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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement
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What to Expect with Basement Waterproofing

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basement, flood, sump pump
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Basement Waterproofing reviews in Marlton

  • A
    Bruce was able to come out the same day that I called. He agreed to install the new pump through the water, got the job done quickly, and kept everything as neat as possible while he was here. He also gave me some great advice for a battery backup and lots of good information about the pump he installed. He was extremely nice to work with, and I'd recommend him to anyone needing a dry basement!
    - Michael R.
  • A
    They were fantastic!! Crew was on time; job took the time that was stated; price was fantastic!! Had a home inspection shortly after the work was completed and he remarked that it was an excellent job. HIGHLY RECOMMEND!!
    - Harris F.
  • A
    Phil was fantastic! Phil was the only contractor who recommended crack injection to solve my basement problem. I had two settlement cracks that would leak with sustained heavy rains. Every other company insisted on ripping up the concrete floor and placing a French drain and sump pump system ----- that would have been great if I didn't already have a FUNCTIONING system! Phil responded quickly and performed the work with no issues. He backs his work for three years and recommended I wait for several heavy rains before writing this review. I told him I found South Jersey Waterproofing on Angie's List. Price was great vs the others. I would hire again.
    - gretchen s.
  • A
    The Basic Basement Co. was excellent from the very first phone call. They scheduled someone quickly to get us an estimate. Their sales representative was able to explain the process in great detail for us and answer our many questions promptly. We had quotes from two additional contractors as well. Not only was Basic Basement Co. competitive in pricing, but we felt confident in going with a company that solely does basements and would know how to navigate issues better than others. This proved true for us because the project went even quicker than we anticipated and was done better than we could've imagined.
    As far as the quality of work goes, their crews (all directly hired under the company) were very FAST miracle workers who were hard working and did superb work. Their framers provided suggestions on how we could save space (both in ceiling height and cut outs for water lines, etc.) that made the space that much better. Their drywall, spackle, and doors/trim crews were complimented by our painter who was very impressed with how well they finished the space. I was very comfortable with all of the people that were in and out of our house, and appreciative of the care they took to put protective coverings on our floors leading to the basement and clean up after themselves at the end of each workday.
    Their phone menus made it easy to get in touch with the right person, and everyone in the office was extremely helpful whenever we had a question. Our project manager in particular was able to keep the project moving quickly and overcome any obstacles without any stress on our end. With how much work they do, they have a lot of moving parts, and it's a testament to her that all of this was done seamlessly.
    We had been apprehensive about spending the money to finish our basement, but in the end are SO thankful we did! We now have a beautiful basement and have greatly increased the amount of usable space in our home. We would use the Basic Basement Co. again in a heartbeat and recommend them wholeheartedly.
    - John B.
  • A

    From the very beginning, Andy was great.  He let me know the issue as I had heard from other vendors.   The difference was that he made sure that I understood each step of the process and took it beyond the others to recommend extending the drain a little further than the others had and for the same price.  He worked with me around our schedule to get things wrapped up in one day and left the place as if they were never there.

    Andy was onsite for the entire job and made sure to bring me down to the work area as they were progressing to show me what they were doing and how they were going to fix the issue.  They even went so far as to rip up some extra tile that they knew I was going to replace after they left.  It saved me a few hours of extra labor. 

    Thanks to the team.  They were great!


    - Brendan M.
  • A
    The workmen arrived on time and laid out protective materials between the front door and entrance to the crawl. The lead man checked with me before undertaking each step of the operation. The crew worked diligently and neatly and got the job done as efficiently as possible. It took two days, which was what we were led to expect. In every way this was as pain-free and non-disruptive as it could be, considering how much concrete had to be broken up, removed, and then the system put in. We have no complaints whatever about how this job was handled.
    - Joseph O.
  • F
    Dms Contracting never built the Pavilion! They did however cash the deposit check I gave them to do the work and never called me back.
    In my Opinion: Dms Contracting (Michael Mattson, Chris Howard, and John Camp) are total thieves! They will take your deposit and schedule the work but never show up or call you back.
    - David M.
  • A
    I contacted Garry from a flyer to do rehabilitation landscaping on our newly purchased 30yr old 1 acre home. There had been a torrential rainstorm, and as he came up to me in the yard, he heard me talking with another service person about the water incursion into the crawl space. He joined in, walked over to the back wall, and with a little probing found holes along the back wall. After listening to his plan and hiring him for the wall work, when he dug it out we found the support beam rotting, and cement blocks of the foundation disintegrating. In 5 days, in inclement weather, he repaired the problem. He left the property clean and free of debris, answered all our questions, and is now working on the landscaping job. We are lucky he overheard our water problem!
    - Victoria C.
  • A
    Job went very smooth. All work completed to my satisfaction. Company was very professional. Would definitely recommend for future projects.
    - Lenore T.
  • A
    unknown
    - Sarah R.
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Waterproofing Contractors in Marlton

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