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Home Improvement reviews in Hackensack

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  • Hands down worst experience of my life; lesson learned! The sales pitch is great and the phone managers are friendly. However, don't expect your stuff to make it from point A to B without being destroyed! Our boxes looked as if they fell onto the interstate during transport and were run over many times. The items I paid extra for the movers to pack were also broken, and were not covered after review of my claim. After the fact, the pleasant managers were "no longer available to take my call" and I was given the third degree. I think the employees are great people, but the manager/owner is a crook, liar and highly unethical. Save yourself the heartbreak and money, DO NOT USE THIS COMPANY!
    - Mason H.
  • Lenny and his brother Jonathan came within an hour of me calling - on a Saturday, and were professional and quick in their work. They took care of the problem and offered their advice on any questions I might have going forward. I'd definitely recommend them to anyone that needs plumbing work done.
    - Justin L.
  • They billed me twice for the same service. I have been trying for months to get this issue resolved, to no avail. Their billing manager, Kelly, has asked to fax documents proving I was double-charged several times, and each time has failed to take any action to fix the problem. It is unfortunate, as their plumbing services were top-notch. But with the nightmare that is their billing department, avoid this company at all costs.
    - Kelly I.
  • The job went very well and I am satisfied with the results. A quotation was prepared that detailed all work to be done . I asked for some time to get additional quotes and was not pressured at all to make a fast decision. The other quotes I received were equally detailed but higher cost with longer lead time so decided to go with Fama. Communication with Fama's office to find a workable date to complete the job was easy and efficient. Once we settled on a date, the crew arrived on time and completed the job as expected despite some heavy rain. All tree limbs and branches were carefully cut in a safe manner. I was particularly impressed with how Fama Tree Services handled this logistically challenging job involving climbing and manipulating large equipment in tight areas on a busy street ( see picture #1 from across the street and picture #2 looking up at trees in my backyard) Branches were shredded on the spot and all debri cleaned up from the work area ( see picture #3 of cleaned patio). Payment was made after the job at the agreed to price without any surprises.
    - Ron B.
  • This is the second time I worked with Nick and Matt in the last two months. Outstanding job again! The results are exactly what I asked for, and at a fair price. On their initial evaluation they noticed issues i was not even aware of, and included them in the work they did. My multi-level deck is now safe, beautiful, and I am sure will last for many years to come. I will definitely be hiring them again when I want to take on my next projects. Nice people to work with, great work, and a fair price. I am once again happy.
    - Stu F.
  • Jersey Roofing, LLC was very professional from start to finish. Bruno and his crew were very respectful, punctual, and organized. Bruno was available to answer all our questions throughout the entire job. They came on time both days and left my grounds clean. I would definitely recommend the company.
    - Ana A.
  • Great Bruno and his crew were punctual ,professional and did a great job..they were like a well oiled machine.bruno was on site supervising Has a wonderful personality . They cleaned up after. I would highly recomend them!
    - Adrienne R.
  • EIt went extremely well. The contractor used clamps to eliminate the separation. The workers used blocks beneath each step to reinforce support. The steps now feel sturdy and there is no longer any squeaky noises when one walks up and down the stairs.
    - Joseph M.
  • Nick painted our entire Living Room ( which includes 20ft high walls in 2 areas) , dinning room and an Accent wall. The accent wall had to be sanded, fixed to make it even and re-painted. Seems as The previous owners of the house took off the wallpaper and a glue residue was left when repainted.. making the wall look washed out and uneven. Accent Wall looks nice and ready for art to be hung! Nick and Matt did a complete kitchen reno for us a few months back, so will most likely keep hiring them for smaller projects.
    - Nicole G.
  • Unprofessional. Did not perform the job as it should have been done. Raw sewage was all over the floor and then he said he could not find the plumbing. Instead he wasted time doing other work and was on the phone to make the job appear bigger than what it really was. I asked a question and then he replied that he was going to raise the price based on his time. I asked to speak to the manager and he said there was no one else to complain to because he was the only one in charge. He used my foot matt to clean up the raw sewage. He said if I cleaned up the excess raw sewage, he would take off from the bill. He avoided completing the job.
    - Adriana C.
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Home Improvement Services in Hackensack

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