FORTUNATO CONCRETE POOLS

B21 REVIEWS

Founded 1993 • Angie's List since June 2010

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Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM

Company Contact

25 Monticello Dr

Howell, NJ 07731

Description

**WE ONLY SERVICE CONCRETE POOLS** The best way to get in touch with us is to contact the office directly at 732-363-3889 thank you** Fortunato Concrete Pool Restorations, Inc. is a family run concrete swimming pool and spa construction business since 1993. We currently frequent Monmouth and Ocean county but do not hesitate to call if you are outside of these areas. For our full story, offered services, and project gallery, visit our website!...

Verified Reviews

21 Total Reviews
Reviews by Rating
A Rated
17
B Rated
0
C Rated
1
D Rated
0
F Rated
3
Read reviews by category
pool and spa cleaning (19)tile installation (6)home remodeling (4)
Showing 1-10 of 21 reviews
A

RATED

06/01/2019

Job was done professionally and flawlessly. Attention to detail was excellent and timeliness in answering questions or concerns was outstanding.

DESCRIPTION OF WORK
Complete concrete pool and deck Restoration

CATEGORY pool cleaners, remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/31/2019

C

RATED

12/10/2017

One of the coping tiles fortunato pools previously installed cracked about three years after they were installed in 2014. I called the company to come and do the repair. I realize that it’s three years later, but the person I spoke with in the office was rude and dismissive and stated that she couldn’t get someone to look at it for at least 8 weeks. 8 weeks came and went, and I got no phone-call. ...

DESCRIPTION OF WORK
Got new tile and coping done on gunite Pool.

CATEGORY pool cleaners

COST $8,500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/02/2014

SERVICE PROVIDER RESPONSE

Dear Mr. [Member Name Removed], After we did the original renovation, you accused our workers of stealing a skimmer pole from your property. You later found the pole and realized we were not responsible, however your insistence left us feeling that there was a total lack of trust and didn't feel comfortable sending anyone back to your property. Regretfully, Debra Fortunato
A

RATED

09/11/2017

Fortunato concrete and pools did an amazing job. They were here on time and did a great job from start to finish. We had our whole pool replastered and did new coping and tile as well. The work came out amazing and would recommend them to anyone who asks. Outstanding work ethic and work, great employees and the owner, James was here every step of the way!!!! Thank you!!!

DESCRIPTION OF WORK
WE needed to have our concrete/gunite pool replastered.

CATEGORY ceramic tile, pool cleaners

COST $14,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2017

A

RATED

01/17/2017

They did a great job at a fair price. James was great to work with. I would definitely recommend them.

DESCRIPTION OF WORK
They replaced the bond beam, coping and pool tiles.

CATEGORY ceramic tile, pool cleaners, remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2016

SERVICE PROVIDER RESPONSE

Thank you. It was a pleasure doing business with you.
A

RATED

10/11/2016

Excellent. Pool as well as pavers looks fabulous. Would definitely recommend. A great experience.

DESCRIPTION OF WORK
Pool drained. Coping removed. Underlying mortar removed. Tiles removed. Acid wash plaster. New Coping, tiles, grout and cement work. Realigned pavers and reset to conform to renovation. Refill pool.

CATEGORY ceramic tile, pool cleaners, remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/03/2016

F

RATED

07/24/2016

Looking to have a new pool installed, we made an appointment for a consultation. They came to our home, heard our needs and looked at the site. We reviewed what we are thinking of and where told they would take a few days to get us an estimate. The estimate never came. I've emailed and called to follow up and have received no reply. Why waste people's time if your not interested in doing the work.

DESCRIPTION OF WORK
Came to provide an estimate for a new pool install.

CATEGORY pool cleaners

WORK COMPLETED ON 06/23/2016

SERVICE PROVIDER RESPONSE

Unfortunately we got a bad feeling from this customer and didn't want to work with them from the start.
A

RATED

01/08/2016

We have a Sylvan pool ithat was in need of repair., tiles falling off, coping cracking & separating it was in really bad shape. Joe came out, trouble shot & explained what needed to be done. His team removed & replaced all of the tile. They removed the existing coping and replaced it with silver travertine. Wow even better than I imagined. A new diving board was also installed. Joe was professiona...

DESCRIPTION OF WORK
pool renovation tile, coping, installled a new diving board, skimmer,& bond wire

CATEGORY pool cleaners

COST $12,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/26/2015

A

RATED

09/23/2015

as these things go it went pretty smoothly. Had no idea of the different people involved. A crew to strip the pool, another crew to recement the pool and then a water truck. Afterwards the pool needs to be chemically maintained daily at certain levels. Fortuanto supplied a company to do this as well. And James follows up the next few days to see how it all went.

DESCRIPTION OF WORK
resurfaced our pool, supplied the water refill and forward maintenance

CATEGORY pool cleaners

COST $10,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/17/2015

F

RATED

08/04/2015

No one showed up.  No one called.  I called the office and was only able to get an answering machine.  I left a message and did not receive a telephone call back.  Individuals make appointments because their time is valuable.  I wasted a lot of time today waiting for this company to show and they never did.  No apology, nothing.

DESCRIPTION OF WORK
I made an appointment for JOE the design consultant to come to my home for the purpose of discussing a new in-ground pool.  The appointment was made on July 22 for August 4. 

CATEGORY

WORK COMPLETED ON 08/04/2015

SERVICE PROVIDER RESPONSE

You response is not entirely accurate. While we did miss the appointment, I did call you at 3 pm to explain that Joe was held up a a new pool dig, and to offer him to still come to you the same day. You responded that your wife was a doctor and her time was too valuable to be wasted. I apologized several times on the phone as well as in writing, and you said you would be "spending your seventy to ...
A

RATED

08/03/2015

James had already done my family's pool as well as a family friend and we knew he did very high quality work.  We waited until late in the season to get it done and saved ourselves a few $$. We drove him crazy through the process trying to pick the right tile, coping and concrete color and he was accommodating 100% of the time without question. He had the old pool ripped out and a beautiful new po...

DESCRIPTION OF WORK
We bought a new home that had a Sylvan pool that needed bad repair. They ripped out the entire old pool and gave us a brand new concrete pool with Diamabrite, new tile and leonardo coping with all new systems as well. 

CATEGORY ceramic tile, pool cleaners

COST $25,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/14/2013

SERVICE PROVIDER RESPONSE

Thank you for the review. It was a pleasure doing business with you.

Services Offered

We are experts in customizing and building high-end residential and commercial concrete swimming pools and spas that not only add to the value of your home but completely transform your backyard and extend your living space. Our unique services can offer you elegance and durability like no other concrete swimming pool provider. The Fortunato family takes great pride in the level of workmanship and materials we offer. Our reputation for custom stone and tile work sets us apart.

Services Not Offered

We do work with any vinyl liners or above ground pools. We are concrete, in-ground construction and restoration only and do not do any weekly servicing.

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express
Emergency Service
No
Warranties
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.