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Basement Waterproofing reviews in Englewood

  • A
    Franco really knows his stuff, and is very personable. He is somewhat disorganized, and we had a false start when he showed up at the wrong address in the wrong town, rather than at our house. By the time he arrived it was hours after the scheduled start so we had to pick another date. But that was forgotten quickly on date of service, as Franco and his team did an awesome job. Very nice and neat work, our home and belongings were well-protected, and cleanup was thorough. Bottom line: There are a lot of companies out there who will try to sell you a major basement system that you don't need, or that won't solve your exact problem. Franco talked us through all the details and variables, and he recommended we try the easy and less expensive solution first. We are very hopeful it will solve the problem, but if not we will not hesitate to hire Effective Basement Solutions again.
    - PAMELA J. M.
  • F
    It was an Angie's List Big Deal that I purchased. I was pretty horrified because the whole deal was pretty bogus. I ended up paying for an estimate. Once he was here, he didn't do anything or produce anything. There was supposed to be a report. What he said made perfect sense but he was pitching his services. Toward the end I thought it was kind of weird and I wanted to get him out of the house so I could think about it. I ended up calling him back and telling him that I didn't get any type of report and basically what I got was an estimate. He was certainly thorough in explaining what I would be getting if I purchased the multi thousand dollar system but I didn't think that was what I was paying for with the coupon. I thought I would get more of an overview. He said that I was quite right. I asked if I would have had to have paid for the estimate if I had found him through another avenue and he said that I wouldn't have had to pay for the estimate. He said that if I used his services, he would take the $55 off and if I didn't use his services, he would refund the $55. I didn't want to pursue him on that because that wasn't really the point. The offer was bogus. They did end up sending me something very rudimentary that said check if the outside had problems and he never even checked the outside of the house. After the fact when I asked where my report was, they produced this standard document and just put some check marks on it. It was a bogus offer. It was just an estimate and I shouldn't have to pay for an estimate. I am not happy. There was anything wrong with his work but I should have gotten something more than a checklist. I didn't appreciate them just trying to get a way to get a pitch. He admitted that I was paying for something that I didn't need to pay for.
    - PAMELA J. M.
  • F
    We were approved for a 203k FHA loan (Restoration Loan) through Wells Fargo and had to hire a contractor to do the work. We did our research and decided to use a reputable company like Home Depot to do the job. This was the worst mistake ever. They sub-contracted this job to a company called MAC Window Systems, LLC in Fairfield, NJ. A 45K job Gone completely Wrong.....This Company's business is horrible!!!!! They started work and did not finish. They lied and cheated us out of money. They made broken promises. They were not at all punctual. They did a sloppy job on the work that was done. We still do not have a functioning kitchen since December and have to spend extra money on fast food. Did I mention that they were LIARS!! WATCH OUT OR RICH GIBBS!!!!! He is a horrible owner, employee, worker and businessman, if that's what he really is. It's is very sad that he actually has a career. He may know how to hammer a DUMB nail, but running a business and customer satisfaction is far from his intellect. He gives this company a Very Bad Name. Home Depot needs to cancel the agreement they have with these guys!! I WILL NEVER USE EITHER OF THEM AGAIN!!! WATCH OUT FOR RICH GIBBS, he's a liar and a cheat!!! RUN when you see them...Trust me!!! Someone, please put this company out of business!!! If you won't I will...I will also make sure the everyone hears about this Mistake of a company; BBB, Facebook, Angie's List, FOX 5, MY 9 ect...Stay Tuned!! Justice Must Be Served!!!
    - SHALINA AND LESLIE B.
  • F
    He started the job and never finished and took the payment. He is now asking for more money for other work that I do not want to do.
    - Urvish S.
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Waterproofing Contractors in Englewood

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