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Garage Door Repair And Installation reviews in Edison

  • C
    TGS Garages & Doors
    They quoted the wrong deal to me over the phone telling me they will give me $100 off. The price I was suppose to pay for replacing 4 extension springs was 89/each + tax - $100. After waiting 3 weeks because this was a good deal now they say say it was $50 not $100. Had I known this I would have fixed my extension springs way ahead of time.
    - Kailash A.
  • F
    Schedule appointment for today, (9/6) the lady gave me a time frame from 9 to ? It was already 11 or 12pm, called and left message asking what time I can expect them. Garage door technician called back saying the lady never told him about our appointment and he will not be able come. Thanks for wasting our morning.
    - Aziz M.
  • C
    Petra Overhead Door Co
    He quickly saw that a spring had broken on the lock bar and he found a replacement part in his truck. The whole job took about 5 minutes and he charged us $107, with tax. Adam was very knowledgable, but the fee was exorbitant for the amount of work and for the new part that he replaced. I would not call them again.
    - Joan F.
  • D
    Petra Overhead Door Co
    Charged $45+tax service fees for showing up - no issues with that. The guy gave estimate of $400 for replacing all parts (rollers,pulleys,cables,spring etc) for jerky garage door without even trying to lubricate moving parts first and check if it resolves the issue. Next day, I watched few videos on garage door maintenance on youtube, followed instructions and guess what the door started working just fine with $5 lubricant.
    - Sandeep B.
  • A
    TGS Garages & Doors
    - Marguerite G.
  • A
    TGS Garages & Doors
    The company was very responsive and was able to schedule a tech the same day within a couple hours of my call. Super office staff. The tech arrived and handled the job courteously and was very professional. Should be noted I have 2 Corvettes in both garages and he had to work carefully around them
    - Dennis G.
  • A
    Doors Done Right - Garage Doors & Openers
    The experience was great, the technician arrived on time and was very honest and professional. He told me the string cable was not suitable for my garage door, and the security protected cable was not installed as per current code requirements. We discussed the job and estimated cost, he immediately got to work and got it done promptly. So far, the garage door runs well. Thanks again for the professionalism and expertise. I would recommend "Doors Done Right" to anyone. Great choice!
    - David H.
  • A
    TGS Garages & Doors
    Last time I bought a garage door remote from them which turned out to be a disaster. My garage door was opening on it own after that. The door was completely broken and I kept it unhooked closed. But TGS called me on their own and they said they will make it all right. And they really came over and did and didn't charge me anything. They really take care of the door this time. I am really happy and must say that they went really far to keep customer satisfaction. I also like to thank Angie's list since I also believe this platform made this easy as well.
    - Prabal M.
  • B
    Petra Overhead Door Co
    Installation went really smooth! The price was really good compared to other deals that I saw on the internet. I bought a very cheap opener but it works well! The technician showed up on time, and was very professional.
    - Preeth H.
  • B
    TGS Garages & Doors
    I had initially given them a rating of F and my comment was  "Do not use them. I felt they were dishonest".

    The person who came by to look at my door initially said (quite un-necessarily) that most of the moving parts on my door opener needed to be changed immediately, else the door would break in a few days. The prices he quoted were outrageous (in comparison to a new door opener being installed from Home depot). He did not provide any of the services advertised on the door stating that a door re balancing would cause the whole system to break, and merely applied some lube to the rollers.
    I felt I was being completely ripped off. Hence I gave them an F rating. 

    However, after the rating was provided, I received a call from the owner Patti Nelson. Patti took the time understand my concern, , assured me that the person who had come over to service my door initially did not represent her companies values,and sent another more experienced technician over to look at the door again. This second time , I was advised that not much required urgent changing , and the door opener was generally in good condition (as I had expected). Patti's follow up and the professionalism of the second visit promoted me to change the rating to B. 

    I do not however give them an A because of my initial experience.

    - Manash C.
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Garage Door Repairs in Edison

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