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Pest Control reviews in Jersey City

  • F
    MiteBuster BedBug & Pest Control
    Field technicians are excellent, knowledgeable, professional, and courteous. Office staff and management have much to be desired, and are the reason for this review.. We have had multiple instances where payment was given and no service received. To their credit, there was an attempt to rectify the issue, but manged to fall flat (twice) on the promised customer service. Earlier this year, they even skipped a quarterly visit and have talked about efforts to make up for it, but have done nothing to date. We have also had multiple scheduling problems where the tech calls 15 mins before a visit - which is great - however we didn't know they were coming (office problem) Then we have multiple calls to attempt to reschedule. The most recent visit (on 12-1) was for routine spraying for crawling bugs. When the tech arrives, he says he can't spray with the kids in the house. Ok, maybe i should have had the forethought to know that, but i'm not an exterminator, and don't think of everything all the time. Also, the office should know what to ask when they schedule on a weekend and essentially waste a trip (and my time and $). The second issue was the 'animal' currently living in my back yard. The tech made a call immediately (great!). He told me someone from the office would call me in about 15 mins to schedule setting a trap, but no call has come to date. After being more than patient, and giving them multiple opportunities to keep my business over the past 3 years, we have had too many scheduling issues, payment problems, and less than adequate customer service. Therefore, we have (tried to) cancel our contract and request a refund for the missed visit - but i haven't gotten a response to that issue yet either!
    - Timothy L.
  • A
    ChemTec Pest Control
    Very puntual and thorough. The only reason for a B was the agent forgot to mention that good quality fruit fly traps are available for a few dollars at Lowe's/Home Depot. We were having a fruit fly infestation at the time which has thankfully not reoccured. Otherwise everything else was very good
    - Somak G.
  • A
    ChemTec Pest Control
    All went well. Very courteous gentleman. We had some amounts of fruit flies and the inspector said no traps exist although we did find some at Lowe's later which cleared them up. Minor thing though his overall advice was correct - to hunt down source (possibly grocery store ).
    - Somak G.
  • A
    Paramount Exterminating
    They have several offices in this area. I took a contract which is good from that time till the end of the year. The fellow who came, Joe, was especially knowledgeable and nice. I've used them years ago.
    - Josephine V.
  • A
    Yellow Jacket Termite & Pest Control LLC
    I contacted Stuart after finding bed bugs in my headboard. Despite it being memorial day weekend he actually said he would start his day early and get to my house at 8:00 AM the next day to start treatment. He arrived on time and did a very thorough job. The next day (Memorial day) we fired off a dozen questions about what we should do next, and each was answered promptly. We contacted him again mid week and again he was prompt and did not mind going the extra mile to make sure we felt like our questions were fully answered. Stuart is a prime example of why I like to deal with small business owners, and that is because they genuinely care about the level of work they do, and that their customers feel as if they got value for their money. I would recommend Stuart with out reservations. I hope I do not ever require his services again, but if I do, I would use him again.
    - Andrew C.
  • A
    AMK Home Inspection, LLC
    Excellent! Marc was extremely thorough in the inspection and produced a very detailed report. He was also friendly, and willing to answer the various questions I had before and after the inspection! It was extremely smooth. I would highly recommend Marc and AMK.
    - Gabriella K.
  • A
    B & D Pest Solutions LLC
    We signed an annual contract with them. We had the first one and they should be coming back at the beginning of next month. They came in efficiently, no fooling around. Got the job down, in and out. It was acceptable enough that we accepted a contract with them, an annual contact. 

    I have been getting this stuff done for more than a decade, and they are more on the high side than what we have had in the past. They were right here right after we called and set up the deal. They were perfect, they were here a half hour before schedule.
    - Robert H.
  • A
    Green Pest Management LLC
    I used Green Pest Management once for treating cockroaches.  They were here in February of 2017.  It cost like $200.  He was polite and knowledgeable.  It took a half an hour to complete the work.
    - H Kevin S.
  • C
    Hulett Environmental Svcs-Pest & Termite Control
    My experience started out very good but did not end well. Angel came out and gave me a full inspection of my home. He Recommended services and I used them for five months. They also returned when needed. I decided to cancel the mosquito reduction program, as it wasn't really helping. I was told it would be canceled the same month. They came anyway and performed the service and charged my credit card. They did not call the night before and I had my kids toys outside and a rug drying while they put pesticide all over my backyard. I was very unhappy and I called Hulett . I spoke with Chantel and was told they cannot "confirm" that I canceled the service, since I don't know the name of the person I spoke with. She was very rude and did not offer to resolve the situation. I understand mistakes can happen but I will not work with a company that gets defensive and does not offer to fix the problem. I will not use them again.
    - Katie C.
  • A
    Green Earth Pest Control of Los Angeles
    They did a very good job. I can’t fault them if they didn’t kill all the ants. They followed up, they came when they told us they were going to get here and they finished up with follow-up emails to assess what they did and what to expect in the next couple of weeks.  The responsiveness was probably the best part.
    - Michael K.
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Pest Exterminators in Jersey City

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