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Architect reviews in Jersey City

  • F
    My wife and I hired Jeff Jordan Architects to design and oversee a large $750k+ gut renovation and second story addition project for a mid century modern home in Jersey City that we had recently purchased. Jeff Jordan helped with contractor selection and we ultimately went with a contractor which he had high praise and past experience with. The project was supposed to take eight months according to Jeff's estimate, it took 23 months and the house is still not finished as it is still being repaired for numerous and significant construction defects. As the design architect on the house, we encountered multiple delays due to Jeff's original design, some of which cost us two and three month delays at a time. Revised joists and trusses, revised load bearing steel beams, loss of ceiling height due to ill placed air conditioning handlers and more. All of these revisions cost us tens of thousands of dollars in materials, additional rent where we were living and untold additional stress. In addition to being hired as our architect, we also hired Jeff as our "Construction Administrator" at an additional significant cost to us, to oversee the proper execution of his plans in a timely and quality controlled manner. During the course of the project we had numerous issues with Jeff's recommended contractor regarding clarity, slow progress on the job, evasiveness and the quality of his teams' work. We would bring these issues to Jeff where he would then supposedly "talk" to the contractor, but we never saw any change in either the contractor's work pace or negative demeanor. At times, my wife and I couldn't tell who Jeff Jordan was actually working for, us or his recommended contractor. In the end, we missed three move in dates under Jeff Jordan's "construction administration" and were delayed a year and a half...A YEAR AND A HALF! In addition, the contractor became so ineffective in his work, that we agreed to have him leave the job three weeks before our fourth scheduled move in date, all without basic items like staircases installed, properly working electrical or properly functioning heat in the dead of winter in February. After moving in, we were met with so many construction defects that we had to have our new contractor work almost every day for a month straight just so the house was habitable. All of this happened under Jeff Jordan's "construction administration" oversight. Under Jeff's construction administration, we have been left with a faulty, partially functioning in floor radiant system that is permanently buried in concrete and oak wood flooring, walls out of plumb and square, a brand new bathroom that leaked water through the shower curb the first time it was used, a brand new window that can not be opened due to the wall it was installed in being significantly out of square and a number of other significant defects. This was, without a doubt, the most stressful and demoralizing period in both our lives and absolutely destroyed any excitement we had towards building our dream house. I absolutely can not recommend Jeff Jordan or his firm at all. Jeff's work looks great in pictures but unless you know or have lived the experience of the build, you have no idea what's lurking beneath those pretty facade's. I would also think very long and very hard about using any contractor that Jeff Jordan might recommend, as ours was an absolute professional disaster.
    - Robert F.
  • F
    My husband and I hired Jeff Jordan to renovate a 2 story 2-bedroom mid-century modern house in Jersey City. We also hired the contractor that he confidently recommended, one whom he had worked with for over 6-7 years. Jeff was on a first name basis with his contractor's 2-person team and various subcontractors whom worked on our house. After a minimum of 3 missed dates we finally moved in to hundreds of thousands of dollars of construction defects, all of which we needed to hire a construction defect expert to document. The team that Jeff had worked with in the past was completely incapable of our renovation, which was a simple open floor plan with two bedrooms. His contractor was a glorified handyman and fix it team. We had explained to Jeff that this is our first home that we are building. We were not construction experts and needed to rely on him to make sure the construction was progressing according to his plans. And thus Jeff was paid additional for his construction admin services. Jeff somehow missed these and many other defects: The radiant heat was installed improperly, inefficiently, with many cold spots throughout the house. We have had to use the fireplace to take the chill off in our brand new home with brand new heating. Faulty installation of our siding that immediately voided our 25-year manufacturer's warranty. Shoddy and cheap installation of 5" oak floors with small pieces of wood and wood glue that has popped out everywhere. A shower that leaked the first and every time it was used. The wrong materials were used in a wet environment that led to us having to pay an additional $15K after move in to remove and replace. Misshapen wood work, walls and ceilings out of alignment, newly poured cement floor cracked after a month and radiant heating tubes lie visible just on the surface. The list goes on. When faced with this list of disasters Jeff was quick to point out he was not a project manager but a construction admin. We wish he had made that distinction any of the number of times we had previously referred to him as our project manager and not only in the end when faced with faulty construction and design on his watch. Jeff's construction admin contract states that he would review contractor's applications for payment on our behalf. He did not review one single invoice from his contractor to us for payment. If he had it would have been a good idea as it would have served as a checks and balances. We would have had the opportunity to withhold payment until the work was completed correctly and satisfactorily. As a result, we were overcharged for the quality of materials used, labor and construction. Exactly the kind of thing we were hoping to avoid by paying Jeff for his construction admin services. Jeff was also supposed to create a punch list at the point of substantial completion outlining deficient or incomplete work for the contractor to address. Jeff did not create this list. In fact, I had to beg Jeff to go by the site to check on the contractor and progress as my last move in date quickly approached. Jeff was supposed to make sure the contractor followed his plans. This did not happen as evidenced by the numerous construction defects we are now tasked to correct. Some of which are cost prohibitive to repair and or irreparable. We were also encouraged by Jeff to post a positive review of his services prior to construction being completed. We thought this was strange but he was a nice guy then and we had complied. It seems that he's used this tactic with many of his clients in an effort to boost his ratings prior to having a finished product. We cannot recommend Jeff Jordan and his services. In fact, we implore you to look for professionals whom are adequately staffed and experienced.
    - Zarina M.
  • A
    I recently purchased a 2-family home that is almost 100 years old. There are doors and walls in weird places, and room for improvement in many other areas. We wanted to redesign the front porch, build a bedroom, dismantle a bedroom, expand a bedroom���s closet, expand the kitchen, add a patio door and deck, and eventually finish the basement and connect it to the ground floor unit with a spiral staircase. Given how much we wanted to do, I was told I needed to hire an architect to create blueprints that could be submitted to the City for permitting. I searched reviews online and eventually found Tom. I called him on a Sunday expecting to leave a voicemail and get a return call sometime in the following week, but we actually connected same-day, which was great. He was very helpful and communicated very well with me throughout the process of creating the blueprints that I needed. When I changed my mind about where I wanted a closet go, he made the adjustment without question. I thought his fees were reasonable, and would definitely recommend him to friends and family.
    - Ashley L.
  • A
    These were for renovations done for a new home purchase. The existing kitchen was abysmal and required a much needed kitchen upgrade, as well as some smaller bathroom upgrades. The service was exceptional. The guys at TZano were very professional, and have a great eye for building and interiors. The demolition was quick, and I was consulted all throughout the renovation process to ensure I was getting the product I wanted. The final renovation was light years ahead of what I expected. I would use TZano with the smallest and largest of future jobs. They are definitely an A++ organization.
    - Jomo S.
  • A
    The work was done so well. I am very pleased with the work that Jim and Joey did. The Universal Renovation front office folks are very friendly. I had to reschedule the work several times and they were very accommodating. When the finished the job, they repaired some minor damage to my fireplace mantle which they have to do. I had some boxes from trash cans that had been delivered. The took out all of the boxes and packaging. There was a little confusion about the time of my appointment but the owner got on the phone and sorted the problem out.
    - Geoffrey R.
  • A
    Dean from Universal Renovations arrived on time. The work was done with a sense of pride which is great. He had to work with rejointing bricks around my fireplace. My house is over 100 years old and the bricks were in serious need of repair. I have some more brickwork that needs care and I plan to work with Dean and Universal Renovations.
    - Geoffrey R.
  • A
    I neglected to provide the correct address in Angie's List (I somehow had my old address in there!) the repairmen went to that wrong address in Jersey City and tried to contact me. I was at work and could not answer their calls. The next day, Tanya was understanding and tried to reschedule my work, but scheduling difficulties on my end made that difficult to achieve. I recommended canceling the project and Tanya was open to that idea, though understandably surprised.
    - Benjamin M.
  • A
    I can't recommend Ed and his team highly enough, they go above and beyond, work quickly and professionally. Their pricing is fair and competitive, great attention to detail and problem solving and a fantastic quality of work. We were on a pretty tight budget and there were nasty surprises that came up midway through that Ed and his team resolved professionally without charging us extra. I won't be looking anywhere else for this kind of work.
    - Nick F.
  • A
    These guys were great! They helped us decide whether to install a glass railing or a cable railing (which was our original choice).  We went with the glass railing, and it was the right decision. There were some issues with our staircase and they were able to use creative ways to make everything work. It was an absolute pleasure working with them from start to finish. They were friendly and professional. I would absolutely recommend them to anyone who is looking to install a railing. 
    - Lorraine M.
  • A
    I met with a few architects before hiring Gesture Ink.  Immediately upon speaking and meeting with Mel, I knew he was the person to hire.   He understood my vision, and he understood the problems straight away with the property before I even mentioned it to him (water issues from neighboring home).     I loved his design and he was easy to work with and he never got angry with me if I wanted to change something up.    His final design came out amazing!   He's professional and easy going.   Design and building can be very stressful for a homeowner, but having Mel work with you makes the process so much smoother!
    - Joanne G.
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Building Architects in Jersey City

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