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Air Duct Cleaning reviews in Englewood

Real People ~ Real Reviews ~ Real Results

  • This company is dishonestly advertising a deal on Angie's List that they have no intention of honoring. I was contacted by a Vesta representative who proceeded to tell me that he couldn't honor the deal. I was directed to call Angie's List, get a refund and then pay them directly when they came to do the job. This contradicts the advertisement they have posted which specifically says "Deal must be purchased through Angie's List to be eligible for discount". The reasoning I was given for this was that Angie's List takes to high a percentage and they take to long to send payments. I was also told through email by Vesta that "No one persuaded you to purchase the deal no one put a gun on your head and said go buy the deal. Just like with any product or service being offered online wouldn't you wonder to contact the merchant before purchasing online to verify maybe location price what's included what's not etc...." If this vendor doesn't want to do business with Angie's List it is his responsibility to withdraw from the site. It is unethical to make it the customer's responsibility to get refunds because he doesn't want to pay Angie's List its agreed upon commission. Buyer beware when it comes to this company.
    - Darren L.
  • The firm was very courteous and professional to deal with and the guy who came to do the service was very professional.  I'm not entirely thrilled by the service that I received because basically they just used a tool which extended a "whip" attached to a portable drill up my chimney to beat any soot attached to the ducts.  I understand that this is the industry standard now and people don't go up on ladders and uses brooms and brushes so if this is a service that you need then you would be fine.
    However, I already happened to own one of those whip chimney cleaning tools which I bought after watching an episode of Cool Tools on HGTV for like $40.  I've cleaned my own chimney numerous times the exact same way but I had wanted what I assumed would be a more thorough cleaning.
    I'm not taking anything away from them and they were great to work with but for someone like me who is a do it yourselfer you might not need their services for cleaning.  However, if you don't have any of these tools and don't want to bother and get your hands dirty then go with them for sure.
    - Dennie C.
  • They are VERY professional. It was very easy to schedule and work with Orlando. Jerzy was very professional, punctual and took time to clean up everything thoroughly. One of the best contractors who I had worked with. I will surely recommend this service.
    - Malleswaran M.
  • I bought $199 big deal to have all air ducts cleaned. Jerzy came on time and was very thorough. He was courteous and profession. I had to reschedule the cleaning several times (due to my own reason) and had easy and pleasant communication with Orlando. Overall great experience, will use them again.
    - Xu Z.
  • Very smooth experience. Communications with this company was very pleasant and the service person was very approachable. We had him clean the ac handler and all vents in the house, plus sanitizing. Nothing to complain, very satisfied. We used the Angie's list special and paid for extra vents.
    - Qing S.
  • Email from ChuteMaster: "ChuteMaster Environmental Inc 6/27/2014 Hi, Thanks for buying my special. Please provide an e-mail address and I'll forward details of the special. Also a number to reach you to schedule. It's a very busy time of year for us and I'm filling the end of July. Thanks, Orlando" It is not reasonable to wait more than a month to schedule the service. I want to cancel it because of the scheduling issue.
    - Heechang S.
  • Great company to work with.  Worked with me to get to our house at the time that I needed. House has 35+ vents and +4,500 sq. ft. so there was a lot to get done.  Appreciated the deal offered (15 for 249).
    - Jeffrey M.
  • Service went smoothly, and provider was very neat and courteous. However, the method used to loosen dirt in ducts was unusual and, in my opinion, ineffective. High pressure compressed air was blown into ducts in the reverse direction to the air system's usual flow to loosen dirt, rather than relying on the more typical use of brushes, etc. Since the air jet was placed very loosely in open ducts, most of the air was just deflected back out through the front. Very little dirt was loosened and very little ultimately collected by the provider's duct vacuuming system. Since the cleaning, as much dust collects near all the ducts every week as before, despite the system's having a new high efficiency air filter installed. I can only conclude that the ducts were not actually cleaned effectively.
    - Melvin S.
  • Purchased my two certificates on 8/6 and scheduled our first appointment on 8/22. Got a call from Karl on 8/21 saying that his van needed repair, so we rescheduled for 9/6, but he NEVER showed up for that appointment -- nor did I get ANY calls that day explaining why he didn't show up. After a few more attempts to contact him over the next few days, finally got to reschedule again for 9/21. On 9/21 I received a call from Karl's brother and he told me that the van had broken down again. Karl called back on 9/24 (not by the end of the day on 9/21 as his brother had promised) again apologizing and offering to either reschedule yet again or refund my money. After the Jewish holidays and a family trip, I called and sent him an email on 10/9, requesting to have my money refunded. As of today, 10/16, I have not gotten a response and have not received my money back. While he has been apologetic when I have either actually spoken with him or when he has left a voice mail message, it has been really frustrating because of his long response time, and now, lack of response. Also, every time we have had an appointment scheduled, we have had to move furniture (some of them HEAVY) away from the vents -- THREE times back and forth. The discount was definitely not worth the headache in my case. I just want my money back and to be done with this company.
    - Anna A.
  • Contacted company.  They walked me through the process and price quote.  Also referenced air cleaner -- asked if I was interested.  Not too hard sale, not pushy.  Ultimately declined.  Come out on time as promised.  
    - Eyh Young K.
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Air Duct Cleaners in Englewood

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