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Closet Design reviews in Jersey City

  • A
    INTERIOR MOTIF
    From start to finish, Stephan, Ariel and the entire staff were outstanding. They were extremely friendly, and patient��with my wife and I, as it took us quite a bit of discussion to decide on what treatments would suit us��best. They stuck with us every step of the way, and had answers to all of our questions, as well as presenting us with potential problems/benefits that we would never have thought of on our own. We're glad we listened to them, because everything they advised on was 100% the best course of action for us. They provided a very detailed, and itemized list of charges, and clearly explained the costs involved, with NO surprises or hidden fees/costs popping up at the end. Everything was as advertised. When it came to installation, they absolutely nailed it. Everything was done either on, or ahead of schedule. They respected our home and never left anything even close to a mess. We would absolutely recommend Interior Motif to any of our friends, and would use them again without even thinking twice about it.��
    - Lauren B.
  • A
    Mr. Handyman of S. Orange/Westfield/Scotch Plains & Metuchen
    The work was performed well although the installer had not installed these specific models before. The installer was familiar with electrical and had installed thermostats before, but admitted to never installing this model.
    This is the second time I used this vendor after having them install a pre-fab closet in my bedroom walk-in closet. That project took about 6 hours and cost about $650. It was more than I thought, but given the work it made sense. Ideally, I would have used the same handyman from my first project on the thermostats, but he informed me if I were to ever use him again that he could do most project, but he wasn't a strong electrician.
    When the receptionist called me back early morning to book the appointment, I reminded the receptionist of the first handyman's limitation. I thought she would have thought she would have been aware, but no big deal. Instead, she recommended another seasoned electrician who was available in a about four hours. I admire the candor of both handymen and their urgency.
    - Adon D.
  • A
    Space Solutions by Dorian
    I recommend Dorian very highly! I'm lucky to have a beautiful apartment, but I've lived there for six years and I've never really unpacked. I also have the type of job where I bring home a lot of clutter and I never really get rid of any of it. Dorian changed my bad habits!
    Dorian came in and immediately started powering through countless boxes and bags alongside of me, getting me sorted and teaching me that it's really not that hard to have a place for everything. At the end of day one, I had eight bags of clothing and five boxes of housewares ready to go to Salvation Army; she even dropped them off for me.��
    I was so impressed with Dorian (and I trusted her so) that I had her come back on a day that I wasn't there to organize all my kitchen cabinets. There's finally order to so much chaos! She even went shopping pre-appointment for several racks and organizers that she recommended for my space and was happy to return the ones I didn't like (I should say, though, that I really liked most of them).��
    Dorian's rates are reasonable, she's incredibly talented, and she's a really nice person to boot. I highly recommend her if you want to get your life in order, and quickly!
    - zena b.
  • C
    The Closet Works Inc
    Based on Angie's List reviews, I reached out to this provider to schedule a consultation. I did so online, but when I didn't hear back after a few days, I called - I hadn't received an online confirmation and I thought maybe I screwed up the online form. 
    When I called, the woman I spoke with said she'd received my form and was waiting to hear back from the person who serviced my area, as apparently, I'm on the fringes of the areas they service. That's fine. I told her that time was of the essence to me as I wanted to move quickly, and to be fair, she managed my expectations and told me a weekend appointment would take a while, but that she would get back to me about scheduling when she heard back. 
    Weeks went by and I heard nothing. I finally wrote in again asking what was going on, and if maybe they didn't service my area at all. I received a voice mail after that saying that they can really only service my area when they're piggybacking NYC jobs (I'm in North Jersey) and that they didn't have anyone available for me, but they'd refer me to a partner if I liked. 
    Rating is due to the fact that they wasted a lot of my time by not following up in a timely manner when they said they would. I also recommend that they remove 07302 and surrounding areas from the areas they service on Angie's List if they're not going to communicate with those who inquire about their services.
    - zena b.
  • A
    transFORM
    Not only were they able to meet my size requirements, but I saw a design style on Pintrest which was essentially a pantry with a built-in book case on the side. They were able to incorporate the design perfectly. The price beat out a big box store's estimate that was only going to provide the pantry. Another local contractor provided an estimate of the pantry and bookcase but it was 3 times transFORM's estimate. The only counter offered was to remove the bookcase component.
    - Cassandra A.
  • D
    Closets by Design NJ
    It didn't go well and I wouldn't recommend them.  

    At 2pm yesterday I received a call to confirm my installation today. The installer was to arrive between 9 and 11am.  At 9:45am the installer showed up and informed me that my drawers weren't with him, they weren't done.  He said that they might get finished before he was done installing, and if so they would be dropped off to him while he was here.  That didn't happen.  He tried to call the shop repeatedly while here and no one answered.  So he left. It seemed to me he was leaving to go to the shop and return with the drawers.  I was wrong.

    After waiting here for 2 hours, I received a call from Lenna, the scheduler.  She can get them here tomorrow morning or next Saturday, or sometime this week if I can take another day off.  I can't, and I have other appointments tomorrow that cannot be rescheduled.

    I indicated that  had they told me yesterday while confirming my appointment that drawers weren't ready, I would have said "reschedule for a day when everything can be installed".  Instead, they confirmed and didn't deliver.   So now I have them scheduled to come between 8 and 9 am tomorrow.  Meanwhile, I took a day off of work for this to be installed and they can only say, "Sorry." As I stated on the phone with Lenna, "That's fine that you're sorry, I have 3 other closets that I need done and I'm not inclined to use your shop for any of them."

    That's 10,000 they're losing out on in this house, and I hope any of you reading this think twice before using them.

    Update: 1. Amanda, my salesperson did everything she could to make this better.  She's great.  2.  Despite being told the installers would be here as close to 8 as possible, they showed up at 8:55 am and didn't leave until 10:25am. I was late for every appointment I had scheduled for the rest of the day. Luckily, I was able to accomplish most of what I needed to get done.
    - Melissa P.
  • A
    Builder's Mark General Contracting
    John understood exactly what I was looking for and even��proposed some alterative, creative ideas that ended up working out perfectly in the space. He provided a thorough��written estimate��before starting the job,��which turned out to be��entirely accurate, with no surprises.
    Work��commenced the day��I was��promised and John and��his crew��showed up early every day thereafter.��They kept the jobsite��as clean as possible��and made sure to protect the floors and appliances during the whole process.��All of his assistants were equally as professional and trustworthy.
    John kept us in the loop and provided a report each evening��as to what had been accomplished that day.He provided outstanding customer service, answering all of my (many) questions, and making changes and accomodations to ensure that I was satisfied with the end product. Most importantly,��JSM does beautiful work and I��definitely recommend them to anyone looking for a reliable, highly��skilled contractor.
    - Jessica Z.
  • A
    Hudson Home Improvement LLC
    Joe was very up front and honest from day one. The project was very difficult and Joe did an excellent job staying very close to the original estimate and, considering the many unforseen problems that were encountered, he completed the project in a reasonable amount of time. Joe always considered our ideas when problems arose and used his expertise to advise us when and why our ideas wouldn't work. The quality of the work and of the material used was outstanding and we couldn't have been more pleased with the final result.
    I would and have recommended Joe to both friends and family and plan on using Hudson Home Improvement for all of our future projects.

    - Henry W.
  • A
    Closets Etc
    It came out great! Juliet helped me create the closet/dressing room I've always wanted --with a vanity and mirror!

    I highly recommend this company. They were clean and professional and got it all done in one day!
    - Joanna A.
  • A
    Closets by Design NJ
    I like the work Closets by Design, (NJ), did for me. The results were nice. They came out and talked about the different closets and stuff. I like their work and that they worked with me and what I needed.
    - MARCI K.
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Closet Designers And Builders in Jersey City

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