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Hazard Remediation reviews in Marlton

  • A
    I've been in my home over 12 years so things tend to need work. RMR is the first contractor who provided a detailed explanation of what work was to be completed, time estimate, cost and how payment was to be made. It was a contract to be signed my myself and the owner, Wayne. A copy of the insurance certificate was also provided without my having to ask for it. The work was performed in a timely manner. All work was based around my schedule not the contractors schedule. The basement was cleared of all affected areas. The area was completely cleaned of any and all debris related to this job. I can walk in the basement now without the smell of something rotten, mold. I was very impressed with the work ethic of Presley and one other man whose name I cannot remember. RMR was very personable and easy to work with. I would give this company an A+. You won't go wrong hiring this company to handle any mold issues you might have.
    - Michele H.
  • F
    First let me say that the persons who came to my house were very nice and personable. This was the only mold remediation company that wanted $53.00 to inspect my home. Every other company, (I had 4 others who inspected for free) I had to call this company twice after sending an email. I figured they were not responding because I had not paid the $53.00. Once I paid, I still did not hear from them so I called again and they finally came out, (at night). Now part of the inspection involves looking at your home to see how water is getting into the house. At night, the inspection cannot be that thorough. Every other company inspected during the day. So I paid them to test whether there was mold on my first floor. That was on 10/13/17. I did get the results. No follow up from them. I had to call to see when they were going to give me an estimate for the work. I called several times and I would get a response like they would get back to me. Well after a while you realize they do not need your business when they do not respond. You cannot run a business that way. At least have the decency to call the customer and say, you're too busy or the job is too small etc. It's not professional not to return a call. Since 10/13/17 I probably heard from this firm 4 times. In any event, I'm trying to figure out how they were rated so high on Angie's list. I hired another company who was very professional and got the job done.
    - Michele H.
  • A
    Inspection went well. Inspector was a LICENSED "professional structural engineer". He was very professional and courteous and took the time to answer my questions in detail. He did not rush and was very thorough when inspecting the entire house top to bottom. I would highly recommend this inspection company. You will not be disappointed. Also, the inspection report was very detailed over 70 pages.
    - angelo t.
  • A
    Ray and his team were very thorough and kept me informed throughout the process with phone calls, photos, and texts. When the damage was greater than originally expected, Ray sent me photos, walked me through his recommendations, and gave me a very reasonable quote for the additional work. When all the work was completed, he walked me through, gave me follow-up instructions, and left everything in great shape.
    - Shelley R.
  • A
    By the time we called Ray for a remediation estimate for our cracked sewage pipe and mold issue in our crawl space, we had already spoken to five different remediation companies, numerous environmental testers and public adjusters. We were dealing with our Home Owners Insurance company and their people as well and it seemed like EVERYONE was trying to take advantage of us and the dire situation we were in. It quickly became apparent that there are a lot of remediation companies that you cannot trust. We had been out of our home for a month already with zero progress. Then, Ray from AeroTek came into the picture. If I say that he was a God send, it is an understatement. He came in, assessed the situation and told us how we should move forward. He didn't try to jack up the price and expand the scope of work, like every other company that walked through our door. He set our minds at ease and his empathetic yet professional manner really set him apart from everyone else we had met. He assured us that once he was finished with the job we would be able to move back in (we had to move out because we started getting sick from sewage gases from cracked pipe). Of course, many other companies said the same thing but we trusted Ray right away, you will too, the moment you meet him. The remediation process with Ray was smooth, fast and extremely cost effective. He was always available to us via email, phone and text and always addressed our concerns. If I ever have to deal with any other similar issue I wouldn't hesitate to call him again. Do yourself a favor and call Ray from Aerotek, you'll thank me later!
    - Alicia K.
  • A

    If you don't hire Preferred Property Inspections & Engineering you are crazy. Tom was exceptional during our home inspection. We are two young professionals buying a home for the first time and Tom spent over 4 hours with us walking through each and every room of the house, the attic, the basement, the deck and the roof. He even arrived early!

    For first time home buyers Tom really put us at ease. He was able to explain each and every item he found, and even told us about old building codes that we should be watchful of in the future. For example, the downstairs bathroom doesn't have a window but does have a vent, he explained that the bathrooms don't have to all have vents if they have windows. Something I never would have noticed, but was helpful when looking toward remodeling our own bathrooms. He even explained how to apply more insulation in the attic or in the basement if we wanted. We found some light white mold in the basement, and he explained an easy process to clean it off and prevent mold from happening again.

    I would recommend this company for anyone looking for home inspections. They are kind, courteous, professional and SMART. Tom was also able to speak with us in terms that we would understand. Even as two engineers, it was helpful to make sure we understood each and every aspect of our new home.

    - Jennifer G.
  • A
    Joe crew did a great job and the cost for the additional work was very fair.  MSI could have charged me anything since the amount of the additional work was unknown but they were extremely fair and reasonable with the final bill.
    I would recommend them for their honesty, cleanliness professionalism and great work.
    - Stephen C.
  • A
    Joe and his staff completed a full service mold removal and remediation of my basement.  He was extremely professional, clean, courteous and thorough during the entire process.  Joe called everyday to check on progress and made sure that my wife you has fibromyalgia was okay.  Joe dropped off extra Hepa fans and dehumidifiers to help with any odors from the mold and the cleaning solutions.  Joe even check back with us a week later to see how everything was going.  Joe also agreed to come back to the house after I have a leak in my front door repaired to make sure there was no additional mold removal needed.

    I would recommend MSI to anyone with mold. He exceeded my expectation in a very stress situation.

    - Stephen C.
  • A
    They were very good. What stood out about them is their responsiveness. They knew what they were doing and they definitely got rid of all the molds. I had a very good experience with them. I would recommend them. They were very responsive. They provided the service exactly when I needed it so I was very happy with that. I don’t have to wait and they knew what they were talking about and they took care of business.
    - Rafal C.
  • A
    Work was completed yesterday and went very well. Guys arrived on time despite an overnight ice storm. They were very professional and courteous throughout the process. My entire crawlspace was treated for mold removal. I also had them install a large dehumidifier in the crawlspace and seal any opening that could allow air/moisture into that area.
    - Paul P.
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Remediation Services in Marlton

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