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Auto Service reviews in Farmingdale

  • A
    Perfectly repaired when dealerships would not repair only replace at ridiculous prices. I have never had a better experience in 40+ years of driving. My transmission is like new at a very nominal cost. I learned that this can be much more serious (costly!) if left to deteriorate - which it will. My issue started years ago with my 2008 550i Msport. I am the original owner. The automatic tranny started bumping hard into first gear at a complete stop leaving the impression that you got tapped from behind. It was worse when cold. I took the car to a well known NJ BMW dealership who has worked on the car since new. They then tried reprogramming the software / "adaptations" which effectively did nothing but cost money. I then did a lot of reading and saw ZF's recommendations were to replace the fluid at earlier intervals than where I was currently at 74,000 miles. Who knew? BMW foolishly suggests lifetime fill on tranny fluid. I took the car back and requested the pan, filter and fluid be changed as per ZF. It didn't improve shifting but it did cost a lot more $$. They (BMW) simply refuse to do any work on the valve body or its components etc. BMW suggests replacement of tranny, valve body (mechatronics) or both at HUGE COSTS. They cannot or will not help with these problems so don't bother with the dealships. Soon things started getting a bit worse in shifting from 1st, to 2nd and 2nd to 3rd and back etc.. Reverse was slow to connect as well. There was hesitation and a feeling that the tranny just did not know what to do at times. I even got a few hard slams into first gear if I accelerated hard. These are typical symptoms Mr M Car was very familiar with AND CAN FIX if they don't get left for too long. That is the key. I actually stopped using the car as often as a result. As things deteriorated I spoke with Don and Dwayne at Mr M Car in Farmingdale NJ. Don immediately drove the car and felt they knew what was wrong...but I foolishly waited and further reduced my 550 driving. I finally decided to put it in their hands after getting great service done perfectly and reasonably. They suggested replacing the rubber fluid seal connections between the mechatronics valve body unit and the tranny gear box, and replacing or topping off fluid after reviewing wear. I thought I'd need new valve body solenoids possibly as well (apps. $400+ if you can find them), but they did not feel that was needed, and advised against it based on it's driving characteristics which also proved correct when hooked up to the diagnostic equipment. They suggested new seals would cure it, but also found that the fluid was not properly refilled after its trips to BMW, and was down nearly 3 quarts of transmission fluid! I was lucky not to have waited longer since doing so would've eventually destroyed the transmission - even if properly filled ($$$$). They've seen that too. Mr M Car replaced the 6 sealing sleeves and topped up the fluid which is tricky and needs to be done during a short interval when the tranny fluid reaches a certain operating temperature - which I could never do. This was completed without fanfare in a day, was picked up and driven now for a week. This tranny is an automatic that has NEVER operated better than it does currently and the cost was extremely reasonable. Did I mention a new Mechatronics valve body cost $3,000 (rebuilt apps $900), and a new transmission is approximately what the car is currently worth. Moral: If you have bumps into first gear at a stop, or weird shifting - Don't wait! I was lucky. My only regret was missing out on the enjoyment of driving the car until having Mr M fix it.
    - Steve S.
  • A
    For starters, these guys do fantastic work--they're experts on European cars. What separates them from the rest is their customer service, and attention to detail. They take the time to make sure you really understand all the working being done. It makes you feel like you can trust them and the work they do. Also, their waiting area is as comfortable as sitting in a friend's living room (ex. free WiFi, coffee, juices, etc.) I'll continue to come to NJ Autobahn for any work needed on my Audi A6, and would recommend the shop to anyone looking for a trustworthy group of knowledgeable guys who are experts on European cars.
    - Joe C.
  • A
    It took weeks to repair. When I picked the car up, I was amazed how my car looked. They had not only totally repaired the rear of the car, but detailed the entire car. It looked brand new. Showroom quality! If you need body work done on your vehicle, Anthony's Auto Body is THE place got go. They are registered with many insurance companies and this allows the work to proceed even faster. Usually when the damage is so great, you think of selling your car. My car looks like I just drove it off the dealer's lot. I highly recommend Anthony"s Auto Body.
    - Alexander S.
  • A

    Excellent service center. A mechanic you can trust 100% with the major repair right down to the minor service. Ed Henderson (owner) is always present so you deal directly with the owner every time. Ed is super knowledgeable with every kind of vehicle. He does what he says he will do and usually a little extra. His prices are great considering the exceptional value you receive.

    I used to do all my repairs myself and I resisted going to a mechanic for years but as my time became more valuable (3 kids) I found that getting it done right by a true professional is the way to go.

    I highly recommend Henderson's to my family and friends.


      


    - Marc M.
  • F
    I am very disappointed with this company. They set up an appointment via email for Sunday 10am.
    They never showed up . At 11 am I called the owners mobile phone, left a voice mail that I was still waiting
    and to please call if they could not make the appointment. it is now 0730 Monday, and still have not responded.
    On Edge is an apt name for this company, because you are "on edge" waiting for them to show up.

    - William W.
  • A
    The guy was as sweet as could be. It was on a Friday night and I was on my way to dinner. He said they were really booked but that I go there a lot and to give him 15 minutes and he would get me in. He did and he fixed it. They are nice. Their prices are pretty good and they work hard to get me in. If there is a wait time they will tell me. If they can get me in they will get me in quickly.
    - Maureen D.
  • B
    I can usually get in. I do not have to wait. They are honest about their backlog. If it is busy they will tell you to come another time if you call ahead. I bought tires from them two years ago. I got a nail in it and they gave me an 80% discount on replacing it.
    - Maureen D.
  • A
    unknown
    - Lynn C.
  • A
    as promised
    - Linda P.
  • A
    unknown
    - Harriet C.
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Auto Services in Farmingdale

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