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Home Theater And Stereo Installation reviews in Jersey City

  • A
    DH Audio and Home Theater
    Excellent - Dennis responded to my initial request quickly and was willing and able to work within a tight timeline. He asked multiple questions up front to insure he understood our needs and goals. He clearly explained his recommendations, and was patient in answering several clarifying questions. He was professsional and spent a great deal of time with the installation insuring that it was done well. He was a pleasure to work with and I would both recommend him and hire him again.
    - Deanna B.
  • A
    Turbo Tech Nerds LLC
    They provided the services and sent my computer back in good shape... they were able to recover most of the files. I only wish they could have turned the fix a day or so faster; they did meet the schedule of 5 business days they allocated, though (it took them all 5)! Good job!
    - Alexander B.
  • A
    Berger Audio Video Solutions
    My mom and 5 month old baby were home during the work and the guys were extremely professional and considerate of my little baby.  Nothing in our 100+ year old row house is standard and the job was more difficult then they expected.  They didn't charge us and additional fees for the additional hours it took them for the work.  Since I wasn't home at the time, they even sent me a picture of the finished work upon completion.  My mom has worked with lots of contractors and was beyond impressed with the company.  I'd hire them again in a second.
    - Danielle S S.
  • A
    Mr. Handyman of S. Orange/Westfield/Scotch Plains & Metuchen
    My experience with Mr. Handyman was very good. David, the sales representative who schedules the service, is honest and truthful -- for e.g. David recommended that I buy the paint for the apt due to the fact that there will be a 20% surcharge on materials that Mr. Handyman has to purchase for each specific job. Since I was not able to take off from work, I couldn't monitor the progress of work each day. That said on certain days, the painters only worked 5 hrs or 6.5 hrs and this was specifically highlighted on the final bill and I was only charged for hrs worked and not an entire day. I really appreciated this sort of honesty. What I also liked is that each morning, the technicians or painters gave me a summary of what they plan to accomplish and without fail they accomplished their tasks. Something else to also mention is the technicians and painters are punctual and responsive. Anne, one of the experienced and talented painters, painted my whole apt. She did an exceptional job and I would unequivocally recommend her to anyone. Lastly, Mr. Handyman service is expensive as they charge by the hour. Given that their work is quite good, I definitely plan on using them again for other jobs.
    - Karthik S.
  • A
    DTV Installations LLC
    They were awesome! My girlfriend and I are very happy with our choice to use DTV. They mounted a 42" TV on the wall of my condo with minimal issues. They worked efficiently and cleanly and were done sooner than I expected. They asked me reasonable questions regarding the placement of the TV on the wall and where to run the cables before doing any of the work. To my surprise, they even cleaned the fingerprints off the TV at the end due to the mounting. They did run slightly late for our appointment but they called early to give me a heads up and continually kept me in the loop on their expected arrival time. The price was extremely reasonable for the service + equipment. I'd use them again in a heartbeat.
    - Stephen G.
  • A
    1 Sound Choice LLC
    I believe there were some additional costs associated with the Big Deal because of the speakers. The cost of mounting the speakers was just about as much as the TV.  I felt the additional costs were fair even though I wasn’t expecting to pay as much as I did. The Big Deal price was great though. They were very proactive in contacting me. The technicians were extremely knowledgeable, prompt, and respectful. They wore shoe covers even though we have hardwood floors. They were very considerate of our home. I would definitely hire them again. I would suggest other consumers to be clear about your wants with service provider upfront so that you can get you an accurate estimate.
    - Brian D.
  • A
    DH Audio and Home Theater
    To be honest, we don't have a lot of detailed knowledge about the various components.  We just told him what we wanted to end up with and what quality we wanted.  He did not try to steer us to anything outside of our price range and tried to keep the installation costs to a minimum.  He is not a "blue suede shoe" salesman.  He is honent and just tring to build his business.  In addition, he was referred to us by the carpenter who did our tv console and I felt an additional level of trust between the two of them.
    - Shirley-Mae S.
  • C
    Intrahome is a technically competent installer of high end audio and video equipment. Yet they are challenged with meeting the commitment of the technology chosen for a particular installation. As home theater systems move from being just equipment that connects together, to equipment that requires computer programming skills, the company continues to stuggle to combine the technology into a seamless whole that is easy to use. In my case it was the implementation of a Savant Home Theater platform in an apartment. Pre-concieved notions of how someone might use this technology requred a lot of rework. For instance, the new remote controls were to control the audio/visual system and also the lights and curtains in the apartment. The curtains were already motorized and operated on a remote. The first implementation of the feature disabled the original remotes. That meant you had to cross the room, start up the audio visual system and navigate to the environmental controls just to open the curtains in a room. The native remote was located at the entrance of the room and would perform the same thing with a single push of a button. Intrahome had to reverse the way it was originally implemented to meet an important design directive: Nothing they do should make my life more difficult. Once the standalone remote was restored and the A/V remote worked to operate the curtains, I discovered it took 12 steps to perform what the standalone remote did in one step. Again the remote had to be reprogrammed. This type of problem became a theme throughout the implementation. My previous room speakers were installed to allow the bedrooms to hear the music from the living room system. After the new equipment was installed there was a delay in the sound to the other rooms. The apartment is only 1700 square feet. This created an echo. I had difficulty explaining to Intrahome why an echo was a problem. They had designed the controls to operate the different "zones" separately, as if the equipment was being placed in a large home. Each zone was independent. In an apartment, I often have all "zones" on as I go from the living room to the office or bedroom. The echo was unacceptable. The apartment sounded like a stadium. Intrahome's response was that it was "now digital" and the digital aspect introduced delay. This seemed acceptable to them until I made it clear how unacceptable it was that my 1700 sq. foot apartment sounded like a stadium. It took a lot of time for Intrahome to figure out how to "solve" that problem. It required additional equipment (for which I was charged). It would seem obvious to anyone that turning an apartment into an echo chamber would be unacceptable. What was most frustrating was the attitude that, because the living room was now a THX digital sound, I should not complain about the echo in the rest of the apartment. Their first option was to remove the higher quality sound in the living room and dumb down the system. Only by making it clear that this was an unacceptable option that they researched and found a solution. That they thought this wasn't a problem was the biggest problem. A similar hassle occurred with installing radio. Radio was a requirement for the system and Internet radio replaced over-the-radio that had never worked well for the previous system due to the brick in the building. Yet the only way to access Internet radio required the search of thousands (literally) of radio stations just to get local news stations. Similarly, features such as Pandora were available through the Samsung Bluray device, but it took about three to five minutes and multiple screens to get to the service. Intrahome eventually installed a Logitech Squeezebox into the system that provides radio, pandora and other audio features in a more elegant way. This was then programmed into the Savant infrastructure. In general it took a lot of effort and many emails and punch lists to get Intrahome to understand that they had insufficient experience at programming, usability and integration when the interfaces were all available for customization. Programming skills such as configuration management were missing. Versions of the configurations were often on a particular laptop, risking losing the code. And often the first cut of the interface was amateurish. Only after rejecting it by reiterating that the new system had to make things easier - not harder - did they reluctantly revisit their interface to recode a more elegant remote function. In the end, the most effective tool I had was Intrahome itself. I invited one of the partners to my apartment and when he arrived I handed him the remote and let him try to use it.  When he was not able to figure it out, he wrote up his own punch list and had his associates come out and fix it. The final product works and does what it is supposed to do. Some of the interfaces could be more elegant, but in the end I have a system I can use that does what I needed it to do. The summary of my experience is this:  Intrahome will overpromise and take much longer than estimated. They will only begrudgingly do what you want because they do not put themselves in your shoes as you interact with the technology they are implementing. A successful engagement requires 1) you read and understand each line of the contract (who provides the electrician, for instance), 2) what are the minimum design standards (that the interfaces must be created in an elegant and easy-to-use way), 3) that you understand exactly what you are getting and that is recorded in the contract, 4) that having high-end capability should not require that you give up convenience, 5) that technology for technologies sake is meaningless, it is what the technology provides that is important. Lastly, you must get the partners involved in the implementation and ensure they are communicating your desires to their people. Intrahome is challenged to communicate internally, so it is possible to convey something to one person, and no one else there knows it. If you attend to these steps you should be able to get a system you are happy with.
    - Perry B.
  • A
    Excellent service, had a 32inch and a 65 inch TV mounted with no issues. Very reasonably priced and quick to get in touch after I lodged my request.
    - Thomas B.
  • A
    Signature Audio Video Systems LLC
    - John C.
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Home Theater Installers in Jersey City

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