyman LLC
    Jerry did a great job. He removed all of the old screened in porch and replaced it with a really high quality new frame and door. I thought the work he did was excellent, efficient, and fairly priced.
    - Jordan B.
  • F
    Bryan's Handyman & Home Improvement Service
    My daughter asked me to get a recommendation from Angie's List as she was moving from VA to NJ to the house next door to me.  I reviewed different companies and Bryan's Handyman & Home Improvement Service was rated very highly on this site.  Based on those reviews I recommended this company to my daughter.  She wrote the review below as she had the work done.  I was interested in this company and closely watched the work done next door as I had some jobs I was interested in hiring this company for.  I will not be hiring them.  
    My daughter's review of the work done:
    Let me start off by saying that the workmen employed by Bryan Grubb are very professional and capable individuals.  They do good work and always clean up before they leave.  The quality of the work done for me was very good.  However, that being said I will NEVER hire Bryan Grubb for ANY job I have ever again.
    I needed three jobs done, a new Bilco basement door, rebuilding a small side porch, and a storm door installed on the back door.  Bryan and his wife came to see the jobs that needed to be done and to take measurements in the beginning of October.  Approximately a week later I received the estimate for the job and was told that I would be put on the schedule once the Bilco door and the custom door arrived.  I paid a deposit and the cost of the storm door which would be custom made.  After emailing Bryan a few times I was told that I would be put on the schedule for November 2-6 and all jobs would be completed at that time.  I have a toddler so I cleared my schedule and made arrangements so that I could be available at this time.
    On November 2nd the men arrived and started work on the side porch.  They almost completed the side porch on one day but they told me that they would not be able to finish it until the next day as they did not have enough planking.  They also told me that the Bilco door was slightly too big for the space where it was supposed to be installed but it was alright as they would just use concrete to expand the foundation.  The next day they returned and completed the porch.  I heard work being done on the Bilco door for some time before the men left at 1PM without telling me anything.  When I went to inspect the Bilco door I found that my old wood door was still there but it had been removed and placed back on with a 2 x 4 nailed over it.  When I emailed Bryan asking what was the status of the Bilco door, he called me and told me that the Bilco was the wrong size and would have to be reordered.  He told me that it would take about two weeks for another door to come in but that his men had ?secured? the door so no one could get in.  He also asked me to send him the remaining payment for the side porch as this job was done.  He also added that it would be helpful if I could mail it to him the next day so he could ?make payroll?.  I asked if his men would be back the next day to install the storm door and was informed that they would not be back until Friday, November 5th.  The next day Bryan called me while he was at Home Depot to order the Bilco door and asked me to go downstairs and remeasure the area where the Bilco door would be installed to relay to him while he ordered the door.
    On November 5th I did not see any workmen and tried to call Bryan several times and was always put through to voicemail.  I emailed him and finally received an answer.  He informed me that the men would not be coming that day and would it be possible for them to come on Saturday to install the door, that is if one of his men was able to get a babysitter.  I told him that would be fine.  On Saturday the men arrived and started to put the door on but soon stopped.  I was then told that this door was ALSO the wrong size, once again too big for the area, and would ALSO have to be reordered.  The workmen who were there remeasured the door and found that the door was nine inches too big.  After another series of emails to Bryan I was told that the men would return the following weekend to install the new storm door.  On THIS Saturday, November 13th, the installation seemed to go smoothly but after about five hours I was told that there was a problem.  The glass was not fitting correctly and there was a problem with one of the handles.  As this was a new door that the company had never used Bryan had to email the company to find out how to install the glass and to get a replacement handle.
    On November 24th, after another long series of emails to Bryan asking when the Bilco door would be delivered, the workmen returned and finished installation of the storm door.  I was told that the intention was to complete the Bilco door at this time as well.  However, the men only completed the storm door.  When I emailed Bryan I was told that they would return early the next morning to complete the Bilco door.  Let me just say that at this point the basement door has been pretty much open for almost one month.  The door we were replacing with the new Bilco door was wood and after being removed and placed back on, it was partially open letting in rain and bugs as well as being a security hazard.  The door was finally installed on November 25th.  Once again the work crew who was on site was very professional and installed everything properly.
    While I had my jobs completed and while the quality of the work was good, I would never hire Byran Grubb again.  He is very difficult to get in touch with, he never apologized or offered to make amends for the difficulties encountered during the job, the issues that came up were due to incorrect measurements that were taken during the initial visit, and I had to constantly stay on top of him in order to find out anything that was going on.  He would never notify me when schedule changes happened, never let me know when to expect his men to arrive, never let me know when my payments were received even though I asked him to, and never let me know when any of the doors were delivered unless I sent him several email messages.  Three jobs that I was told would take one week took almost one month to complete.  I do understand that issues arise during construction but the fact that the issues that came up were purely workman error and bad measurements was extremely frustrating.  Overall this was a very poor experience and one I hope never to repeat.  

    Update.  March 10, 2016....major problems.  The porch floor were coming undone.  The pillar was rotted and they put it back instead of replacing.  They did not put any flashing around the back door allowing it to leak like Niagara Falls.  When I called I got not answer.  When I emailed I got one not very professional answer.  And no date to come and repair.  I have had to hire another company to repair this work.  I will NEVER hire them again and I recommend that you not hire them.
    - Susan L.
  • B
    Champion Windows and Home Exteriors of Philadelphia
    We started the process in late November with a sales associate who came to the house with product samples and performed a demonstration of the energy efficiency their product provides.  The sales associate was professional but friendly and the price was within our budget.  I liked that they didn't quote some exorbitant price and then come down from there, like so many others had done. 
    Because they manufacture their products (in the US) there was a longer waiting period than I may have initially expected for the door I ordered to come in, but the quality of the product made that wait well worth it.
    It took two guys 1/2 day to remove the old slider and install and finish the new slider.  The quality of work and the clean up of the entire area was quite impressive. 
    We are very pleased with our new sliding door and we feel confident that this company will stand by their product warranty (lifetime) when/if we ever need to use it.
    I went with a B rating only because I felt that I needed to contact them for updates and appointments more than I would have liked to.  Overall the experience was very positive and I will use this company again in the future when I'm in the market for doors/windows.
    - Maryann T.
  • F
    P J Fitzpatrick Inc
    Things started out well - the sales rep. was punctual and courteous, but it was down hill from there.  I felt pressured to make a decision on the spot and the price out of the gate was very high.  The original price that I was quoted kept going down with each email communication over the next few days.  When I made my decision to go with another company the sales rep's tone changed and he became rude saying, "I hope they are around when you need service on that puppy."  He then followed up by sending an email basically trashing the competitor and referencing a bankruptcy filing he claimed was related to the competitor's parent company when there was no association between the two companies at all; they just had similar names.  Not only was the sales rep misinformed and alarmist, but his actions when he found out that he didn't get the sale were very unprofessional.  I understand that sales is a competitive marketplace, but to pass off untrue information in order to trash your competition is just completely unnecessary and out of line. I am very disappointed with my experience with this company and will not consider them in any future transactions where I may need similar services.
    - Maryann T.
  • A
    Glass Doctor of Camden County
    He has a brochure, I picked out the door I wanted and he took care of the rest.  Prompt.  Old house, old door.  He made the new door fit perfectly.  Took old door and cleaned up!  Looks and moves great...............
    - Dianne S.
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Door Installers in Merchantville

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