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Auto Service reviews in Mendham

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  • The guy is really great and honest.  They are a reliable & honest mechanic.  They were a referral from a friend.  He does have cats in the office, so if you're allergic to cats beware.  He has a whole bunch of stray cats that live in the parking lot that he feeds and then a cat that lives in the office itself.  The owner of that business is heavily involved with local animal search and rescue shelters.
    - Suzanne C.
  • Kenny was my contact and they did an amazing job.  The car looked better than I had expected.  They touched up scratches and marks and the car looked like the scratches were never even there.  Just reliable, nice people doing a top notch job.  I felt like I got my money's worth and I trusted their advice and work.  I absolutely recommend them.  Very happy and satisfied! :)
    - Nancy P.
  • They repaired the shattered glass and left the moon roof clean and functional.  This was an older car and without prompting they suggested using used glass panel rather than new to save money.  They were good to deal with.  Very satisfied.  From the stream of people coming by in the short time I was there, they do a large repeat business, a good sign.  Their shop area was clean and functional.  The glass broke on a week-end, so they sent someone to cover it with collision "cloth" (plastic) so it would be weather-proof until the repair was made.
    - Brian B.
  • I was very pleased with the combination of professionalism and personal attention given to my questions and concerns . I exchanged several emails with Nichole. I had not realized that, in addition to the original moving date, I was supposed to notify them three weeks in advance to make sure the date was still accurate. Nichole worked very hard (and succeeded!) to assure a qualified transport team picked up the car and got it safely to TN. Thank you, Nichole!
    - Anne N.
  • They were quick and efficient. They were outstanding in that they didn't charge us unnecessary fees. They got us out safely and suggested things that we could do when we got home. They went out of their way to treat us well.
    - David M.
  • The battery light came on, she called them, she brought them the car and they diagnosed that the alternator needed replaced and they did that.
    They communicate well. They keep their timelines. They are conveniently located as well.
    - Axel M.
  • Brakes failed in our Taurus. Brought it to Ford dealer in Mendham with a note taped to steering wheel: BEWARE BAD BRAKES. Next day they drove it into the rear wall of a service bay - bent up front bumper and other stuff. Insurance adjuster said they would not allow him to inspect the damage. No car for a few weeks. Found it parked in a field behind their building with the bumper replaced - but someone had rummaged through the glove compartment, scattering its contents over the seats - and there was no change left under the armrest. Took it to a nearby independent shop to fix the brakes. Three days later Ford called to say I should come get the car. Not a satisfactory experience.

    - roy k.
  • He does great work. He actually does the work for the local mail service as well. He's very dependable and has definitely earned his following. He keeps himself very busy but always is very polite and friendly.
    - Beryl and Richard H.
  • This was my first time using Knight's.  I wanted to find a local, independent repair shop for my cars that are out of warranty.  I was pleased with the results.  Excellent work.  For this repair, it turns out my brake caliper was sticking, so it just needed to be disassembled and lubed.  Some shops would have recommended much more involved replacement (likely including both sides) and probably most people would have gone along with that for safety sake.  That tells me they are honest folks I can trust.  The work was completed as promised and the people there are very friendly.  Regarding cost, I was hoping for materially lower rates than my VW dealer, but I don't think that is the case here.  However, I think their rates are fair as they are an independent shop with mature, experienced mechanics, so I can understand the cost of doing business.  It is clear their reputation is important to them and in a business where everything can't always be perfect, I would expect they would fully stand behind anything they do for you.
    - Adam S.
  • I had an engine noise last time that I thought was a muffler but it had to do with my tires. They are good, a little pricey. The first time the repairs were good but this time I have had the car back a week and now the engine light is on and I don't know if it is related to the repair. They are pretty good about getting back to you and getting the parts in. I think I trust them a lot more than these other places.
    - marie c.
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Auto Services in Mendham

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