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3rd Generation Heating & Cooling

Founded 1996 • Angie's List since May 2009

B Rated | 5 Reviews

Service Categories

Description

Owner-operated, five employees. We accept all major credit cards and personal checks. There are several financial options available....

Verified Reviews

A few reviews for this pro…

B

RATED

07/28/2017

Very well..........

DESCRIPTION OF WORK
Gas line new furnace

CATEGORY heating & air conditioning/hvac

D

RATED

07/15/2014

I don't review often.  I am so agitated with this company that I feel that I need to leave a comment.  Please do not use this company if you would like any service after they have your money.   We got our air conditioning and heating unit installed about 4 years ago.  There were a few minor issues with the install, but I would assume that this is typical with any company.  They did make everything...

DESCRIPTION OF WORK
They installed a heating/AC Unit in my house

CATEGORY heating & air conditioning/hvac

A

RATED

02/10/2014

.

DESCRIPTION OF WORK
.

CATEGORY heating & air conditioning/hvac

C

RATED

09/18/2012

It should not matter how long ago a job was done if it was NOT done per code and inspected , the contractor should make it right.

DESCRIPTION OF WORK
Storm damage caused the need for a new furnance system. We called this company before the name was changed to 3rd generation.eHaving had them do some minor AC repair in the past and the fact that the gentleman seemed really honest, wanted to give them the work. They installed a high efficiency 2 stage furnace and an add on humidifier. Heating system worked fine for the last few years. The humidifier has never worked. After the hurricane last year, we had some water in the basement, so I called them to simply check out the system to make sure all is good. The tech comes in and checks it out for $125. states that who ever installed this did not follow safety code on some items. Well, I told him that in fact, they installed it . He presents their "club" membership that I can buy to get a better price for road calls , etc. I call in a new neighbor who has a HVAC business and he replaces the gas valve that was in the wrong place and suggests that I call the installer find out if they ever appiled for a CO with the town, which is standard procedure. I call the owner and get a lot of nothing. I tell him I want the CO paid by them as the job should have been inspected, we are now finding out. A week later we find that our furnace needs a part . I call my neighbor who said that if the installing company was legitimate, that part would be covered for 10 years. I call 3rd generation and I am told it was covererd for 5. It costs me a few hundred again and I bring up the CO and the valve wrongly installed and get a blank response. Bottom line is this company used to be an owner operated entity with values. Today they want to compete with the BIG BOYS and have lost their focus. Many choices out there. Research and insist on the contractor applying for the correct permits and having the finished work inspected by your town.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

We are sorry you were not satisfied with your experience with 3rd Generation on this particular time. We've done many jobs previously that were up to your satisfaction. Here at 3rd Generation we strive for customer satisfaction on every call. Please know we did discount the service to rectify the issues you had from the storm and did not leave until everything was up and running to your satisfacti...
A

RATED

01/29/2012

I got estimates from at least 6 contractors and the pricing ranged from 10K to 18K.   I interviewed 3 of the contractors based on price and knowledge of this system.  I wanted someone who  was reasonable in the pricing but more importantly someone who was willing to work with me ( i knew the  new boilers are complex sensitive and it is critical for the installation to be done right).  Right from t...

DESCRIPTION OF WORK
I needed to replace a very old “American Standard” boiler (probably from the early 60s) with a high efficiency condensing boiler and a ind new water heater.  I also wanted to move the equipment from the middle of my basement to a heating closet. After allot of research I decided on the PS 110 Triangle Tube with a 50 gallon indirect smart series water heater.

CATEGORY heating & air conditioning/hvac

Services Offered

Heating & air conditioning installation & repair, boilers, humidifiers, service all brands.

Services Not Offered

We don't do plumbing work.

General Information
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, MasterCard, Visa, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Ask for details
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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