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Find Top-Rated Kinnelon Home Cleaning Services

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House Cleaning reviews in Kinnelon

Real People ~ Real Reviews ~ Real Results

  • I've been trying to clean our 5 bedroom, 5 bathroom 4k sq ft home by myself since we moved in 3 years ago. I'm not horrible but with kids and 2 dogs, I'm also the first to admit I'm not great. Enter this awesome deal with Joe and Iva. They contacted me almost immediately to schedule around my availability. They showed up within their 2 hour time frame and kept me up to date on their arrival via email. After a quick tour of the house, they set to work. I was impressed with their detail and how much they were able to clean before the 3 hours finished (they spent an extra 30 minutes to finish the kitchen). When we first moved in I used a cleaning crew for about 3 months before and Joe and Iva did a better job. I asked them for their card and will keep them in the #1 position if we go back to using a cleaning service. I would highly recommend as well.
    - Courtney V.
  • I'm very happy with the service provided and they were phenomenal. I'm very detail oriented when it comes to cleaning but they just know what to do and I didn't have to say or supervise. They provided me with a list of cleaning materials as well as got some just to be sure if i didn't have. They ensured that everything was to our liking and in the end everything was clean, sparking and smelled like a new home.


    - Rohan S.
  • I found Happy Home Services using Angie's List, which also afforded us a $25 discount. I had tried calling numerous other services, but this place had great rates ($110/hr) and would travel to Butler, NJ. The cleaning services were great--everything was very clean when I arrived, and everything I had asked was completed. The three-girl cleaning crew that showed up was very nice, as well. The only (slight) complaint I have about this company is their communication, or lack thereof. This service recommends/requires an in-home (free) estimate, and I had to call the company back a few times to lock down a date and time for this estimate. The person performing the estimate came out to the house as expected once the date and time was set, but there again was some trouble in locking down a time for the actual cleaning; I had to be the one to call the company to confirm the arrival time for the cleaning crew (even though I was told they would confirm the time with me). I was also told that the crew would arrive between 1:30-2pm. I left work with enough time to arrive at the house between 1:15 - 1:30pm, but around 12:45pm, I received a phone call telling me that the crew was on its way and would be there at 1:15pm. I luckily arrived around that time, but the crew was already waiting for me and asked me why I didn't know they were coming  between 1-1:15pm. I explained that I was given a different time frame by their manager, and luckily they didn't press the issue and I wasn't charged a late fee. It took them 3 hours to clean a 4-bedroom, 1.5 bathroom empty house, taking care to wipe down/out all cupboards, appliances, windows (which were very grimy), and thoroughly clean floors, bathrooms, and kitchen. They even managed to get the paint off the floor that we dropped there a few days prior, so I was very grateful for that. 
    So, other than the lackluster communication and confusion about timetables, the experience was overall positive. I don't have much experience with other cleaning services, but it seems difficult to find any type of cleaning services in the Butler, NJ area, so all in all, this group is a good bet. I would use them again.
    - Christina J.
  • The woman came with her daughter along with the husband.  They each cleaned for 5hrs and 15min and did not even clean my entire house.  I have a big house (5bdrm), however, I don't feel like it should've taken that long to only end up cleaning 1/2 of my house.  Overall, I was not satisfied with the service.
    - Joyce R.
  • I contacted Soft Touch for a deep clean after moving into our new house. Kim contacted me within 2 hours to schedule an appointment that was convenient for my schedule. She also contacted me the day prior to our appointment to confirm the time and ask if I had any questions. She arrived with an additional cleaner, Laurie, and they prioritized the cleaning based on which rooms and areas I needed done in my order of preference. Both ladies did a fantastic job and cleaned a large kitchen and 4.5 bathrooms in 3 hours. They also provided recommendations for cleaning products for problem areas. They were so great I have requested their quote for biweekly & monthly cleanings. I would definitely recommend and use again.
    - Courtney V.
  • We had been doing a lot of work in the house and I am planning on calling them in September. The depends on what I have done. It depends weather I have them to a big job like move the furniture or have the windows done. It has always been a big cleaning. They are wonderful. I would recommend them highly. I will be using them again.
    - Janet R.

  • I was very impressed when Craig, the owner, came out to give me an estimate, I thought great, at last  these cleaners may be good.
    I arrived home the day of cleaning (Friday 7/13/12) to still find the two cleaners there. it took them 3.5 Hours to clean just one floor of my house, my house is not dirty ( Craig even commented on my house and said I can see the house is kept clean)  I have no children and its only two of us in the house.The cleaners arrived one hour late,and did not do a very good job.  They did not vacuum the couches or under them, left a  full garbage bin in my laundry room  and did not clean the floor very well. Did not clean the garbage bin or the bin area which is under cabinet.  And so on too may things to mention.I tried calling Craig while the cleaners were still there to talk to him , but no answer, I tried again when the cleaners had left and I had check the work, I left a message to let him know I was not happy with the quality of work, gave him a brief description  and that I had wanted him to come out to take a look....no answer.  This Morning (Mon 7/16/12) Craig returned my call, and I told him  about the cleaning job done and he did not believe me. I told him not to charge my credit card because I was not satisfied with the job,  He charged my Credit Card for $200 even  before he spoke to me.
    I
    was willing to pay him, just not has much as he charged me.
    I do not recommend this cleaning company to anybody.
    Here is an exert from his website:  Every Job comes with 100% satisfaction guarantee and paying attention to detail is what sets us apart from the rest ACTIONS SPEAK LOUDER THAN WORDS.
    - Marie V.
  • The work went very well. They were hired to do a whole house pre-listing cleaning to get our house ready to show. They did a great job. They also cleaned a tile floor that was the victim of a boiler leak that another company failed to do. They got all the stains up as well as cleaned under the baseboard heaters. They showed up when expected and their work was excellent. I would recommend them and would use their services again in the future if I stilled lived in NJ.
    - Sherill K.
  • It went very well.
    - wendy c.
  • Not home
    - Cyndi S.
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Home Cleaning Services in Kinnelon

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